About the Role:
As a Deduction Specialist at Kinder's, you will be responsible for managing large volumes of incoming customer deductions. You'll investigate, analyze and resolve deductions for as assigned group of customers. The deduction balance is an integral piece of the Company Trade Expense Accrual, so accuracy and timeliness are critical.
Key Responsibilities Include:
- Provide support to the cash and deduction processes. The DS has broad scope and will support multiple customer portfolios,to includea high number of customer accounts.ย
- Promotional deduction management and resolution to ensure deduction agingremainswithin company guidelines (i.e.< 60 days).ย
- Maintaintrend reporting in support of meeting target metrics and currentย unclearedย deduction balance,identifyissues and takeappropriate actionsto include engaging stakeholders toassistin resolving issues.ย
- Effectively craft customer and sales communications to communicate results and address issues.ย
- Support the clearing of non-promo deductions whileassistinginidentifyingtrends to help address issues causing the deductions.ย
- Navigate customer portals to retrieve/requestappropriate deductionbackup.
- Collaborates cross-functionally to streamline deduction clearing process.ย
- Other duties as needed.ย
What You Bring To The Table:
- Comprehensive knowledge of customer payment and deduction practices including company cash and deduction policies, to supportaccuratedecision making across all customer portfolios.ย
- 2+ years of experience in accounts receivable or collections (or equivalent education).ย
- Excellent communication skills, both verbally and in writing.ย
- Proficient with Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint).ย
- Demonstrated analytical and problem-solving skills.ย
- Strong planning, organizationalskillsand attention to detail area must, as well as devotion to seeing tasksthrough tocompletion.ย
- Motivated self-starter thatrequires little direction or oversight with a proven ability of problem solving, managing multiple priorities simultaneously and time management.ย
- Teamย playerย that works well cross functionally andseeksto collaborate across the organization.ย
- A commitment and passion for being an active participant of our fast-paced, growing company with the ability to adapt and reprioritize quickly.ย
- Strong interpersonal skills.ย
Preferred Skills and Qualifications:
- BS/BA degree (or equivalent work experience)ย
- Proficiencyin Trade Promotion Management Systems, preferably Exceedraย
- Experience in Consumer-Packaged Goods Industryย
Location and Travel:The position will be based onsite in Walnut Creek, CA. We strongly believe in the power of culture and community and have a hybrid work structure with 4 days in the office on a weekly basis to encourage collaboration and personal connections that will allow us to better serve our customers and consumer and to have more fun. Fridays are flex days with employees having the opportunity to choose to be either in the office or to work from home based on what makes most sense for them.
Pay Transparency:
The expected starting salary range for this role is $105,000- $115,000 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.