ZipRecruiter

Log In

1

Client Success Executive Jobs (NOW HIRING)

Aldridge

Client Success Manager (2502)

Monroe, LA · On-site

  • Medical

  • Retirement

  • PTO

The Client Success Manager (CSM) acts as the operational and consultative bridge between the technical execution team and executive client sponsors. You'll manage recurring account activities ...

Ram Supply Company

Client Success Associate

Baltimore, MD · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Success Executive supporting our client service team for our client base in Maryland, Northern VA, and D.C. markets. This is a full-time position located at our Baltimore City location. This is not a ...

Escalon Services, LLC.

Client Success Manager

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Success Manager (CSM) serves as a relationship manger for a portfolio of clients ... Build trusted relationships with executives, founders, and finance leaders. * Conduct regular ...

Bankjoy

Client Success Manager

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Overview We are looking for a Client Success Manager to join our growing CSM team as we ... Become a trusted advisor to executive stakeholders by providing strategic recommendations that ...

ALDRIDGE

Client Success Manager (2502)

Monroe, LA

  • Medical

  • Retirement

  • PTO

The Client Success Manager (CSM) acts as the operational and consultative bridge between the technical execution team and executive client sponsors. You'll manage recurring account activities ...

Quantum Health

Client Support Manager

You will work in partnership with Sr Client Success Executives supporting their efforts in account strategy, client relationships, renewal strategy, risk management, presentations and roadmaps. You ...

Aldridge

Client Success Manager (2108)

San Antonio, TX · On-site

  • Medical

  • Retirement

  • PTO

The Client Success Manager (CSM) acts as the operational and consultative bridge between the technical execution team and executive client sponsors. You'll manage recurring account activities ...

ALDRIDGE

Client Success Manager (2108)

San Antonio, TX · Hybrid

  • Medical

  • Retirement

  • PTO

The Client Success Manager (CSM) acts as the operational and consultative bridge between the technical execution team and executive client sponsors. You'll manage recurring account activities ...

Carenet Health

Director, Client Success

San Antonio, TX · On-site +1

Coach Client Success Managers in commercial conversations, account growth strategies, executive engagement, and effective resolution of escalated client issues. * Collaborate with Operations, Product ...

Ram Supply Company Inc

Client Success Associate

Baltimore, MD · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vision insurance * 401(k) matching Build your career at Ram Supply as a Client Success Executive supporting our client service team for our client base in Maryland, Northern VA, and D.C. markets.

Carenet Health

Director, Client Success

San Antonio, TX · On-site +1

Coach Client Success Managers in commercial conversations, account growth strategies, executive engagement, and effective resolution of escalated client issues. * Collaborate with Operations, Product ...

previous page

Showing results 41-60

All JobsClient Success JobsClient Success Executive Jobs

Client Success Executive information

See salary details

$46.5K

$94.6K

$142.5K

How much do client success executive jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client success executive in the United States is $94,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $104,000.00 per year, depending on experience, location, and employer.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

How much do client success executives make?

Client Success Executives typically earn a median annual salary ranging from $60,000 to $100,000, depending on experience, location, and company size. Compensation may also include bonuses, commissions, or other incentives based on client retention and success metrics.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.
More about Client Success Executive jobs

What cities are hiring for Client Success Executive jobs?

Cities with the most Client Success Executive job openings:

What are the most commonly searched types of Client Success jobs?

The most popular types of Client Success jobs are:

Who are the top companies hiring for Client Success Executive jobs?

The top employers for Client Success Executive jobs are:

What states have the most Client Success Executive jobs?

States with the most job openings for Client Success Executive jobs include:

What job categories do people searching Client Success Executive jobs look for?

The top searched job categories for Client Success Executive jobs are:

Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $94,596 per year, or $45.5 per hour.

Merchant Success Executive (MSE)

Easy Pay Direct

Austin, TX

$70K - $75K/yr

Full-time

Re-posted 4 days ago

Job description

Merchant Success Executive (Merchant Support)

Client Success · Account Management · Technical Support | Onsite, East Austin

The Role

You'll be the person our merchants depend on. Their expert guide from day one through every milestone that follows. The work is a blend of relationship-building, technical problem-solving, and proactive account growth. You own the full merchant lifecycle: onboard them well, keep them thriving, and find opportunities to deepen the relationship over time.

We're a small team in East Austin. That means real ownership, fast decisions, and direct impact. Not a support ticket queue you're clearing on autopilot.

Compensation: $70,000–$75,000 base + monthly commissions + benefits. Unlimited upward potential, including a path to leadership.

What You'll Own

Onboarding & Client Support

You're the first voice merchants hear after approval. Handle inbound inquiries, process applications, configure gateways like Authorize.net, and train clients until they feel confident and capable. Not just walked through a checklist.

Account Growth & Optimization

This isn't reactive support. You'll proactively work your book of business, run Payment Optimization Calls, spot upsell opportunities, and convert processing volume that isn't yet running through Easy Pay Direct.

Issue Resolution & Technical Troubleshooting

You'll dig into gateway and processor reports to solve real transaction problems: chargebacks, declines, authorization failures. Triage fast, communicate clearly, keep merchants running.

Fraud Prevention & Risk Management

Our fraud prevention system is built natively into the platform. You'll work within it from onboarding onward, flagging risk patterns and protecting both merchants and the business.

Collaboration & Growth

Partner with our Certified Payment Specialist team on complex cases, contribute to process improvements, and bring in referrals. Good work here lifts everyone.

What We Need

You came up in payments. You've worked at a payment processing company or ISO and you know how this industry actually works: the acquiring side, the gateway layer, how transactions move, where things break, and how to talk merchants through it. That background is the foundation everything else is built on.

Required:

2+ years of direct payment processing experience at a payment processor or ISO

3–5 years in client support or client success roles

Hands-on experience with card processing, gateway configuration, and transaction troubleshooting

Strong communicator: written, verbal, and on the phone

Comfortable with gateways, transaction data, and processor reports

High call volume doesn't rattle you

Full-time, onsite in East Austin

A strong plus:

High-risk payments experience

Assigned account management or upselling value-added services

Technical support background in fintech or payments

About Easy Pay Direct

Easy Pay Direct was founded in 2012 by an entrepreneur who got tired of the friction in e-commerce payments. We built a platform for online merchants, including those in complex and high-risk categories. Small team, serious infrastructure, real mission.

We're persistent, direct, and focused on making things easier for the people we work with. That applies to clients and teammates equally.

The office is stocked, the team is good, and we do happy hours. Come do real work.

Easy Pay Direct · East Austin, TX · Full-Time · Onsite

Apply