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Claims Director Jobs in Raleigh, NC (NOW HIRING)

Global Consumer Director

Durham, NC · On-site +1

$200K - $250K/yr

Position Overview As Global Consumer Director, you will lead the development and execution of ... Build global consumer guidelines and core claims documentation to ensure consistency and excellence ...

Showing results 41-60

Claims Director information

See Raleigh, NC salary details

$81.2K

$123.3K

$173K

How much do claims director jobs pay per year?

As of Aug 23, 2026, the average yearly pay for claims director in Raleigh, NC is $123,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,500.00 and $137,100.00 per year, depending on experience, location, and employer.

What is a claims director?

Claims Directors are senior professionals responsible for overseeing the claims department within an insurance company or similar organization. They develop and implement policies, manage claims staff, and ensure that claims are processed efficiently and in compliance with regulations. Their role includes analyzing claim trends, handling complex or escalated cases, and working to minimize company risk. Claims Directors also collaborate with other departments to improve customer satisfaction and operational effectiveness.

What does a claims director do?

A claims director oversees the daily and long-term operations of an insurance claims department. In this career, you guide the department, establishing uniform policies on insurance coverage and claims for a variety of situations, such as personal injuries, property damage, or casualty loss, based on appraisal information and verification of claims by other insurance specialists. Although your duties and responsibilities are mostly in a managerial capacity, you may advise subordinates or take over claims that are particularly complex. You also represent the department and company and ensure that customers receive excellent service.

What are the key skills and qualifications needed to thrive as a claims director, and why are they important?

To thrive as a Claims Director, you need extensive experience in claims management, strong analytical abilities, and typically a bachelor's degree in business, insurance, or a related field. Familiarity with claims processing software, regulatory compliance systems, and often industry certifications such as CPCU or AIC are important. Leadership, strategic thinking, and excellent communication skills set outstanding Claims Directors apart. These competencies are crucial for ensuring efficient claims operations, regulatory adherence, and effective team management within insurance organizations.

How does a claims director typically collaborate with other departments to resolve complex claims issues?

A Claims Director often works closely with legal, underwriting, risk management, and customer service teams to resolve complex claims. This collaboration ensures that claims are handled efficiently, comply with regulatory requirements, and align with company policy. The Claims Director may lead cross-functional meetings, provide strategic input, and coordinate investigations, especially on high-value or disputed claims. Effective communication and teamwork are essential to balance the interests of the company and the policyholder while mitigating risk.

What are the most commonly searched types of Claims jobs in Raleigh, NC?

The most popular types of Claims jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Claims Director jobs?

Cities near Raleigh, NC with the most Claims Director job openings:

Infographic showing various Claims Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $123,330 per year, or $59.3 per hour.

Director of Human Resources

Daly Seven, Inc.

Morrisville, NC • On-site

Full-time

Medical, PTO

Posted 3 days ago

New


Job description

About Daly Seven
At Daly Seven, we believe that great hospitality starts with great people. As a premier hotel development and management company, we take pride in cultivating growth, fostering leadership, and delivering exceptional guest experiences across our portfolio.
Role Overview
We are seeking an experienced, strategic, and hands-on Director of Human Resources to lead our company-wide HR operations and talent strategy across our corporate office and hotel properties. Reporting directly to the Chief Operating Officer, you will serve as a vital partner to executive leadership, driving organizational development, legal compliance, talent acquisition, total rewards, and employee engagement.
If you are an accomplished HR executive looking to make a high-visibility impact from the thriving Raleigh-Durham (RDU) area, we welcome your application!
What You'll Do
Strategic Leadership & Compliance
  • Drive Strategic HR Initiatives: Partner with executive leaders to align HR strategy with long-term company objectives and present metrics at Regional Director of Operations (RDO) meetings.
  • Maintain Employment Compliance: Ensure full organizational compliance with all local, state, and federal employment regulations, formal offer documentation, and annual EEO-1 filings.
  • Manage Risk & Legal Affairs: Act as the primary lead and decision-maker for EEOC matters, labor relations, and legal counsel coordination.
  • Modernize HR Tech & Processes: Evaluate and upgrade department technology, HR systems, forms, and workflows to increase operational efficiency.
Talent Acquisition & Employee Development
  • Lead Executive & Management Recruiting: Spearhead management-level sourcing, interviewing, candidate evaluations, and offer negotiations across hotel properties and corporate teams.
  • Workforce Planning & Budgeting: Collaborate with department managers and executive leadership to forecast hiring needs and align staffing with labor budgets.
  • Elevate Onboarding & Retention: Refine onboarding practices to drive early engagement, reduce turnover, and foster long-term retention.
  • Build Growth Pathways: Design learning and development programs that empower employees to grow internally within the organization.
Employee Relations & Culture
  • Coach Management: Serve as a trusted advisor to Regional Directors, General Managers, and corporate leaders on HR best practices, conflict resolution, and performance management.
  • Manage Workplace Relations: Oversee disciplinary procedures, workplace investigations, resolution strategies, and exit interviews.
  • Internal Communications: Manage leadership and staff HR updates to foster transparency across departments.
Benefits, Compensation & Payroll Partnership
  • Lead Benefits Strategy: Oversee annual health insurance plan renewals, negotiate carrier rates, and partner with brokers, claim handlers, and loss adjusters.
  • Compensation & Equity: Conduct ongoing market wage evaluations, resolve pay gaps, and review pay adjustment requests.
  • Payroll Collaboration: Partner closely with payroll to ensure accurate handling of terminations, resignations, PTO, and unemployment claims.

What You Bring
  • Location Requirement: Must currently reside in or be willing to relocate to the Raleigh-Durham (RDU) area.
  • Experience: 7+ years of progressive Human Resources experience, with at least 3 years in an HR leadership role. Multi-property hospitality experience is strongly preferred.
  • Education: Bachelor's degree in Human Resources, Hospitality Management, Business Administration, or a related field.
  • Certifications: SHRM-SCP or SPHR strongly preferred (PHR considered with equivalent leadership experience).
  • Technical Expertise: Comprehensive understanding of employment law, EEOC guidelines, benefits administration, labor budgeting, and modern HRIS platforms.
  • Leadership Skills: Outstanding executive coaching, negotiation, workplace investigation, and written/verbal communication skills.