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Chargeback Analyst Jobs in California (NOW HIRING)

PlayStation Global

Payments Analyst

San Diego, CA · On-site

$110K - $165K/yr

Monitor and analyze key payment performance metrics-including authorization rates, chargebacks, declines, and processing costs across providers, regions, and payment methods. * Query and analyze ...

Inaba Foods USA Inc

Sales Operations Analyst

Torrance, CA · On-site

$80K - $100K/yr

Monitor customer chargebacks and deductions; forecast and report on trends to help minimize impact ... Analyze the financial impact of sales strategies and promotional activities. Reporting & Data ...

Finix

Business Operations Analyst

San Francisco, CA · On-site

$100K - $160K/yr

Experience with ACH workflows, chargeback mechanics, or reserve management * SQL proficiency Finix ... Business Operations Analyst Level: IC3 Location: San Francisco Base Salary Range: $100,000/yr to ...

Finix

Business Operations Analyst

San Francisco, CA · On-site

$100K - $160K/yr

Experience with ACH workflows, chargeback mechanics, or reserve management * SQL proficiency ... Business Operations Analyst Level: IC3 Location: San Francisco Base Salary Range: $100,000/yr to ...

Hyundai Capital

FinOps Analyst

Irvine, CA · On-site

$100K - $155K/yr

... chargeback/showback across cloud and SaaS services. • Identify process improvements to enhance ... analyzing usage trends supporting migration waves, modernization initiatives, and steady state ...

Hyundai Capital America

FinOps Analyst

Irvine, CA · On-site

... chargeback/showback across cloud and SaaS services. • Identify process improvements to enhance ... analyzing usage trends supporting migration waves, modernization initiatives, and steady state ...

Finix

Business Operations Analyst

San Francisco, CA · On-site +1

$100K - $160K/yr

Experience with ACH workflows, chargeback mechanics, or reserve management * SQL proficiency ... Business Operations Analyst Level: IC3 Location: San Francisco Base Salary Range: $100,000/yr to ...

Adobe, Inc.

Lead Financial Analyst

San Jose, CA · On-site

$128K - $243K/yr

The Opportunity Join Adobe's world-class FP&A organization as a Lead Financial Analyst, partnering ... Evaluate and recommend efficient cost allocation models (e.g., centralization vs. chargeback) to ...

Adobe

Lead Financial Analyst

San Jose, CA · On-site

$128K - $243K/yr

The Opportunity Join Adobe's world-class FP&A organization as a Lead Financial Analyst, partnering ... Evaluate and recommend efficient cost allocation models (e.g., centralization vs. chargeback) to ...

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All JobsChargeback Analyst JobsChargeback Analyst Jobs in California

Chargeback Analyst information

See California salary details

$17

$28

$40

How much do chargeback analyst jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for chargeback analyst in California is $28.66, according to ZipRecruiter salary data. Most workers in this role earn between $23.03 and $33.94 per hour, depending on experience, location, and employer.

What is a chargeback analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What is a chargeback analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a chargeback analyst?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

What are some common challenges faced by chargeback analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
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Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in California as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $59,620 per year, or $28.7 per hour.

Payments Analyst

PlayStation Global

San Diego, CA • On-site

$110K - $165K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Payments Analyst
Location: San Diego, CA / Hybrid
The Global Payments team enables players to seamlessly purchase digital content, services, and hardware across PlayStation commerce experiences. As part of the broader Global Payments and Fraud Management organization, we partner cross-functionally to optimize approval rates, reduce fraud, and introduce new payment methods across global markets.
As a Payments Analyst reporting to the Global Payment Analytics & Operations Manager in San Diego, you will support the growth and performance of PlayStation's global Payments ecosystem. You will analyze transaction data, monitor key performance metrics, and find opportunities to improve payment performance and customer experience. Using tools like SQL, Tableau, and Snowflake, you will generate insights, build reporting solutions, and contribute to data-driven decision-making across the business.
This role is ideal for someone with strong analytical skills, attention to detail, and an interest in digital payments and e-commerce.
Responsibilities:
  • Monitor and analyze key payment performance metrics-including authorization rates, chargebacks, declines, and processing costs across providers, regions, and payment methods.
  • Query and analyze large datasets to identify trends, anomalies, and opportunities for optimization.
  • Build and maintain dashboards and reports to communicate performance insights to team members.
  • Support investigations into payment issues and contribute to performance improvement initiatives.
  • Deliver timely and accurate data insights for ad-hoc analyses and business requests.
  • Communicate findings in a clear, actionable manner to Payments team members and cross-functional partners (e.g., Product, Fraud, Finance).
  • Use SQL, Excel, and Tableau for data analysis and reporting; knowledge of Python, R, or other analytical software is an advantage.

Requirements:
  • Strong analytical abilities with the capacity to interpret complex datasets.
  • Solid understanding of SQL (Snowflake experience preferred).
  • Experience working with structured and unstructured data.
  • Ability to translate data into clear, actionable insights and visualizations.
  • Hands-on experience building dashboards and visualizations in Tableau.
  • Proficiency in Excel for data analysis and confident in preparing presentations in PowerPoint to share results.
  • Strong verbal and written communication skills, with the ability to present data findings to both technical and non-technical audiences.
  • Proven ability to collaborate effectively across cross-functional teams.
  • Committed to using data to improve decision-making across teams.
  • Organized and diligent, with the ability to manage tasks independently and follow through on deadlines.
  • 5+ years of experience in analytics, preferably payments, FinTech, or digital commerce.

Preferred:
  • Familiarity with the card-not-present (CNP) payments ecosystem, including subscription billing, alternative payment methods, credit card networks, and 3DS.
  • Understanding of card network rules (such as Visa, MasterCard) and a broad knowledge of worldwide payments and settlement procedures.
  • Experience working in e-commerce or other high-volume transaction environments.
  • Exposure to global payment markets and interest in understanding regional preferences, currencies, and cross-border payments.
  • Interest in or experience in gaming.

#LI-SV1
At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
The estimated base pay range for this role is listed below.
$110,500-$165,700 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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