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Client Manager Jobs in Kentucky (NOW HIRING)

Burn Boot Camp

Client Experience Manager

Union, KY · On-site

Burn Boot Camp Client Experience Manager (CEM) Hours: Monday-Friday, 5:00 AM-12:00 PM (approx.) Some evenings required between 4:00 PM-7:00 PM Some Saturdays required between 6:00 AM-10:00 AM ...

Burn Boot Camp

Client Experience Manager

KY · On-site

$16/hr

Burn Boot Camp Client Experience Manager (CEM) Hours: Monday-Friday, 5:00 AM-12:00 PM (approx.) Some evenings required between 4:00 PM-7:00 PM Some Saturdays required between 6:00 AM-10:00 AM ...

AccorHotel

Client Services Manager

Louisville, KY · On-site

The Client Services Manager coordinates overall client communication and planning management for all events in the hotel's event spaces, both contracted and internal. In this administrative focused ...

AccorHotel

Client Services Manager

Louisville, KY

The Client Services Manager coordinates overall client communication and planning management for all events in the hotel's event spaces, both contracted and internal. In this administrative focused ...

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Client Manager information

See Kentucky salary details

$28.7K

$57.4K

$92.9K

How much do client manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for client manager in Kentucky is $57,412.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $67,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a Client Manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges Client Managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.
More about Client Manager jobs
What are the most commonly searched types of Client jobs in Kentucky? The most popular types of Client jobs in Kentucky are:
What cities in Kentucky are hiring for Client Manager jobs? Cities in Kentucky with the most Client Manager job openings:
What are popular job titles related to Client Manager jobs in KY? For Client Manager jobs in KY, the most frequently searched job titles are:
Client Manager jobs near you

Client Experience Manager

Burn Boot Camp

Union, KY • On-site

Part-time

Posted 23 days ago

Job description

Burn Boot Camp


Client Experience Manager (CEM)

Hours: Monday-Friday, 5:00 AM-12:00 PM (approx.)
Some evenings required between 4:00 PM-7:00 PM
Some Saturdays required between 6:00 AM-10:00 AM


Position Overview

The Client Experience Manager (CEM) oversees all aspects of the client experience once a client has entered the gym. This role ensures an exceptional in-gym experience, manages daily operations, and maintains communication across all staff and leadership teams.

The CEM also oversees gym maintenance and communicates any repair needs to the Franchise Partner (FP).

As Burn Boot Camp continues to evolve, responsibilities may adapt to meet new demands, improve performance, and increase operational efficiency.

The CEM works closely with the Head Trainer and Franchise Partner (FP) and provides leadership to the Burn Ambassadors and Childcare Staff.


Meetings

  • Bi-weekly: CEM, Head Trainer, and FP
  • Monthly: CEM, Head Trainer, and FP


Gym Operations

  • Communicates with FP regarding maintenance or repair needs.
  • Ensures gym cleanliness by enforcing daily/weekly cleaning checklists.
  • Works a minimum of three in-gym shifts per week, with at least two PM shifts monthly, excluding promotional periods when full in-gym presence is required.
  • Completes quarterly member account audits.
  • Inputs and updates monthly trainer schedules in MindBody (MB).
  • Ensures all staff uphold Burn Boot Camp standards and responsibilities.
  • Identifies operational gaps, proposes solutions, and communicates them to leadership.


Staff Management

  • Manages staff scheduling through When I Work (WIW).
  • Reviews and corrects missing punches/edits in WIW before payroll submission.
  • Oversees staff training, meetings, and follow-ups as needed.
  • Communicates new policies, updates, and processes to staff.
  • Acts as the primary contact for staff inquiries.
  • Identifies hiring needs; interviews and hires new staff.
  • Ensures onboarding checklists, training schedules, and all new hire paperwork are completed and submitted to the FP.
  • Partners with FP on staff terminations and system deactivations.
  • Provides disciplinary guidance in collaboration with the FP.
  • Covers shifts when needed to ensure the client experience is never compromised.
  • Maintains consistent one-on-one engagement with staff to ensure awareness of internal updates, events, and promotions.
  • Ensures trial trackers are updated daily by Burn Ambassadors.
  • Follows up with the Head Trainer on trial clients and updates the client log accordingly.


Retail Management

  • Manages inventory transfers between home gyms.
  • Conducts and verifies monthly retail inventory audits.
  • Updates retail markdowns and provides input on promotional opportunities.
  • Confirms receipt and accuracy of new retail orders, communicating issues to the FP.
  • Verifies that new retail quantities are properly entered into the system.


Client Communications

  • Acts as the primary contact for client inquiries and ensures proper follow-up by the appropriate team members.
  • Texts all new Saturday clients.
  • Runs weekly "Last Visit" reports and contacts clients who have not recently attended.
  • Completes all follow-ups assigned in MB, logging updates in both the Trial Tracker and Client Log.
  • Leads and participates in client engagement events, both in and out of the gym.
  • Assists in planning and executing future events.

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