ZipRecruiter

Log In

1

Client Success Jobs in Madison, WI (NOW HIRING)

Alphabe Insight Inc

Client Service Associate

Madison, WI · On-site

$50K - $55K/yr

A professional demeanor and a genuine commitment to client success. Additional Information Benefits * Competitive annual salary of $50,000 - $55,000. * Growth and career development opportunities.

Fleetworthy

Client Service Representative

Madison, WI · On-site

$16 - $22/hr

Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed regarding operating platforms. * Stays apprised of regulations and internal procedures ...

Fleetworthy Solutions

Be Seen First

Client Service Representative

Madison, WI · On-site

$19 - $21/hr

Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed regarding operating platforms. * Stays apprised of regulations and internal procedures ...

Fleetworthy Solutions

Be Seen First

Client Service Representative

Madison, WI · On-site

$19 - $21/hr

Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed regarding operating platforms. * Stays apprised of regulations and internal procedures ...

The Digital Ring

Brand Strategist

Madison, WI · Remote

Your role will involve ensuring seamless project execution, collaborating with internal teams, and using data-driven insights to achieve client success. Specifically these responsibilities will ...

The Digital Ring

Brand Strategist

Madison, WI · On-site +1

Your role will involve ensuring seamless project execution, collaborating with internal teams, and using data-driven insights to achieve client success. Specifically these responsibilities will ...

The Digital Ring

Marketing Manager

Madison, WI · On-site +1

Your role will involve ensuring seamless project execution, collaborating with internal teams, and using data-driven insights to achieve client success. Specifically these responsibilities will ...

The Digital Ring

Marketing Manager

Madison, WI · Remote

Your role will involve ensuring seamless project execution, collaborating with internal teams, and using data-driven insights to achieve client success. Specifically these responsibilities will ...

The Digital Ring

Account Executive

Madison, WI · On-site +1

Your role will involve ensuring seamless project execution, collaborating with internal teams, and using data-driven insights to achieve client success. Specifically these responsibilities will ...

The Digital Ring

Account Executive

Madison, WI · Remote

Your role will involve ensuring seamless project execution, collaborating with internal teams, and using data-driven insights to achieve client success. Specifically these responsibilities will ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$52K - $61K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$52K - $61K/yr

We are currently seeking dynamic Customer Success Associate to join our growing teams across the ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$52K - $61K/yr

We are currently seeking dynamic Customer Success Associate to join our growing teams across the ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

defi AUTO LLC

Client Service Executive

Madison, WI · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Success in this position requires strong relationship management, strategic thinking, and the ...

Wolters Kluwer

Customer Success Associate

Madison, WI · On-site

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

Wolters Kluwer

Customer Success Associate

Madison, WI

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

next page

Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Madison, WI

Client Success information

See Madison, WI salary details

$32.8K

$83.7K

$141.1K

How much do client success jobs pay per year?

As of Jul 16, 2026, the average yearly pay for client success in Madison, WI is $83,710.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $99,800.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Madison, WI? The most popular types of Client Success jobs in Madison, WI are:
What are popular job titles related to Client Success jobs in Madison, WI? For Client Success jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Client Success jobs in Madison, WI look for? The top searched job categories for Client Success jobs in Madison, WI are:
What cities near Madison, WI are hiring for Client Success jobs? Cities near Madison, WI with the most Client Success job openings:
Client Success jobs near you

Client Service Associate

Alphabe Insight Inc

Madison, WI • On-site

$50K - $55K/yr

Full-time

Medical

Posted 13 days ago

Job description

Company Description
About Us
At Signal Tru Brand, we craft experiences that connect people, ideas, and innovation. Our team brings together creativity and strategy to design unforgettable events that strengthen brand identity and leave lasting impressions. We value excellence, collaboration, and a forward-thinking mindset that drives growth and opportunity in every project we take on.
Job Description
Job Description
We are seeking a motivated Client Service Associate to join our dynamic team in Madison, WI. The ideal candidate will act as the primary point of contact for clients, ensuring their needs are met efficiently and that every interaction reflects the high standards of Signal Tru Brand. This position is ideal for individuals who thrive in a client-focused environment and enjoy working on meaningful projects with room for growth.
Responsibilities
  • Serve as a liaison between clients and internal departments, ensuring seamless communication.
  • Assist in coordinating projects, timelines, and deliverables to meet client expectations.
  • Support the development of client proposals, reports, and presentations.
  • Monitor client satisfaction and proactively identify opportunities for improvement.
  • Maintain accurate records of client interactions and ensure follow-up on pending matters.

Qualifications
Qualifications
  • Strong interpersonal and communication skills, both verbal and written.
  • Excellent organizational abilities and attention to detail.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and familiarity with CRM systems.
  • A professional demeanor and a genuine commitment to client success.

Additional Information
Benefits
  • Competitive annual salary of $50,000 - $55,000.
  • Growth and career development opportunities.
  • Supportive and collaborative work environment.
  • Comprehensive training and onboarding programs.
  • Health and wellness initiatives.

Apply