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Client Success Executive Jobs (NOW HIRING)

Vanguard Group

Client Success Executive, Northeast

Malvern, PA · On-site

$75K - $102K/yr

Identifies opportunities and strategies related to recordkeeping and client services. Supports strategy planning for a book of business. Tracks growth opportunities, contributes to business planning ...

NucleusTeq Inc

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

Client Success & Growth Executive Location : Phoenix, AZ About the Opportunity NucleusTeq is looking for a Client Success & Growth Executive - Data & AI to support and grow our existing enterprise ...

New

Nucleusteq

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

The Client Success & Growth Executive will work closely with customer teams, account stakeholders, delivery leaders, and our Data & AI specialists to identify new opportunities and strengthen ...

NucleusTeq

Client Success & Growth Executive

Phoenix, AZ

$76K - $103K/yr

The Client Success & Growth Executive will work closely with customer teams, account stakeholders, delivery leaders, and our Data & AI specialists to identify new opportunities and strengthen ...

NucleusTeq

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

The Client Success & Growth Executive will work closely with customer teams, account stakeholders, delivery leaders, and our Data & AI specialists to identify new opportunities and strengthen ...

Ascend Learning

Client Success Consultant

Leawood, KS · On-site

As a trusted advisor to healthcare executives and workforce leaders, the Client Solutions ... Success is measured by client retention, customer satisfaction, buyer advocacy, utilization, and ...

Ascend Learning

Client Success Consultant

Leawood, KS · On-site

As a trusted advisor to healthcare executives and workforce leaders, the Client Solutions ... Success is measured by client retention, customer satisfaction, buyer advocacy, utilization, and ...

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Client Success Executive information

See salary details

$46.5K

$94.6K

$142.5K

How much do client success executive jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client success executive in the United States is $94,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $104,000.00 per year, depending on experience, location, and employer.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

How much do client success executives make?

Client Success Executives typically earn a median annual salary ranging from $60,000 to $100,000, depending on experience, location, and company size. Compensation may also include bonuses, commissions, or other incentives based on client retention and success metrics.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.
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Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $94,596 per year, or $45.5 per hour.

Client Success Executive, Northeast

Vanguard Group

Malvern, PA • On-site

$75K - $102K/yr

Full-time

Re-posted 5 days ago

Vanguard rating

8.7

Company rating: 8.7 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

16th of 150 rated financial services

Job description

Core Responsibilities
1. Broadens complex relationships with existing clients. Identifies opportunities and strategies related to recordkeeping and client services. Supports strategy planning for a book of business. Tracks growth opportunities, contributes to business planning activities, and supports client account retention.
2. Evaluates client needs through consultations. Researches service improvement options and strategies to meet client needs. Uses strong relationship management skills and knowledge of client needs to create relationship plans and help clients develop financial goals.
3. Resolves complex client issues related to products, services, or processes. Processes may not be clearly defined and may require creative solutions.
4. Facilitates the creation of service solutions for clients, requiring cross-team connections to address gaps in process or services that are not easily defined or clearly owned by any single team.
5. Uses technical knowledge of Vanguard funds, products, and services to proactively identify opportunities to strengthen the client relationship.
6. Participates in special projects and performs other duties as assigned.
Qualifications
  • Minimum of five years related work experience. Three years experience in Financial Services and Relationship Management preferred.
  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
  • This job requires a regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties.

Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

What Vanguard employees say

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