ZipRecruiter

Log In

1

Client Success Executive Jobs in Madison, WI (NOW HIRING)

The Digital Ring

Account Executive

Madison, WI · On-site +1

Account Executives work closely with clients to align marketing efforts with their business goals ... Takes ownership of client success, continuously assessing relationships and improving processes to ...

The Digital Ring

Account Executive

Madison, WI · Remote

Account Executives work closely with clients to align marketing efforts with their business goals ... Takes ownership of client success, continuously assessing relationships and improving processes to ...

defi SOLUTIONS

Senior Client Executive

Madison, WI · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... Understand business problems, strategic objectives, competitive standing, and critical success ...

defi AUTO LLC

Senior Client Executive

Madison, WI · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... Understand business problems, strategic objectives, competitive standing, and critical success ...

Lands' End

Account Executive II

Dodgeville, WI · On-site

As an Account Executive II for our Strategic Growth Account clients, you will be responsible for ... Proven track record of success in sales and client satisfaction, with a focus on Mid-Market clients.

Lands' End

Account Executive II

Dodgeville, WI · On-site +1

As an Account Executive II for our Strategic Growth Account clients, you will be responsible for ... Proven track record of success in sales and client satisfaction, with a focus on Mid-Market clients.

Shine United

Account Executive

Madison, WI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

You are an experienced agency account executive who loves the advertising game. You know the basics ... success within it. You understand the big picture of a client's goals, but can also zoom in on the ...

Shine United

Account Executive

Madison, WI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

You are an experienced agency account executive who loves the advertising game. You know the basics ... success within it. You understand the big picture of a client's goals, but can also zoom in on the ...

next page

Showing results 1-20

All JobsClient Success JobsClient Success Executive JobsClient Success Executive Jobs in Madison, WI

Client Success Executive information

See Madison, WI salary details

$46.9K

$95.3K

$143.6K

How much do client success executive jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client success executive in Madison, WI is $95,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,100.00 and $104,800.00 per year, depending on experience, location, and employer.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

How much do client success executives make?

Client Success Executives typically earn a median annual salary ranging from $60,000 to $100,000, depending on experience, location, and company size. Compensation may also include bonuses, commissions, or other incentives based on client retention and success metrics.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What are the most commonly searched types of Client Success jobs in Madison, WI?

The most popular types of Client Success jobs in Madison, WI are:

What are popular job titles related to Client Success Executive jobs in Madison, WI?

For Client Success Executive jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Client Success Executive jobs in Madison, WI look for?

The top searched job categories for Client Success Executive jobs in Madison, WI are:

Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in Madison, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $95,318 per year, or $45.8 per hour.

Fractional Executive Director

Momentum Association Management LLC

Madison, WI • Remote

Contractor

Posted 16 days ago

Job description

Position Summary

Acts as the lead staff executive for one or more associations, partnering with volunteer boards to execute strategy and oversee operations.

Key Responsibilities

Board Leadership

  • Prepare board meetings.
  • Advise volunteer leaders.
  • Implement board decisions.

Operations

  • Oversee budgets.
  • Manage vendors.
  • Supervise projects and staff.

Client Success

  • Serve as primary client contact.
  • Identify strategic opportunities.
  • Ensure exceptional service delivery.

Required Qualifications

  • 3–5+ years nonprofit or association leadership.
  • Board governance experience.
  • Budget management.
  • Project management.

About Momentum

Momentum Association Management partners with professional associations and nonprofit organizations to provide executive leadership, membership management, meetings and events, marketing, operations, and strategic support. Our team works remotely across multiple clients while delivering the responsiveness and professionalism of an in-house staff.

Success in the First 90 Days

  • Learn Momentum systems and processes.
  • Build strong client relationships.
  • Independently manage assigned responsibilities.
  • Identify at least one process improvement.

Growth Opportunities

Momentum is a rapidly growing Association Management Company. Team members who demonstrate initiative, reliability, and leadership will have opportunities to take on additional clients, lead strategic projects, and grow into more senior positions.

Why Momentum

Flexible remote work • Diverse client portfolio • Mission-driven work • Professional growth • Collaborative startup culture.