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Clinical Success Manager Jobs in Michigan (NOW HIRING)

Stryker

Customer Success Manager (Remote)

Kalamazoo, MI · On-site

$116K - $193K/yr

Minimum 4 years of relatable work experience required in customer success, account management or related field * Healthcare industry experience with knowledge of clinical operations, patient care ...

New

Stryker

Customer Success Manager (Remote)

Kalamazoo, MI · Remote

$116K - $193K/yr

Minimum 4 years of relatable work experience required in customer success, account management or related field * Healthcare industry experience with knowledge of clinical operations, patient care ...

New

Asbury Village

Regional Director Clinical Services

Detroit, MI

$113K - $141K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Regional Director of Clinical Services provides services and assistance to ensure clinical success in LCS managed communities. This role requires a Registered Nurse who will be responsible for ...

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All JobsClinical Success JobsClinical Success Manager JobsClinical Success Manager Jobs in Michigan

Clinical Success Manager information

See Michigan salary details

$34.9K

$69.2K

$107.2K

How much do clinical success manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for clinical success manager in Michigan is $69,160.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $77,100.00 per year, depending on experience, location, and employer.

What is the difference between Clinical Success Manager vs Clinical Account Manager?

AspectClinical Success ManagerClinical Account Manager
CredentialsHealthcare-related certifications, clinical backgroundSales or account management certifications, healthcare knowledge
Work EnvironmentHealthcare settings, client sites, hospitalsMedical device or pharmaceutical companies, client offices
Employer & IndustryHealthcare providers, biotech firmsMedical device, pharma, healthcare technology
Primary FocusEnsuring clinical success, user training, patient outcomesManaging client accounts, sales support, product adoption

The Clinical Success Manager focuses on supporting clinical outcomes and user training within healthcare settings, while the Clinical Account Manager emphasizes managing client relationships and sales. Both roles require healthcare knowledge but differ in their primary objectives and daily tasks.

How does a clinical success manager typically collaborate with clinical and technical teams to drive patient outcomes?

A Clinical Success Manager acts as a key liaison between healthcare providers and technical teams, ensuring that clinical solutions are effectively implemented and optimized for patient care. This role often involves gathering feedback from clinicians, troubleshooting workflow challenges, and translating clinical needs into actionable insights for product development or support teams. Regular collaboration includes conducting training sessions, facilitating user adoption, and monitoring clinical metrics to measure success. By maintaining open communication and fostering teamwork, Clinical Success Managers help bridge gaps and promote better health outcomes.

What are the key skills and qualifications needed to thrive as a clinical success manager, and why are they important?

To thrive as a Clinical Success Manager, you need strong clinical knowledge, experience in healthcare settings, and a background in nursing, allied health, or healthcare administration. Familiarity with electronic health records (EHR), healthcare analytics platforms, and customer relationship management (CRM) systems is typically required. Outstanding communication, problem-solving, and relationship-building skills set successful Clinical Success Managers apart. These competencies are crucial for ensuring clients achieve optimal outcomes with clinical solutions, driving adoption, and maintaining high satisfaction in dynamic healthcare environments.

What is a clinical success manager?

A Clinical Success Manager is a professional who acts as a liaison between healthcare organizations and technology or service providers to ensure the successful adoption and use of clinical solutions. They work closely with medical staff to understand their needs, provide training, and troubleshoot issues related to clinical products or services. Their primary goal is to maximize the effectiveness of clinical workflows and support improved patient outcomes. Clinical Success Managers often analyze data, gather feedback, and collaborate with multiple teams to optimize the user experience and ensure client satisfaction.

What are popular job titles related to Clinical Success Manager jobs in Michigan?

For Clinical Success Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Clinical Success Manager jobs in Michigan look for?

The top searched job categories for Clinical Success Manager jobs in Michigan are:

What cities in Michigan are hiring for Clinical Success Manager jobs?

Cities in Michigan with the most Clinical Success Manager job openings:

Clinical Success Manager jobs near you
Infographic showing various Clinical Success Manager job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 73% In-person, and 27% Remote job distribution, with an average salary of $69,160 per year, or $33.2 per hour.

Customer Success Manager (Remote)

Stryker

Kalamazoo, MI • On-site

$116K - $193K/yr

Other

Posted 2 days ago

New

Job description

Customer Success Manager

Work Flexibility: Remote

The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive solution adoption post-deployment for defined customers, support retention and expansion of our solutions alongside account executives and serve as a customer consultant. They establish and maintain long-term relationships with client executives and champions, ensuring that activities are closely aligned with business strategy and intended success metrics. They will proactively engage with customers to develop a deep understanding of customers' business objectives and be able to identify and articulate how our solution supports the achievement of those goals, driving increased volume and breakthrough performance throughout the customer life cycle. They are responsible for understanding the 'health' of our customers, ensuring they grow into solution advocates.

What you will do:

  1. Manage the relationship with designated customers by providing guidance to enhance current systems and anticipate future needs
  2. Ensure prompt issue resolution, coordinate necessary resources, lead communications, document statuses, anticipate risks and opportunities
  3. Understand each customer's unique goals, challenges, and requirements and identify improvement opportunities and recommend solutions
  4. Track customer usage and engagement, creating and sharing regular reports on customer health and progress
  5. Build expertise with the Stryker solution system design, deployment, administration as well as end user training
  6. Provide guidance and advice to customers on how to maximize the value of their investments
  7. Anticipate the customers' needs and propose alternate solutions to resolve technical and organizational challenges which slow the rate of expansion
  8. Monitor contract renewals, identify upselling opportunities, and ensure a high renewal rate

What you need:

Required:

  • Bachelor's degree required
  • Minimum 4 years of relatable work experience required in customer success, account management or related field
  • Healthcare industry experience with knowledge of clinical operations, patient care workflows, healthcare technology, or health system organizational structures

Preferred:

  • Experience building and maintaining customer relationships through all phases of a technical system implementation lifecycle
  • Strong communication skills with the proven ability to use technology to present concepts and articulate business value and return on investment
  • Technical expertise with databases, wireless networking, mobile voice clients, system administration, and distributed systems architectures

United States of America Pay Ranges:

  • Puerto Rico: $77,700 - $129,500 USD Annual
  • USN: $89,300 - $148,800 USD Annual
  • US5: $93,800 - $156,200 USD Annual
  • US10: $98,200 - $163,700 USD Annual
  • US15: $102,700 - $171,100 USD Annual
  • US20: $107,200 - $178,600 USD Annual
  • US30: $116,100 - $193,400 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 20%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

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