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Client Success Executive Jobs in Michigan (NOW HIRING)

Vervint

Revenue Operations Manager

Grand Rapids, MI · On-site

Prepare executive-level reporting, dashboards, and insights * Drive weekly, monthly, and quarterly ... Identify bottlenecks and implement process improvements across sales and client success

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All JobsClient Success JobsClient Success Executive JobsClient Success Executive Jobs in Michigan

Client Success Executive information

See Michigan salary details

$40.5K

$82.5K

$124.2K

How much do client success executive jobs pay per year?

As of Jul 26, 2026, the average yearly pay for client success executive in Michigan is $82,450.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,700.00 and $90,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

Will AI replace CSM?

AI cannot fully replace Client Success Executives, as their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions. AI tools can assist CSMs by automating routine tasks and providing data insights, but human judgment and relationship management remain essential. Successful CSMs will adapt by integrating AI tools into their workflows to enhance customer support and retention efforts.

What is a client success executive salary?

A client success executive's salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Many roles also include performance bonuses and benefits, with higher salaries often associated with advanced skills in customer relationship management and industry knowledge.

What jobs pay 4000 a week without a degree?

A Client Success Executive can earn $4,000 or more weekly through commissions, bonuses, or high-value client accounts, especially in sales-driven environments. Success in such roles often depends on strong communication skills, industry knowledge, and performance metrics rather than formal degrees.

What does a client success executive do?

A client success executive is responsible for managing relationships with clients to ensure their satisfaction and retention. They often coordinate with sales, support, and product teams, using tools like CRM software to address client needs and promote ongoing engagement. Their goal is to help clients achieve their objectives and maximize the value of the company's services.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

What are the most commonly searched types of Client Success jobs in Michigan? The most popular types of Client Success jobs in Michigan are:
What are popular job titles related to Client Success Executive jobs in Michigan? For Client Success Executive jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Success Executive jobs in Michigan look for? The top searched job categories for Client Success Executive jobs in Michigan are:
What cities in Michigan are hiring for Client Success Executive jobs? Cities in Michigan with the most Client Success Executive job openings:
Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $82,450 per year, or $39.6 per hour.
Sales Executive - West US

Sales Executive - West US

Altus Industries

Kentwood, MI • On-site

Full-time

Posted 9 days ago

Job description

CLIENT SUCCESS EXECUTIVE | WEST U.S.

Altus, Inc. Now Hiring Grand Rapids, MI (HQ) / West U.S. Field Territory


HQ: Grand Rapids, MI Office-Based Role Healthcare Technology Field Sales West U.S. Full-Time Exempt


  • 10 STATES WEST TERRITORY
  • #1 SECTOR FASTEST-GROWING
  • 360 PORTFOLIO OWNERSHIP


The Opportunity

This isn't your standard sales role. As a Client Success Executive at Altus, you own the full commercial lifecycle - from cold-call to closed deal to account expansion - across one of the country's most dynamic healthcare technology territories.


You'll be the face of our branded workflow solutions portfolio to health systems, extended care facilities, surgery centers, and adjacent markets. You'll leverage the full power of Altus's marketing, R&D, software, and production teams to bring custom-fit solutions to customers. And you'll move at the speed of a nimble, innovative company - not a slow-moving corporate giant.


Your Territory

CA OR WA ID HI AK NV MT WY UT

A vast, high-growth landscape spanning major healthcare hubs from Seattle to San Francisco to Salt Lake City.


What You'll Do

Hunt and close net-new business through strategic cold calling, marketing-qualified leads, and targeted ABM campaigns.

Grow and protect existing accounts - drive fleet refresh cycles, upsell to next-gen Altus products, and unlock same-store-sales opportunities.

Navigate complex, multi-stakeholder deals across IT, clinical, biomed, supply chain, finance, and executive decision-makers within health systems.

Serve as the commercial bridge between customers and Altus's product, R&D, and engineering teams to scope and close custom product development projects.

Own your pipeline - manage all opportunities in CRM with meticulous rigor, produce accurate forecasts, and execute to Altus's standard work processes.

Partner with Altus's reseller and distributor network to identify and co-pursue new opportunities, transacting based solely on customer preference.

Respond and win on RFPs - produce compelling proposals from simple portfolio quotes to complex multi-component design bids.


What You Bring

3-10 years of B2B sales experience in medical device, health IT, biomedical, or telemedicine - with a proven track record of new business development and territory growth.

Experience selling technology-based workflow solutions - capital equipment and/or SaaS/PaaS - to multi-functional clinical and administrative buyers.

Multi-stakeholder sales fluency within health systems - you know how to build consensus across departments and get complex deals across the finish line.

Bachelor's degree in Business, Marketing, Finance, Healthcare Administration, or related field.

CRM mastery - your pipeline is always current, your forecasts are dependable, and your opportunity management is a reflection of how you operate overall: with precision.

Value-based selling chops - you lead with ROI, build business cases, and know how to reframe price as investment.

VAR / distribution channel experience is a plus - you understand indirect and direct transaction models and can navigate both.


Skills That Set You Apart

Consultative Selling Pipeline Management

ROI & Financial Analysis Negotiation & Contracting

Cold Calling Discipline Account-Based Marketing

Cross-Functional Collaboration Healthcare IT Fluency


Why Altus?

We're not just a 'customer-first' company on a poster -- we live it daily, aggressively.

We're an advanced workflow solutions company rooted in Western Michigan, building the highest-quality mobile and fixed in-room technology workstations, IoT-enabled fleet management software, and an innovation pipeline that's accelerating fast. We're taking the lead in one of the nation's fastest-growing industries - and we're doing it with a team that's uncommonly passionate about doing right by customers.

We're channel-agnostic by design - we go to market in whatever way best serves the customer, direct or through partners. No internal politics around how deals get done.

If you're tired of the bureaucracy of big corporate companies and just want to get stuff done while having fun doing it - this is your opportunity.

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