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Chargeback Analyst Jobs in California (NOW HIRING)

Sierra Ventures

Billing & Payments Analyst

Berkeley, CA · On-site

$70 - $90/hr

Billing & Payments Analyst The Billing & Payments Analyst will assist with the general operations ... Handle payment disputes and chargebacks end-to-end * Process refunds and cancellations * Perform ...

New

Hyundai Capital

FinOps Analyst

Irvine, CA

FinOps Analyst Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor ... Define and enforce tagging and metadata standards to support chargeback/showback across cloud and ...

Brio Water

Director of Analytics & RevOps

Glendale, CA · On-site

$145 - $165/hr

Own account operational mechanics including purchase orders, deductions, Amazon chargebacks ... Lead and develop team members across ecommerce analytics, digital shelf, account operations, and ...

eSalon

Operations Analyst

El Segundo, CA · On-site

$26/hr

We are looking for a part-time Operations Analyst to support our Finance and Operations teams. This ... Responding to and managing credit card chargebacks * Completing Henkel markup calculations

eSalon

Operations Analyst

El Segundo, CA · On-site

$26/hr

We are looking for a part-time Operations Analyst to support our Finance and Operations teams. This ... Responding to and managing credit card chargebacks * Completing Henkel markup calculations

eSalon

Operations Analyst

El Segundo, CA · On-site

$26/hr

We are looking for a part-time Operations Analyst to support our Finance and Operations teams. This ... Responding to and managing credit card chargebacks * Completing Henkel markup calculations

Fairway Staffing Solutions

Press Operator

Ontario, CA · On-site

$18 - $21/hr

... chargebacks, deductions, billing, or collections preferredStrong research, analytical, and problem-solving skillsExcellent attention to detail and accuracyProficiency with Microsoft Excel and ...

PlayStation Global

Payments Analyst

San Diego, CA

Monitor and analyze key payment performance metrics-including authorization rates, chargebacks, declines, and processing costs across providers, regions, and payment methods. * Query and analyze ...

Foley Family Wines Inc

Staff Accountant

Santa Rosa, CA · Hybrid

$75K - $80K/yr

Support DTC accounting activities, including payment reconciliations and chargeback analysis. Partner with AP, AR, Operations, Payroll, and IT to resolve issues and improve processes. Maintain ...

Foley Family Wines

Staff Accountant

Santa Rosa, CA · On-site

$75K - $80K/yr

Support DTC accounting activities, including payment reconciliations and chargeback analysis. * Partner with AP, AR, Operations, Payroll, and IT to resolve issues and improve processes. * Maintain ...

Inaba Foods USA Inc

Sales Analyst

Torrance, CA · On-site

$80K - $100K/yr

Monitor customer chargebacks and deductions; forecast and report on trends to help minimize impact ... Analyze the financial impact of sales strategies and promotional activities. Reporting & Data ...

ASUS

Logistics Coordinator

Fremont, CA · On-site

$25 - $30/hr

Monitor, analyze, and research retailer chargebacks related to routing compliance, late delivery, shortages, or documentation errors * Dispute invalid chargebacks by gathering supporting ...

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All JobsChargeback Analyst JobsChargeback Analyst Jobs in California

Chargeback Analyst information

See California salary details

$17

$28

$40

How much do chargeback analyst jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for chargeback analyst in California is $28.66, according to ZipRecruiter salary data. Most workers in this role earn between $23.03 and $33.94 per hour, depending on experience, location, and employer.

What is a chargeback analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What is a chargeback analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a chargeback analyst?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

What are some common challenges faced by chargeback analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
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For Chargeback Analyst jobs in California, the most frequently searched job titles are:

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Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in California as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $59,620 per year, or $28.7 per hour.

Billing & Payments Analyst

Sierra Ventures

Berkeley, CA • On-site

$70 - $90/hr

Other

Posted 2 days ago

New

Job description

Billing & Payments Analyst

The Billing & Payments Analyst will assist with the general operations of the finance department, with a focus on accounts payable and billing support for the B2C customer segment. The incumbent will handle the full AP cycle – from invoice collection to vendor payments – as well as customer billing operations. He/she will work closely with vendors and customers, as well as the Sales and Customer Support teams.

What you'll do

Accounts Payable

  • Own the end-to-end accounts payable process: collect vendor invoices, record them accurately, and ensure all vendors are paid in time
  • Maintain and monitor the AP Ageing report, flagging overdue or upcoming payables
  • Manage the procurement taskboard, tracking and resolving all AP-related tasks and requests
  • Collect W forms (W-9/W-8) from vendors and keep vendor tax documentation complete and up to date
  • Maintain accurate records of purchase orders, invoices, and payments

Billing & Customer Support

  • Respond to customer billing-related requests through ticketing systems and email
  • Handle payment disputes and chargebacks end-to-end
  • Process refunds and cancellations
  • Perform ongoing billing system cleanup to keep subscription and customer records accurate
  • Process internal and external requests for changing customer details, pricing options, and other information in the billing systems
  • Collaborate with the Sales and Customer Support teams on customer billing queries and outstanding balances

General

  • Make sure company legal and financial policies are followed
  • Collaborate with other departments to gather, analyze, and interpret relevant financial data
  • Contribute to the team’s mission of improving data flows, optimizing processes, and ensuring accounting output is accurate
What we are looking for
  • Bachelor’s degree in Accounting or a related field
  • 2–3 years of experience with accounts payable, invoicing, collections, and/or billing operations
  • Hands‑on experience with (or ability to quickly learn) Stripe, PayPal, Zendesk, Brex, and Notion; familiarity with payment dispute/chargeback processes is a strong plus
  • Proficient in Microsoft Office applications and Google Sheets
  • Fluency with AI tools (e.g., ChatGPT, Claude) and eagerness to apply them to automate and improve day‑to‑day finance workflows
  • Knowledge of GAAP is a plus
  • Strong attention to detail with a dedication to accuracy
  • Excellent verbal and written communication skills, including customer‑facing correspondence via ticketing systems and email
  • Ability to analyze large sets of data
  • Comfortable working across multiple systems
  • Fluency in English
  • Ability to work across different time zones
Krisp is an Equal Opportunity Employer:

All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We do not tolerate discrimination or harassment of any kind. All employees and contractors of Krisp treat each other with respect and empathy.

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