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Client Director Jobs in Kentucky (NOW HIRING)

As the Director, Client Services, you will lead the account management team responsible for the day-to-day relationships with our gift card program clients, ensuring a consistent, best-in-class ...

As the Director, Client Services, you will lead the account management team responsible for the day-to-day relationships with our gift card program clients, ensuring a consistent, best-in-class ...

As the Director, Client Services, you will lead the account management team responsible for the day-to-day relationships with our gift card program clients, ensuring a consistent, best-in-class ...

Client Support

Harrodsburg, KY · On-site

$13 - $17.25/hr

This position provides direct, on-site support in a residential treatment facility serving female ... Observe client whereabouts, behavior, and overall safety while reinforcing facility rules and ...

Client Support

Harrodsburg, KY

$13 - $17.25/hr

This position provides direct, on-site support in a residential treatment facility serving female ... Observe client whereabouts, behavior, and overall safety while reinforcing facility rules and ...

Client Support

Harrodsburg, KY · On-site

$13 - $17.25/hr

This position provides direct, on-site support in a residential treatment facility serving female ... Observe client whereabouts, behavior, and overall safety while reinforcing facility rules and ...

Reporting to the Client Service Director, you'll play a key role in shaping the future of our branch by driving client satisfaction, retention, and operational success. How you'll make an impact In ...

... client portfolio. This leader will drive operational rigor within Support, owning response time ... This role reports to the Director of Customer Experience. Key Responsibilities Team Leadership ...

Schedules client appointments that are efficient and maximize all appointment opportunities ... Promotion & Director Opportunities * Leadership Bonuses reward your investment in others

Schedules client appointments that are efficient and maximize all appointment opportunities ... Promotion & Director Opportunities * Leadership Bonuses reward your investment in others

Support client relationships by becoming an extension of our clients' business. Build strong ... a direct-to-consumer eCommerce environment * High school diploma or GED required * Must have a ...

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Showing results 1-20

Client Director information

See Kentucky salary details

$20.8K

$93.6K

$154.2K

How much do client director jobs pay per year?

As of Jul 28, 2026, the average yearly pay for client director in Kentucky is $93,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $131,100.00 per year, depending on experience, location, and employer.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media directors, advertising executives, and media agency leaders often earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with industry tools like media planning software and analytics platforms.

What are Client Directors?

Client Directors are senior professionals responsible for managing and nurturing relationships with key clients or accounts within an organization. They serve as the main point of contact for clients, ensuring their needs are met, overseeing the delivery of services or products, and identifying opportunities for growth. Client Directors often lead account teams, develop strategic plans, and work closely with both clients and internal stakeholders to achieve business objectives. Their role is vital in maintaining client satisfaction and driving long-term partnerships.

How much does a client services director make in the US?

A client services director in the US typically earns between $100,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, experience, location, and company size, and may include bonuses and benefits.

How does a Client Director typically collaborate with internal teams to ensure client satisfaction?

A Client Director acts as a vital liaison between clients and the company's internal teams, such as sales, marketing, product development, and customer support. They coordinate regular meetings to communicate client needs, set expectations, and align project deliverables. By fostering open communication and facilitating cross-functional teamwork, Client Directors help resolve issues quickly and ensure that all teams are working toward the client’s goals. This collaborative approach not only enhances client satisfaction but also drives long-term business growth.

What is the difference between Client Director vs Account Manager?

AspectClient DirectorAccount Manager
Primary RoleOversees client relationships at a strategic level, manages key accounts, and develops long-term growth strategies.Manages day-to-day client interactions, ensures service delivery, and maintains client satisfaction.
CredentialsTypically requires extensive experience in client management, strong communication skills, and industry knowledge.Requires customer service skills, industry understanding, and often relevant certifications or training.
Work EnvironmentCorporate offices, client meetings, strategic planning sessions.Client sites, service delivery meetings, regular communication channels.

While both roles focus on client relationships, the Client Director handles strategic, high-level account growth, whereas the Account Manager focuses on daily client service and satisfaction. The Client Director often works with senior clients and develops long-term strategies, making their role more senior and strategic in nature.

What are the key skills and qualifications needed to thrive as a Client Director, and why are they important?

To thrive as a Client Director, you need expertise in account management, strategic planning, and a proven track record in client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, data analysis tools, and industry-specific platforms is typically required. Outstanding communication, leadership, and negotiation skills help build trust and deliver value to clients. These abilities are crucial for driving client satisfaction, business growth, and long-term partnerships.

What is the role of a client director?

A client director is responsible for managing relationships with key clients, ensuring their needs are met, and overseeing account strategies to drive business growth. They coordinate with internal teams, develop client retention plans, and often use CRM tools to track account performance. Strong communication, leadership, and industry knowledge are essential for success in this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive leadership experience, strategic skills, and a strong understanding of customer relations and business operations.
What are the most commonly searched types of Client jobs in Kentucky? The most popular types of Client jobs in Kentucky are:
What are popular job titles related to Client Director jobs in Kentucky? For Client Director jobs in Kentucky, the most frequently searched job titles are:
What cities in Kentucky are hiring for Client Director jobs? Cities in Kentucky with the most Client Director job openings:
Infographic showing various Client Director job openings in Kentucky as of June 2026, with employment types broken down into 1% As Needed, 89% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution, with an average salary of $93,627 per year, or $45 per hour.
Director of Client Services

Director of Client Services

corpay

Louisville, KY • Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago


Corpay rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

13th of 21 rated payment service providers


Job description

What We Need

Corpay is currently looking to hire a Director of Client Services within our Client Services organization. This position falls under our Account Management team and is located in Louisville, KY. As the Director, Client Services, you will lead the account management team responsible for the day-to-day relationships with our gift card program clients, ensuring a consistent, best-in-class client experience while driving revenue growth within existing accounts. Working collaboratively with associates across sales, operations, and implementation, you will oversee service delivery, coach and develop your team, and serve as a senior escalation point for complex client needs. This role requires the ability to balance operational excellence with a growth orientation across a portfolio of high-profile clients.

This role reports to the Vice President, Client Services and partners closely with a peer VP who co-leads the account management function. Periodic domestic travel may be required for client meetings, business reviews, and company events.

How We Work

As a Director of Client Services, you will be expected to work in an office environment. Corpay will set you up for success by providing:

  • Assigned workspace in Louisville, KY
  • Company-issued equipment
  • Hands-on training

Role Responsibilities

The responsibilities of the role will include:

  • Leading, coaching, and developing the account management team to ensure strong performance, accountability, and professional growth.
  • Identifying opportunities to grow revenue within existing client accounts through upselling, cross-selling, and expansion of services.
  • Partnering with sales and account leadership to support renewal strategies, pricing discussions, and client growth plans.
  • Owning senior-level client relationships and acting as an escalation point for complex service concerns or delivery issues.
  • Coaching account managers on maintaining a strong cadence of business reviews and regular client communication.
  • Establishing and maintaining service standards, processes, and workflows that support a best-in-class client experience.
  • Optimizing account-manager-to-portfolio assignments so portfolios match skill sets and are positioned to grow.
  • Monitoring client health, retention trends, service levels, and operational metrics to identify risks and opportunities.
  • Partnering across sales, operations, implementation, and other internal teams to ensure seamless onboarding, delivery, and ongoing support.
  • Leading client business reviews that highlight value delivered, uncover evolving needs, and position additional solutions aligned with client goals.
  • Preparing and presenting regular updates, business reviews, and performance insights to executive leadership.
  • Ensuring compliance with company policies, service commitments, and applicable contractual requirements.

Qualifications & Skills

  • Bachelor’s degree in business, communications, management, or a related field; advanced degree preferred.
  • 8+ years of progressive experience in client services, account management, customer success, or a related client-facing leadership role.
  • Proven ability to build strong client relationships and lead through complex service environments.
  • Strong business acumen with experience managing performance metrics, budgets, and resource planning.
  • Excellent communication, presentation, problem-solving, and conflict-resolution skills.
  • Demonstrated ability to work cross-functionally and influence outcomes across multiple stakeholders.
  • Proficiency with CRM, reporting tools, and Microsoft Office applications.

Benefits & Perks

  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into our 401k plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide
  • Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
  • Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes

What Corpay employees say

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