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Associate In Claims Jobs in Raleigh, NC (NOW HIRING)

Erie Insurance

Claims Facilitator

Raleigh, NC · On-site

$40K - $64K/yr

Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Raleigh, NC

$40K - $64K/yr

Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Cary, NC

$40K - $64K/yr

Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$40K - $64K/yr

Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

WakeMed

Supervisor, Claims & Billing

Raleigh, NC · On-site

... in Wake County. With a mission to improve the health and well-being of our community, we are ... EOE Licensure Not Applicable Education Associate's Degree Preferred Experience 3 Years Accounting ...

IFG Companies

Claim Assistant

Chapel Hill, NC · On-site

$50K - $52K/yr

The role of a CA is to assist in the claims process, which can include tasks such as data entry ... Training in the new loss set up process by Claim Associate. * Assisting with gathering information ...

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Associate In Claims information

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How much do associate in claims jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for associate in claims in Raleigh, NC is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate In Claims, and why are they important?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

What is an Associate in Claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What are some common challenges faced by an Associate in Claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

What are popular job titles related to Associate In Claims jobs in Raleigh, NC? For Associate In Claims jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Associate In Claims jobs in Raleigh, NC look for? The top searched job categories for Associate In Claims jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Associate In Claims jobs? Cities near Raleigh, NC with the most Associate In Claims job openings:
Associate In Claims jobs near you
Infographic showing various Associate In Claims job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,435 per year, or $20.4 per hour.

Senior Claim Technical Specialist

IFG Companies

Chapel Hill, NC • On-site

$110K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Draft

POSITION SUMMARY

The Senior Claim Technical Specialist ("SCTS") is a high-impact role focused on investigating, evaluating, negotiating and settling serious injury/damage claims involving complex coverage and large loss exposures in multiple jurisdictions. The SCTS will evaluate coverage considerations, applicable laws and regulations, claim resolution approaches and report to management and reinsurers within necessary timelines and guidelines.

POSITION RESPONSIBILITIES INCLUDING

  • Reviewing new claim reports and determining initial plans of action.
  • Analyzing coverage relating to the facts and allegations of claims and preparing Reservation of Rights and Declination of Coverage letters, as applicable.
  • Pursuing all culpable parties, providing them with formal notice and seeking contribution from such responsible entities as appropriate.
  • Identifying serious injury/damage losses and reporting them timely to upper management and reinsurers.
  • Evaluating all claims as the investigation develops; establishing and adjusting reserves as warranted, reserving commensurate with the claim exposure.
  • Reviewing all expense bills for appropriateness, accuracy and adherence to Company billing guidelines within the Company's e-billing system.
  • Identifying subrogation opportunities and ensuring efforts are undertaken, where appropriate, to recover against responsible parties.
  • Directing counsel in the defense of litigated claims in accordance with established litigation plans and legal budgets.
  • Negotiating claims to settlement and attending mediations, settlement conferences and trials.
  • Functioning as the subject matter expert, mentoring claim examiner trainees and new claim examiners.
  • Other duties, as requested.

KNOWLEDGE, SKILLS AND ABILITIES

  • Demonstrated ability to deal with significant/complex coverage matters, including contractual risk transfer and additional insured issues.
  • Excellent written and oral communication skills.
  • Very strong negotiation, critical thinking and problem-solving capabilities.
  • Outstanding customer service orientation, while demonstrating careful attention to details and an ability to multi-task.
  • Strong computer skills, including the ability to work effectively in the claims management system and strong knowledge of Microsoft applications (e.g., Outlook, Word, Excel).
  • Ability to exercise independent judgement with moderate supervision in handling claims within reserve and settlement authority.
  • Ability to travel as business necessitates (including for mediations, settlement conferences and trials).

EDUCATION, EXPERIENCE AND CERTIFICATIONS

  • Required: A bachelor's degree from an accredited U.S. college/university, with a major or coursework in insurance, economics or related fields.
  • Required: At least eight (8) years of experience handling commercial general liability claims, preferably with a U.S. commercial insurer.
  • Required: A valid adjuster license in designated home state and the ability to obtain additional non-residential adjuster licenses.
  • A Plus: Senior Claim Law Associate (SCLA), Casualty Claim Law Associate (CCLA), Associate in Claims (AIC) and/or Chartered Property Casualty Underwriter (CPCU) designations.
  • Preferred: At least eight (8) years of commercial property/casualty claims handling experience with a U.S. commercial insurer, including experience with complex litigation of claims.
  • Preferred: At least eight (8) years of litigation management experience.
  • Preferred: Experience with Excess & Surplus Lines (E&S).

PHYSICAL DEMANDS

  • Position is hybrid and requires the ability and the willingness to work in an IFG Companies office at least three (3) days per week if residing within a one-hour commuting distance.
  • Physical demands are considered those of a climate-controlled office environment with minimal physical exertion.
  • Position requires prolonged sitting, extensive utilization of computers and interactions with others in person and via phone.
  • Position requires the ability and the willingness to travel when required to meet business needs.

SALARY AND BENEFITS

The salary range for this position is $110,000 to $120,000. Additionally, the position may be eligible to earn incentive compensation.

IFG Companies offers competitive compensation and benefits, currently including medical, dental, vision, 401(k), flexible spending, short-term and long-term disability insurance, life insurance, paid parental leave, vacation and other paid time off.

WHY IFG COMPANIES

Founded in 1985, IFG Companies is one of the oldest privately held insurance groups in the United States. It combines a specialty-carrier focus with long-term stability and thinking, while promoting a culture of underwriting rigor, collaboration, strategic thinking, superior technology and strong producer partnerships.

EQUAL OPPORTUNITY

IFG Companies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other protected characteristic under applicable law.

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