Client Operations Manager Jobs in Indiana (NOW HIRING)

SBM is an international company providing facilities support services to some of the world's leading Fortune 500 companies. Our dedication to delivering the highest quality service and cost savings solutions with the least environmental impact possible has launched SBM into the top one percent of service providers in the facilities maintenance industry. Today, SBM services more than 350 million square feet throughout the United States, Canada, and Latin America, with plans to expand globally in Asia, Europe and the Middle East. 

Our innovative employee programs, supportive management structure, and extensive career advancement opportunities make SBM a great place to work. As a result, our turnover rate is one-fourth the national average. We respect and promote the professional and personal growth of our employees and are committed to the success of one another. Teamwork, integrity and compassion are core values of our company, and we go to great lengths to ensure that our employees are satisfied and rewarded for the work that they do.

Manager in Training - Assistant Operations Manager  - Indianapolis, IN

SBM, an international facilities services company, is searching for a dynamic and energetic individual to join our Manager in Training Program.  We are seeking energized individuals who thrive in a fast paced environment. As an entry-level Manager you will be join our Manager in Training Program as an Assistant Operations Manager and will be exposed to top business partners, seasoned management, and Fortune 500 clients.  

Who We Are

SBM Management provides facilities support services to some of the world's leading Fortune 500 companies. Our dedication to delivering the highest quality service and cost savings solutions with the least environmental impact possible has launched SBM to the top of facilities service providers in the industry. Today, SBM services more than 350 million square feet throughout the United States, Canada, and Latin America, with over 7,000 dedicated and passionate employees and plans to continue global expansion in Asia, Europe and the Middle East. 

About Our Manager in Training Program

The Manager in Training Program will put you in a 4 month training program as an Assistant Operations Manager where you will quickly learn our business model and what it takes to make a site operate successfully by working with people that want you to succeed. Training and experience will include development in the following areas: 

Customer Satisfaction: Developing strategic relationships with SBM's Client, and providing world class service.

Budget: Develop and manage budgets to by managing inventory levels, payroll, and equipment maintenance.

Safety: Maintaining the highest safety standards in our industry with on-going and comprehensive safety training.

Employee Satisfaction: Engaging employees, providing training and direction ensuring they are engaged and dedicated to providing the very best service to our Clients.

Growth: SBM Management is a growing company, founded in 1982 with a handful of employees now employs over 7,000 people with the expectation to continue to grow both domestically and abroad.

The Manager in Training Phases

Phase 1

The Assistant Operation Manager will learn from top to bottom what our clients expect from us and how our work is successfully completed at the client's site and what SBM is obligated to do according to the contact. Typically this is the first month.

Phase 2  

Transition into operations and management. Learning how to follow a budget, supervise employees, build a relationship with the client and work with the SBM departments that are there to help support the site. During this phase the Assistant Operations manager will learn on a one-on-one basis how to successfully manage a site and the skills needed to succeed. Typically this is the second and third month.

Phase 3

• T  Taking more control and management of the site as an Assistant Operations Manager, put what you have learned to work. You may also visit with and discuss successful site practices with other local mangers. This is typically the fourth and final month.

Phase 4 Site Selection

•       Once you graduate from the Manager in Training Program you will be transitioned to your own site, this will include a nationwide search and will require relocation. 

Core Duties and Responsibilities of the Assistant Operations Manager

   Develops work schedules to ensure contracted services levels are achieved. 

   Inspects and evaluates physical condition of establishment for program compliance, i.e. safety, quality, and service.

   The Assistant Operations Manager will audit and maintain inventories, supplies, and equipment.

   Implements organization policies and goals.

   Analyzes budgets to identify areas in which reductions can be made.

   Participates in the development of program/process improvements.

   Maintains a safe work environment for all employees by ensuring compliance with local, state, and federal regulations.

   Oversee personnel who are engaged in facilities operations. 

   Assists with human resource concerns and issues.

   The Assistant Operations Manager should have excellent public speaking skills with the ability to create and deliver large presentations to work with upper management and inspire confidence with clients and SBM Management.

Qualifications to Join the Manager in Training Program: 

   Must be willing to relocate nationwide after completion of the 4-month training program

   Strong problem solving skills and ability to see "the big picture."

   A Bachelor's Degree is required.

   Willingness to travel, locally and possibly nationally.

•        Able to pass a Motor Vehicle Record search covering the last 3 years.

COMPENSATION AND BENEFITS 

The starting annual salary is $40,000.

   Health, Dental and Vision insurance plans.

   401k with company match.

   Two weeks of accrued vacation.