As the Director, Client Services, you will lead the account management team responsible for the day-to-day relationships with our gift card program clients, ensuring a consistent, best-in-class ...
As the Director, Client Services, you will lead the account management team responsible for the day-to-day relationships with our gift card program clients, ensuring a consistent, best-in-class ...
As the Director, Client Services, you will lead the account management team responsible for the day-to-day relationships with our gift card program clients, ensuring a consistent, best-in-class ...
As the Director, Client Services, you will lead the account management team responsible for the day-to-day relationships with our gift card program clients, ensuring a consistent, best-in-class ...
As the Director, Client Services, you will lead the account management team responsible for the day-to-day relationships with our gift card program clients, ensuring a consistent, best-in-class ...
As the Director, Client Services, you will lead the account management team responsible for the day-to-day relationships with our gift card program clients, ensuring a consistent, best-in-class ...
Senior/Director, Client Service Manager
Covington, KY · On-site
$95K - $186K/yr
... a Client Service Management strategy to enhance the overall ecosystem, cultivate Fidelity talent, and optimize the plan sponsor experience Salary Grade * Senior, CSM - grade 6 or Director, CSM ...
Senior/Director, Client Service Manager
Covington, KY · On-site
$95K - $186K/yr
... a Client Service Management strategy to enhance the overall ecosystem, cultivate Fidelity talent, and optimize the plan sponsor experience Salary Grade * Senior, CSM - grade 6 or Director, CSM ...
Direct associate to manager experience is not required but is preferred. You have varied experience in providing client service. You are an outstanding relationship builder and communicator. You are ...
Direct associate to manager experience is not required but is preferred. You have varied experience in providing client service. You are an outstanding relationship builder and communicator. You are ...
Client Support
Harrodsburg, KY · On-site
$13 - $17.25/hr
This position provides direct, on-site support in a residential treatment facility serving female ... Observe client whereabouts, behavior, and overall safety while reinforcing facility rules and ...
Client Support
Harrodsburg, KY · On-site
$13 - $17.25/hr
This position provides direct, on-site support in a residential treatment facility serving female ... Observe client whereabouts, behavior, and overall safety while reinforcing facility rules and ...
Client Support
$13 - $17.25/hr
This position provides direct, on-site support in a residential treatment facility serving female ... Observe client whereabouts, behavior, and overall safety while reinforcing facility rules and ...
Client Support
$13 - $17.25/hr
This position provides direct, on-site support in a residential treatment facility serving female ... Observe client whereabouts, behavior, and overall safety while reinforcing facility rules and ...
Client Support
Harrodsburg, KY · On-site
$13 - $17.25/hr
This position provides direct, on-site support in a residential treatment facility serving female ... Observe client whereabouts, behavior, and overall safety while reinforcing facility rules and ...
Quick apply
Client Support
Harrodsburg, KY · On-site
$13 - $17.25/hr
This position provides direct, on-site support in a residential treatment facility serving female ... Observe client whereabouts, behavior, and overall safety while reinforcing facility rules and ...
The Team As the Director of Quality Management, you are accountable for the execution of the ... This role includes client engagement opportunities to share standard practices of quality programs ...
The Team As the Director of Quality Management, you are accountable for the execution of the ... This role includes client engagement opportunities to share standard practices of quality programs ...
Reporting to the Client Service Director, you'll play a key role in shaping the future of our branch by driving client satisfaction, retention, and operational success. How you'll make an impact In ...
Reporting to the Client Service Director, you'll play a key role in shaping the future of our branch by driving client satisfaction, retention, and operational success. How you'll make an impact In ...
... client portfolio. This leader will drive operational rigor within Support, owning response time ... This role reports to the Director of Customer Experience. Key Responsibilities Team Leadership ...
... client portfolio. This leader will drive operational rigor within Support, owning response time ... This role reports to the Director of Customer Experience. Key Responsibilities Team Leadership ...
POSITION SUMMARY Client Relationship Analysts provide exceptional service to our clients and ... directed by local management ADMINISTRATIVE SUPPORT: * Answering inbound phone calls or making ...
POSITION SUMMARY Client Relationship Analysts provide exceptional service to our clients and ... directed by local management ADMINISTRATIVE SUPPORT: * Answering inbound phone calls or making ...
POSITION SUMMARY Client Relationship Analysts provide exceptional service to our clients and ... directed by local management ADMINISTRATIVE SUPPORT: * Answering inbound phone calls or making ...
POSITION SUMMARY Client Relationship Analysts provide exceptional service to our clients and ... directed by local management ADMINISTRATIVE SUPPORT: * Answering inbound phone calls or making ...
Client Services
Owensboro, KY · On-site
Schedules client appointments that are efficient and maximize all appointment opportunities ... Promotion & Director Opportunities * Leadership Bonuses reward your investment in others
Client Services
Owensboro, KY · On-site
Schedules client appointments that are efficient and maximize all appointment opportunities ... Promotion & Director Opportunities * Leadership Bonuses reward your investment in others
POSITION SUMMARY Client Relationship Analysts provide exceptional service to our clients and ... directed by local management ADMINISTRATIVE SUPPORT: * Answering inbound phone calls or making ...
POSITION SUMMARY Client Relationship Analysts provide exceptional service to our clients and ... directed by local management ADMINISTRATIVE SUPPORT: * Answering inbound phone calls or making ...
Client Services
Owensboro, KY · On-site
Schedules client appointments that are efficient and maximize all appointment opportunities ... Promotion & Director Opportunities * Leadership Bonuses reward your investment in others
Client Services
Owensboro, KY · On-site
Schedules client appointments that are efficient and maximize all appointment opportunities ... Promotion & Director Opportunities * Leadership Bonuses reward your investment in others
Client Services Supervisor
Walton, KY · On-site
Support client relationships by becoming an extension of our clients' business. Build strong ... a direct-to-consumer eCommerce environment * High school diploma or GED required * Must have a ...
Client Services Supervisor
Walton, KY · On-site
Support client relationships by becoming an extension of our clients' business. Build strong ... a direct-to-consumer eCommerce environment * High school diploma or GED required * Must have a ...
Support client relationships by becoming an extension of our clients' business. Build strong ... a direct-to-consumer eCommerce environment * High school diploma or GED required * Must have a ...
Support client relationships by becoming an extension of our clients' business. Build strong ... a direct-to-consumer eCommerce environment * High school diploma or GED required * Must have a ...
Client Services Supervisor
Walton, KY · On-site
Support client relationships by becoming an extension of our clients' business. Build strong ... a direct-to-consumer eCommerce environment * High school diploma or GED required * Must have a ...
Client Services Supervisor
Walton, KY · On-site
Support client relationships by becoming an extension of our clients' business. Build strong ... a direct-to-consumer eCommerce environment * High school diploma or GED required * Must have a ...
The Digital & AI Platforms organization at World Wide Technology is hiring an Associate Client Solutions Director (ACSD) to lead delivery of strategic digital and AI programs, build and strengthen ...
The Digital & AI Platforms organization at World Wide Technology is hiring an Associate Client Solutions Director (ACSD) to lead delivery of strategic digital and AI programs, build and strengthen ...
Client Director information
See Kentucky salary details
$20.8K - $33K
4% of jobs
$33K - $45.1K
0% of jobs
$45.1K - $57.2K
14% of jobs
$60.8K is the 25th percentile. Wages below this are outliers.
$57.2K - $69.3K
23% of jobs
$69.3K - $81.4K
9% of jobs
The median wage is $81.9K / yr.
$81.4K - $93.6K
13% of jobs
$93.6K - $105.7K
5% of jobs
$105.7K - $117.8K
0% of jobs
$126.9K is the 75th percentile. Wages above this are outliers.
$117.8K - $129.9K
10% of jobs
$129.9K - $142K
15% of jobs
$142K - $154.2K
8% of jobs
$20.8K
$93.6K
$154.2K
How much do client director jobs pay per year?
What kind of jobs in media bring in $150,000 a year?
What are Client Directors?
How much does a client services director make in the US?
How does a Client Director typically collaborate with internal teams to ensure client satisfaction?
What is the difference between Client Director vs Account Manager?
| Aspect | Client Director | Account Manager |
|---|---|---|
| Primary Role | Oversees client relationships at a strategic level, manages key accounts, and develops long-term growth strategies. | Manages day-to-day client interactions, ensures service delivery, and maintains client satisfaction. |
| Credentials | Typically requires extensive experience in client management, strong communication skills, and industry knowledge. | Requires customer service skills, industry understanding, and often relevant certifications or training. |
| Work Environment | Corporate offices, client meetings, strategic planning sessions. | Client sites, service delivery meetings, regular communication channels. |
While both roles focus on client relationships, the Client Director handles strategic, high-level account growth, whereas the Account Manager focuses on daily client service and satisfaction. The Client Director often works with senior clients and develops long-term strategies, making their role more senior and strategic in nature.
What are the key skills and qualifications needed to thrive as a Client Director, and why are they important?
What is the role of a client director?
What is the highest paying job in customer service?

Other
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
Corpay rating
7.4
Based on 34 frontline employees who took The Breakroom Quiz
13th of 21 rated payment service providers
Job description
What We Need
Corpay is currently looking to hire a Director of Client Services within our Client Services organization. This position falls under our Account Management team and is located in Louisville, KY. As the Director, Client Services, you will lead the account management team responsible for the day-to-day relationships with our gift card program clients, ensuring a consistent, best-in-class client experience while driving revenue growth within existing accounts. Working collaboratively with associates across sales, operations, and implementation, you will oversee service delivery, coach and develop your team, and serve as a senior escalation point for complex client needs. This role requires the ability to balance operational excellence with a growth orientation across a portfolio of high-profile clients.
This role reports to the Vice President, Client Services and partners closely with a peer VP who co-leads the account management function. Periodic domestic travel may be required for client meetings, business reviews, and company events.
How We Work
As a Director of Client Services, you will be expected to work in an office environment. Corpay will set you up for success by providing:
- Assigned workspace in Louisville, KY
- Company-issued equipment
- Hands-on training
Role Responsibilities
The responsibilities of the role will include:
- Leading, coaching, and developing the account management team to ensure strong performance, accountability, and professional growth.
- Identifying opportunities to grow revenue within existing client accounts through upselling, cross-selling, and expansion of services.
- Partnering with sales and account leadership to support renewal strategies, pricing discussions, and client growth plans.
- Owning senior-level client relationships and acting as an escalation point for complex service concerns or delivery issues.
- Coaching account managers on maintaining a strong cadence of business reviews and regular client communication.
- Establishing and maintaining service standards, processes, and workflows that support a best-in-class client experience.
- Optimizing account-manager-to-portfolio assignments so portfolios match skill sets and are positioned to grow.
- Monitoring client health, retention trends, service levels, and operational metrics to identify risks and opportunities.
- Partnering across sales, operations, implementation, and other internal teams to ensure seamless onboarding, delivery, and ongoing support.
- Leading client business reviews that highlight value delivered, uncover evolving needs, and position additional solutions aligned with client goals.
- Preparing and presenting regular updates, business reviews, and performance insights to executive leadership.
- Ensuring compliance with company policies, service commitments, and applicable contractual requirements.
Qualifications & Skills
- Bachelor’s degree in business, communications, management, or a related field; advanced degree preferred.
- 8+ years of progressive experience in client services, account management, customer success, or a related client-facing leadership role.
- Proven ability to build strong client relationships and lead through complex service environments.
- Strong business acumen with experience managing performance metrics, budgets, and resource planning.
- Excellent communication, presentation, problem-solving, and conflict-resolution skills.
- Demonstrated ability to work cross-functionally and influence outcomes across multiple stakeholders.
- Proficiency with CRM, reporting tools, and Microsoft Office applications.
Benefits & Perks
- Medical, Dental & Vision benefits available the 1st month after hire
- Automatic enrollment into our 401k plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
About Corpay
Sourced by ZipRecruiter
Industry
Software development
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US
Year founded
2016