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Associate In Claims Jobs in Raleigh, NC (NOW HIRING)

Duke University

Risk Manager

Durham, NC · On-site

A Bachelor's degree in a clinical field (e.g. nursing, physician's associate) may be substituted if ... claims investigation and settlement. Graduate education beyond the bachelor's degree in hospital ...

Duke University

Risk Manager

Durham, NC

A Bachelor's degree in a clinical field (e.g. nursing, physician's associate) may be substituted if ... claims investigation and settlement. Graduate education beyond the bachelor's degree in hospital ...

Duke Health

Risk Manager

Durham, NC · On-site

A Bachelor's degree in a clinical field (e.g. nursing, physician's associate) may be substituted if ... claims investigation and settlement. Graduate education beyond the bachelor's degree in hospital ...

AVE Staffing

Associate Attorney

Raleigh, NC · On-site

$80K - $85K/yr

This firm operates in specialized practice silos that allow for genuine mentorship, professional ... Prior exposure to Landlord-Tenant, Debt Collection, Foreclosure, HOA, or Small Claims. * Background:

Duke Health

Liability Insurance Manager

Durham, NC · On-site

Supervise insurance support staff and oversee the documentation of provider claims histories ... Associate in Risk Management (ARM), or Certified Property and Casualty Underwriter (CPCU ...

Duke Health

Liability Insurance Manager

Durham, NC · On-site

Supervise insurance support staff and oversee the documentation of provider claims histories ... Associate in Risk Management (ARM), or Certified Property and Casualty Underwriter (CPCU ...

AVE Staffing

Commercial Litigation Associate

Raleigh, NC · Hybrid

$160K - $185K/yr

... in Raleigh. This position offers an exceptional career runway for an ambitious attorney to handle ... Direct the lifecycle of complex business disputes, evaluating claims and executing comprehensive ...

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All JobsAssociate In Claims JobsAssociate In Claims Jobs in Raleigh, NC

Associate In Claims information

See Raleigh, NC salary details

$13

$20

$29

How much do associate in claims jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for associate in claims in Raleigh, NC is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate In Claims, and why are they important?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

What is an Associate in Claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What are some common challenges faced by an Associate in Claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

What are popular job titles related to Associate In Claims jobs in Raleigh, NC? For Associate In Claims jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Associate In Claims jobs in Raleigh, NC look for? The top searched job categories for Associate In Claims jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Associate In Claims jobs? Cities near Raleigh, NC with the most Associate In Claims job openings:
Associate In Claims jobs near you
Infographic showing various Associate In Claims job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,432 per year, or $20.4 per hour.
Risk Manager

Risk Manager

Duke University

Durham, NC • On-site

Full-time

Posted 7 days ago

Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

434th of 553 rated colleges and universities

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
General Description of the Job Class
Occupational Summary:
Initiate, coordinate, and manage all investigational and evaluation activities associated with professional and general liability occurrences and claim pre-litigation files. Negotiate resolution with the authority from the Director. Provide basic and complex preventive risk management assessment of processes, procedures, and programs, including inservice education, consultation, liaison activities, and on-call emergency assistance to providers.
Duties and Responsibilities of this Level
  • Investigate and analyze potential and actual professional liability and general liability exposures in the Health System; evaluate the extent and elements of exposure and recommend appropriate actions for risk mitigation.
  • Investigate, evaluate and document pre-litigation occurrences and claims. Recommend resolution, and complete negotiation of resolution within authority granted by Director. Complete notifications and financial recommendations needed for compliance with tracking and insurer requirements, including insurance carrier notifications, reserve recommendations, and any federal, state, or entity reporting requirements (including SMDA, DataBank, etc.) as necessary.
  • Review, code and investigate occurrence reports; recommend corrective actions based on individual reports or trends. Provide quality assurance and peer review referrals as appropriate.
  • Provide in-service education on risk management topics, both standard basic education and complex focused topics as needed and/or requested.
  • Provide on-call assistance for emergent/urgent risk management issues to all DUHS staff as needed. On-call duties are assigned on a rotation basis when possible.
  • Prepare reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions.
  • Represent the Department of Clinical Risk Management on various DUHS and entity committees as required. Perform other related duties incidental to the work described herein.
  • Required Qualifications at this Level

Education
Work requires a Bachelor's degree in business administration, public policy, hospital administration or a related field to acquire appropriate analytical, communicative and organizational skills. A Bachelor's degree in a clinical field (e.g. nursing, physician's associate) may be substituted if supplemented by additional courses or training in business or a related field (at least one year).
Experience
Work requires a minimum of four years experience in one or more of the following fields: patient care, public policy, health care administration, business administration, legal support or insurance/claims investigation and settlement.
Graduate education beyond the bachelor's degree in hospital administration, business administration, public policy or a related field may be substituted for the required experience on a 1:1 basis.
Degrees, Licensure, and/or Certification
An Associate in Risk Management or Certified Professional in Healthcare Risk Management is desirable.
Knowledge, Skills, and Abilities
Customer Service Risk Evaluation
Interviewing Skills Investigation Skills
Medical Terminology
Analyze Data
Analyze Trends
Risk Analysis
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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About Duke University

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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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