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Claims Director Jobs in Raleigh, NC (NOW HIRING)

The Medical Director is responsible for maintaining the integrity of the credentialing process and supporting fair, evidence-based review and resolution of provider credentialing and claims-related ...

The Medical Director is responsible for maintaining the integrity of the credentialing process and supporting fair, evidence-based review and resolution of provider credentialing and claims-related ...

Claim Examiner

Chapel Hill, NC ยท On-site

$80K - $100K/yr

... and directing activity of independent adjusting firms in any continuous investigation of claims. * Reporting losses timely to management and updating as necessary. * Evaluating claims as ...

Director, Revenue Cycle

Raleigh, NC ยท On-site

$95 - $130/hr

Direct the formulation, monitoring and presentation of budgets * Provides leadership and oversight ... claims processing and cash collections * Leads strategies to maintain accounts receivable ...

Showing results 21-40

Claims Director information

See Raleigh, NC salary details

$81.2K

$123.3K

$173K

How much do claims director jobs pay per year?

As of Aug 23, 2026, the average yearly pay for claims director in Raleigh, NC is $123,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,500.00 and $137,100.00 per year, depending on experience, location, and employer.

What is a claims director?

Claims Directors are senior professionals responsible for overseeing the claims department within an insurance company or similar organization. They develop and implement policies, manage claims staff, and ensure that claims are processed efficiently and in compliance with regulations. Their role includes analyzing claim trends, handling complex or escalated cases, and working to minimize company risk. Claims Directors also collaborate with other departments to improve customer satisfaction and operational effectiveness.

What does a claims director do?

A claims director oversees the daily and long-term operations of an insurance claims department. In this career, you guide the department, establishing uniform policies on insurance coverage and claims for a variety of situations, such as personal injuries, property damage, or casualty loss, based on appraisal information and verification of claims by other insurance specialists. Although your duties and responsibilities are mostly in a managerial capacity, you may advise subordinates or take over claims that are particularly complex. You also represent the department and company and ensure that customers receive excellent service.

What are the key skills and qualifications needed to thrive as a claims director, and why are they important?

To thrive as a Claims Director, you need extensive experience in claims management, strong analytical abilities, and typically a bachelor's degree in business, insurance, or a related field. Familiarity with claims processing software, regulatory compliance systems, and often industry certifications such as CPCU or AIC are important. Leadership, strategic thinking, and excellent communication skills set outstanding Claims Directors apart. These competencies are crucial for ensuring efficient claims operations, regulatory adherence, and effective team management within insurance organizations.

How does a claims director typically collaborate with other departments to resolve complex claims issues?

A Claims Director often works closely with legal, underwriting, risk management, and customer service teams to resolve complex claims. This collaboration ensures that claims are handled efficiently, comply with regulatory requirements, and align with company policy. The Claims Director may lead cross-functional meetings, provide strategic input, and coordinate investigations, especially on high-value or disputed claims. Effective communication and teamwork are essential to balance the interests of the company and the policyholder while mitigating risk.

What are the most commonly searched types of Claims jobs in Raleigh, NC?

The most popular types of Claims jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Claims Director jobs?

Cities near Raleigh, NC with the most Claims Director job openings:

Infographic showing various Claims Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $123,330 per year, or $59.3 per hour.

Management Liability Claims Counsel

Iatinsurancegroup

Raleigh, NC โ€ข On-site, Remote

$82K - $150K/yr

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago


Job description

IAT has an immediate need for a Claims Counsel in our Management Liability Claims Unit that can be located in any of the IAT locations. This role is a true complex claims handling role that is tasked with managing all lines of Management Liability Claims under our Management liability policies. The ideal candidate for this role will have 3-7 years of experience as a claim professional with experience handling Management liability claims including, Employment Practices liability, Directors and Officers Liability, Fiduciary Liability, as well as Crime claims on a national basis.

This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.

While we prefer candidates to work from one of our IAT office locations, we are open to considering fully remote arrangements for the ideal candidate.

Responsibilities:

  • Responsible for handling Management Liability Claims (EPL, D&O, Fiduciary and Crime) for Private and Non-Profit businesses based on Claim Guidelines

  • Within authority limit, thoroughly analyze, investigate, negotiate and resolve all levels of severity claims

  • Selects, directs and manages defense counsel including approval of budgets

  • Develops litigation/file disposition strategy. Attends mediations, settlement conferences and trials

  • Verifies/analyzes applicable coverage for the reported claims

  • Follow operational policies and procedures, including compliance, regulatory and performance and customer service standards

  • Prepare reports, including Large Loss Reports, to management which accurately reflects loss development, potential/actual financial exposure, coverage issues, claim and recovery strategies

  • Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file

  • Identifies and addresses recovery/contribution/SIU opportunities

  • Sets accurate/timely loss/expense reserves in compliance with Claim Guidelines.

  • Drafts correspondence, including but not limited to, coverage letters to stakeholders as required

  • Support business partners on an as needed basis on various claim and underwriting related issues and marketing meetings

  • Maintains resident/nonresident adjuster licenses as required

  • Perform other duties as needed

Qualifications:

Must-Have:

  • Juris Doctorate required

  • Properly licensed, registered or authorized, and in good standing, to practice law in the jurisdiction in which you will be working

  • 3-7 years management liability claim experience, including handling employment liability practices, directors & officers' liability and fiduciary liability coverages

  • Excellent coverage analysis skills with experience in drafting coverage position correspondence

  • Experience handling litigated files and direction of defense counsel a plus

  • Excellent negotiation skills

  • Must be willing to travel, average 1 day a month.

  • Claims Licensure as required by respective state(s)

  • CPCU and other insurance related studies are beneficial

  • Excellent oral and written communication skills

  • Ability to organize, multi-task and prioritize work

  • Excellent customer service and interpersonal skills

  • Ability to analyze data, utilize sound judgment to draw conclusion and make supported decisions

  • To qualify, applicants must be authorized to work in the United States and must note require, now or in the future, VISA sponsorship for employment purposes

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

Compensation:

Please note, the annual gross salary range associated with this posting is $82,960 - $150,000. The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit sharing opportunities and more. Actual salaries will vary based on factors such as a candidate qualifications, skills, competencies, and geographical location related to this specific role.

To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits

ย 

IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:

  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • 7% 401(k) Company Match and additional Profit Sharing
  • Hybrid work environment
  • Numerous training and development opportunities to assist you in furthering your career
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.