ZipRecruiter

Log In

1

Client Success Coordinator Jobs in Michigan (NOW HIRING)

Navari

Client Success Specialist

Royal Oak, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Full Remote - FL, IL, KS, MI, OH, PA, TX, UT, WI only POSITION SUMMARY The Client Success ... Establish and maintain effective and proactive working relations, communication, and coordination ...

TRIARQ Health

RCM Client Success Manager

Royal Oak, MI · On-site

The RCM Client Success Manager is responsible for managing and maintaining strong relationships ... Project management and project coordination skills. * Excellent problem-solving skills and strong ...

Limitless East Marketing

Marketing Coordinator

Detroit, MI

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

... long-term client success. As we expand our footprint in Detroit, we're looking for motivated ... We are seeking a detail-oriented and highly organized Marketing Coordinator to support our ...

Alphabe Insight Inc

Marketing Coordinator

Detroit, MI · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

... long-term client success. As we expand our footprint in Detroit, we're looking for motivated ... We are seeking a detail-oriented and highly organized Marketing Coordinator to support our ...

Outfront Media

Sales Coordinator

Grand Rapids, MI · On-site

$18 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Beyond coordinating day-to-day sales activities, this role offers the opportunity to develop ... client success and revenue growth. Key Responsibilities * Partner with Account Executives to ...

Outfront Media, Inc.

Sales Coordinator

Grand Rapids, MI · On-site

$18 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Beyond coordinating day-to-day sales activities, this role offers the opportunity to develop ... client success and revenue growth. Key Responsibilities * Partner with Account Executives to ...

Hungerford

Events Coordinator

Grand Rapids, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our culture is rooted in excellence, inclusivity, and a shared dedication to client success and ... Joseph home. Your Impact As an Events Coordinator with Hungerford , you'll bring structure ...

Hungerford

Events Coordinator

Grand Rapids, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our culture is rooted in excellence, inclusivity, and a shared dedication to client success and ... Joseph home. Your Impact As an Events Coordinator with Hungerford , you'll bring structure ...

OHM Advisors

Client Representative

Auburn Hills, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Support project implementation by assisting with staff scheduling, subcontractor coordination, and ... Promote a positive compony image that contributes to overall business success. * Maintaining client ...

OHM Advisors

Client Representative

Detroit, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Support project implementation by assisting with staff scheduling, subcontractor coordination, and ... Promote a positive compony image that contributes to overall business success. * Maintaining client ...

OHM Advisors

Client Representative

Ann Arbor, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Support project implementation by assisting with staff scheduling, subcontractor coordination, and ... Promote a positive compony image that contributes to overall business success. * Maintaining client ...

OHM Advisors

Client Representative

Detroit, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Support project implementation by assisting with staff scheduling, subcontractor coordination, and ... Promote a positive compony image that contributes to overall business success. * Maintaining client ...

OHM Advisors

Client Representative

Auburn Hills, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Support project implementation by assisting with staff scheduling, subcontractor coordination, and ... Promote a positive compony image that contributes to overall business success. * Maintaining client ...

next page

Showing results 1-20

All JobsClient Success JobsClient Success Coordinator JobsClient Success Coordinator Jobs in Michigan

Client Success Coordinator information

See Michigan salary details

$25.3K

$43.5K

$65.8K

How much do client success coordinator jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client success coordinator in Michigan is $43,483.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $47,900.00 per year, depending on experience, location, and employer.

How does a client success coordinator typically collaborate with other departments to support client goals?

As a Client Success Coordinator, you’ll work closely with teams such as sales, product development, and support to ensure clients achieve their desired outcomes. This role often involves facilitating communication between the client and internal teams, relaying client feedback, and helping to resolve any challenges quickly. Effective collaboration ensures that client needs are understood and met, making cross-functional teamwork a core part of daily responsibilities. Building strong relationships with colleagues across departments is crucial for proactively addressing client concerns and driving overall satisfaction.

What are the key skills and qualifications needed to thrive as a client success coordinator, and why are they important?

To thrive as a Client Success Coordinator, you need strong customer relationship management, problem-solving abilities, and organizational skills, often supported by a bachelor’s degree in business, communications, or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in project management tools, is typically required. Outstanding communication, empathy, and multitasking are vital soft skills for building trust and addressing client needs effectively. These skills ensure client satisfaction, retention, and the smooth delivery of services, which are critical for business growth and reputation.

What is the difference between Client Success Coordinator vs Customer Service Representative?

AspectClient Success CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree; experience in client managementHigh school diploma or equivalent; customer service experience
Work EnvironmentProactively manages client accounts, often in B2B settingsResponds to customer inquiries, often in call centers or retail
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors

The main difference is that a Client Success Coordinator focuses on building long-term relationships and ensuring client success, often with proactive outreach. In contrast, a Customer Service Representative primarily handles reactive support and resolves immediate customer issues. Both roles require strong communication skills but serve different functions within the customer experience spectrum.

What does a client success coordinator do?

A Client Success Coordinator is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a liaison between the client and the company, addressing questions, resolving issues, and helping clients achieve their goals. Their duties often include onboarding new clients, providing ongoing support, and monitoring client satisfaction to foster long-term relationships. By proactively communicating and offering solutions, Client Success Coordinators help increase client retention and loyalty.
What are the most commonly searched types of Client Success jobs in Michigan? The most popular types of Client Success jobs in Michigan are:
What are popular job titles related to Client Success Coordinator jobs in Michigan? For Client Success Coordinator jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Success Coordinator jobs in Michigan look for? The top searched job categories for Client Success Coordinator jobs in Michigan are:
What cities in Michigan are hiring for Client Success Coordinator jobs? Cities in Michigan with the most Client Success Coordinator job openings:
Client Success Coordinator jobs near you
Infographic showing various Client Success Coordinator job openings in Michigan as of August 2026, with employment types broken down into 78% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,483 per year, or $20.9 per hour.

Client Success Coordinator

Omega Computer Services

Portage, MI • Remote

$17.25 - $23.25/hr

Full-time

Re-posted 12 days ago

Job description

ABOUT US

Our mission is to provide complete hardware, software, and support solutions, enabling clients to operate their businesses more successfully. In 1994, Omega Computer Services started as a small I.T. consulting firm and transformed over the years into a complete I.T. managed service provider. Now, Omega is one of the top MSPs in Michigan, providing cutting-edge IT solutions to businesses across diverse industries. We pride ourselves on delivering exceptional value and superior customer service, as well as a strong company culture, made possible by our staff's commitment to upholding our five core values:


DO THE RIGHT THING | GROW OR DIE | PASSION FOR OUR WORK | HUMBLY CONFIDENT | WE LOVE CUSTOMER SERVICE

THE POSITION

We are looking for a full-time Client Success Coordinator to join our team working from our home office in the Greater Kalamazoo area. As a Client Success Coordinator, you will play a crucial role in building and maintaining strong relationships with our valued clients. You will serve as a primary point of contact for assigned clients, understanding their technological needs, addressing their concerns, and ensuring the successful delivery of our products and services. Your goal will be to maximize client satisfaction, foster long-term partnerships, and contribute to the company's growth by identifying new business opportunities within your portfolio. Please visit www.ocs.help/careers to learn more about our company culture, employee perks, and benefits.


KEY RESPONSIBILITIES


Client Relationships

  • Build andmaintainstrong relationships with key stakeholders across your assigned accounts.
  • Understand each client's businessobjectives, challenges, and technology needs.
  • Check in regularly to gather feedback, gauge satisfaction, and get ahead of concerns.


Account Health & Retention

  • Track account health indicators (ticket trends, satisfaction signals, engagement) to flag at-risk accounts before they becomechurn.
  • Manage contract renewals, pricing discussions, and negotiations - striking terms that work for both the client and Omega.
  • Identifyopportunities to expand the scope of services within existing accounts as client needsevolve.


Staying on Top of Open Issues

  • Keep eyes on active service issues within youraccounts, checking in regularly to make sure momentumhasn'tstalled.
  • Act as the client's point of contact during a service issue, keeping them informed while the technical team works toward resolution.


Delivery & Coordination

  • Partner with internal and technical teams to build account strategies aligned with client goals.
  • Track project progress, timelines, and deliverables, to keep expectations on track.
  • Stay current on industry trends, competitors, and emerging technologies to bring clients real insight, not just updates.


Reporting

  • Keepaccuraterecords of client interactions, opportunities, and account progress.
  • Prepare regular reports for internal teams and leadership.


QUALIFICATIONS

  • Proven experience in account management, client relationship management, or sales.
  • Strong understanding or willingness to learn IT solutions, services, and trends.
  • Excellent communication, negotiation, and interpersonal skills.
  • Results-oriented, with a track record tied to customer satisfaction and retention.
  • Comfortable learning new software tools (Fresh Desk and internal systems) and Microsoft Office Suite.
  • Willing to travel for client meetings, industry events, and conferences as required.


WE CAN'T DO WHAT WE DO WITHOUT YOU

This position drives our mission forward by delivering high-quality, white-glove I.T. service and support - and by championing best practices that make life better for both our clients and our team.

Apply