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Client Manager Jobs in Kentucky (NOW HIRING)

SRI Healthcare

Client Relations Manager

Louisville, KY · On-site

The Client Relations Manager (CRM) will be the first point of customer contact and will build and maintain business relationships with clients by providing prompt and accurate service to promote ...

IRWA Chapter 36

$75 - $110/hr

Take the role of client manager * Lead project meetings and give presentations * Develop a network of business contacts for potential clients Requirements * High School Diploma * Associates degree or ...

ProCare Pharmacy Benefit Manager, Inc.

$65 - $90/hr

The Client Services Supervisor is responsible for assisting the Client Services Manager in managing and supporting the Client Services Team and ensuring that client expectations are met. The ...

Elder Research, Inc.

$110 - $150/hr

Project Delivery A CEM will drive technology and analytics delivery by managing client relationships, consulting projects, and technology teams. Internally, they regularly interface with technical ...

ShipMonk

Client Experience Manager

Louisville, KY

We're looking for a Louisville, KY based, results-driven, people-first Client Experience Manager (CXM) to lead a team of high-performing individual contributors focused on delivering exceptional ...

New

ShipMonk

Client Experience Manager

Louisville, KY

We're looking for a Louisville, KY based, results-driven, people-first Client Experience Manager (CXM) to lead a team of high-performing individual contributors focused on delivering exceptional ...

New

Infosys Limited

$128 - $250/hr

Client relationship management and business development: manage client relationships, build a portfolio up to $30M-$40M+, own the opportunity management cycle: Prospect-Evaluate-Propose-Close

ShipMonk

Client Experience Manager

Louisville, KY · On-site

We're looking for a Louisville, KY based, results-driven, people-first Client Experience Manager (CXM) to lead a team of high-performing individual contributors focused on delivering exceptional ...

New

Apex Group

$250 - $325/hr

Head of Client Relationship Management, North America The Head of Client Relationship Management, North America, leads the regional CRM organisation and is accountable for client relationship ...

Opensity Solutions

$90 - $110/hr

Summary The Regional Client Relations Manager is responsible for client relationship management, operational leadership, people leadership, business development and financial responsibility for the ...

Advisor360

$180 - $200/hr

Experience * 10+ years in strategic account management, client partnership, management/technology consulting, or client-facing delivery leadership. * Deep experience in wealth technology, wealth ...

Cotiviti

$67 - $111/hr

Overview The Client Services Manager services as the point of contact for clients and is focused on providing the highest level of service to our clients. Role serves as both internal and external ...

AllOne Health Resources, Inc.

$55 - $75/hr

Position Summary The Client Relations Manager - Small Group serves as the primary point of contact for organizational clients, ensuring the successful delivery of Employee Assistance Program (EAP ...

E.W. Scripps Company

$60 - $90/hr

Collaborate with the Sales Managers to deliver services to clients and maintain client relationships * Track and measure progress on advertiser investments and keep the sales staff informed of status

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All JobsClient JobsClient Manager JobsClient Manager Jobs in Kentucky

Client Manager information

See Kentucky salary details

$28.7K

$57.4K

$92.9K

How much do client manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client manager in Kentucky is $57,412.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $67,700.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.
More about Client Manager jobs

What are the most commonly searched types of Client jobs in Kentucky?

The most popular types of Client jobs in Kentucky are:

What cities in Kentucky are hiring for Client Manager jobs?

Cities in Kentucky with the most Client Manager job openings:

What are popular job titles related to Client Manager jobs in KY?

For Client Manager jobs in KY, the most frequently searched job titles are:

Client Manager jobs near you
Infographic showing various Client Manager job openings in Kentucky as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $57,412 per year, or $27.6 per hour.

Client Relations Manager

NOVO Health Services

Louisville, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.
Get to know us: NOVO Health Services, with headquarters in Atlanta, GA, offers linen management solutions to the healthcare industry. NOVO keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by departments to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.
NOVO Health Services is the only "one stop shop" service provider in U.S. currently serving all healthcare-related end markets with both Healthcare Laundry Services as well as Sterilized Reusable Surgical Solutions.
We are currently looking for a Client Relations Manager (CRM), for the St. Louis area. We are looking for someone who is confident in decision making, can act quickly, and has excellent communication skills. If you are ready to make a commitment to measurable performance and continuous improvements, then we want to hear from you!
The successful candidate:
The Client Relations Manager (CRM) will be the first point of customer contact and will build and maintain business relationships with clients by providing prompt and accurate service to promote customer loyalty and protect company assets.
Essential Functions:
Management of Company Assets:
  • The CRM will assist in maintaining adequate inventory and par levels within assigned accounts and notify customer and plant if there are overages or discrepancies and adjust orders accordingly

  • The CRM will drive and support to retrieve at least 1,500 pounds of linen per quarter from outside sources such as Nursing Homes, Clinics and Competitors

  • The CRM will conduct customer site visits, linen room inventory, scrub inventory, rejects, unit rounding, customer surveys and audits as outlined and part of assigned role responsibility

Responsibilities:
  • The CRM is responsible for maintaining and holding all business in assigned accounts.

  • Ensure that CRM activity is conducted as scheduled daily, weekly, monthly and quarterly, such as linen room and scrub inventory, rejects, audits/studies

  • Participation in client meetings - monthly and quarterly business reviews, linen committee meetings and any other facility specific events

  • Ensure that all data and information is entered into ABS, Linen Master, Sales Force, One Drive and other specific spreadsheets on a timely basis - weekly/monthly

  • Conduct client education - unit rounding/in servicing, Linen Awareness Events, end user education for cost and utilization savings opportunities

  • Ability to analyze reports, create spreadsheets and PowerPoint presentations and conduct meetings to review and present information and data

  • The CRM responds appropriately and timely to client issues, needs and requests and drives the follow up and resolution process

  • CRMs will check their cell phone voicemail and respond back within 4 hours and email several times per day and respond back to clients and internal communications by the end of the day and within 24 hours. Job Description

  • Work collaboratively with Plant Management to ensure effective communication for internal items and resolution of customers issues and concerns

  • Ability and willingness to perform other duties assigned by Management

  • Typical workdays are Monday - Friday but CRM is still responsible to promptly respond to after hour and/or weekend communications as needed

Growth:
  • The CRM has the opportunity to sell additional items to existing customers and opportunity to pass along sales leads to the Sales Team. The CRM will engage the Director of Service and Business Manager on all add on sales.

  • The CRM will assist in new business installation as requested

  • The Director of Service, Business Manager and Senior VP will be notified immediately of any major issues, business at risk or competitive visits within the assigned accounts

Requirements:
  • Must be able to perform essential job functions with or without accommodations

  • Industry experience or prior customer service

  • Ability to work independently and manage time accordingly

  • Proficient skills in Microsoft office - Excel, Word, PowerPoint

  • Excellent communication skills

  • Detail oriented

  • Analytical mindset

  • Positive, outgoing attitude and customer centric approach

  • Ability to travel freely within assigned territory

  • Ability to lift 20-30 pounds, bend, and squat

  • Proper protocol and PPE requirements will be adhered to while at the client facility and within Novo plants/depots

What we can offer you as a full-time associate:
Competitive pay
Paid Holidays
Paid Time Off Program (PTO)
401(k) w/Employer Match
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Medical, Dental, and Vision Programs
Basic Life/AD&D Insurance
Long-Term Disability (LTD)
Why work for Novo Health Services?
NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.
Complete an on-line application at www.novohealthservices.com!
All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.

Apply