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Client Success Executive Jobs in Michigan (NOW HIRING)

Itron, Inc

Client Executive

Three Rivers, MI · Remote

$70K - $95K/yr

Account Executives are responsible for driving revenue growth and market expansion within the ... Collaborate with Solution Consultants, Customer Success, Product, and Marketing teams to deliver ...

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Client Success Executive information

See Michigan salary details

$40.5K

$82.5K

$124.2K

How much do client success executive jobs pay per year?

As of Aug 3, 2026, the average yearly pay for client success executive in Michigan is $82,450.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,700.00 and $90,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

How much do client success executives make?

Client Success Executives typically earn between $50,000 and $100,000 annually, depending on experience, location, and company size. Many roles also include bonuses or commissions based on client retention and satisfaction metrics.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

What are the most commonly searched types of Client Success jobs in Michigan? The most popular types of Client Success jobs in Michigan are:
What are popular job titles related to Client Success Executive jobs in Michigan? For Client Success Executive jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Success Executive jobs in Michigan look for? The top searched job categories for Client Success Executive jobs in Michigan are:
What cities in Michigan are hiring for Client Success Executive jobs? Cities in Michigan with the most Client Success Executive job openings:
Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $82,450 per year, or $39.6 per hour.

RCM Client Success Manager

TRIARQ Health

Royal Oak, MI • On-site

Full-time

Posted 24 days ago

Job description

Description:

Company Overview: TRIARQ Health partners with physicians by providing the expertise, services, infrastructure, and technologies necessary for independent doctors to thrive in the new, value-based healthcare economy. We strive to achieve healthcare’s Triple Aim through provider-led and patient-centered, value-based care programs and alliances. TRIARQ Health aims to align and address the value and quality of healthcare to consumers through value-based programming with payers and providers.

TRIARQ Health’s community of healthcare professionals and providers combine their expertise and capabilities to offer unique value-based, technology-enabled services to individuals and families.

In order to affect change, TRIARQ Health was started with the belief that the future of healthcare services must be based upon demonstrated value and quality. The TRIARQ name and its mission is centered on health care reform’s Triple Aim of providing high quality healthcare at affordable costs to populations and communities, by Aligning incentives and Redesigning care delivery around Quality. TRIARQ Health seeks to accomplish this by delivering efficient practice services and value-based programs delivered through physician-led alliances


Position Overview: The RCM Client Success Manager is responsible for managing and maintaining strong relationships with practices along with internal RCM leadership teams. Manage and monitor billing team for optimal performance to ensure post-sale goals are met. This role combines the responsibilities of revenue cycle management (RCM) and client success to ensure optimal performance and satisfaction of post-sale goals. This position is critical to the success of the revenue cycle process; in conjunction with maintaining a successful relationship with practice providers and staff, the RCM Client Success Manager will contribute to the day-to-day operations on all issues related to the revenue cycle functions. This position will work with cross functional teams to identify trends, implement process improvements, and monitor key performance indicators.

The ideal candidate will have extensive healthcare industry knowledge, revenue cycle management, excellent communications, and be self-motivated.


Responsibilities:

  • Develop and implement practice-specific process improvement recommendations to secure positive results and monitor performance for unfavorable trends.
  • Maintain reimbursement-related key performance indicators for practices, setting and benchmarking revenue cycle goals (e.g., reducing Days in A/R, decreasing outstanding receivables, increasing first pass rate %).
  • Enhance and standardize workflow processes throughout the revenue cycle to achieve consistency in maintaining critical success factors outlined in standard operating procedures.
  • Produce and analyze standard monthly reports/PowerPoint presentations to assist in the monthly forecast process.
  • Primary ownership and accountability for customer satisfaction within assigned accounts.
  • Build and maintain effective internal and external relationships, even when faced with challenging client relationships.
  • Analyze and interpret revenue cycle key performance indicators and other performance indicators to identify successes and areas of opportunity.
  • Conduct strategic planning and operational performance review sessions with clients and map business goals to identified value-drivers framework.
  • Demonstrate knowledge and credibility of TRIARQ Software and Services.
  • Provide written executive summaries, presentations, and key information to physicians and administrators.
  • Be a problem solver and advocate for clients, identifying at-risk clients proactively and collaborating across operational lines to pursue solutions


Requirements:


  • Bachelor’s degree in healthcare administration, business, or other related field or equivalent experience required.
  • Minimum of three (3) years of medical billing management experience.
  • Exceptional interpersonal skills and strong oral and written communication skills.
  • Relationship management and negotiation skills.
  • Ability to prioritize and manage multiple projects in a dynamic work environment.
  • Project management and project coordination skills.
  • Excellent problem-solving skills and strong attention to detail.
  • Ability to analyze financial and operating information to facilitate decision-making.
  • Ability to work independently and collaboratively.
  • Strong working knowledge of all Microsoft applications (Word, Excel, PowerPoint).
  • Ability to work with a multi-disciplinary team