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Call Center Operations Manager Jobs in Wisconsin

Alta Resources

Call Center Representative

Neenah, WI

$16.50 - $20.50/hr

Alta Resources is looking for full-time and part-time call center representatives to provide ... Strong organization and time management skills. Education & Experience: * High school diploma or ...

MDS Communications

Call Center Associate

Oshkosh, WI · On-site

$15 - $16/hr

Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Associate

Oshkosh, WI · On-site

$15 - $16/hr

Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Agent

Oshkosh, WI

$15 - $16/hr

Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Agent

Oshkosh, WI · On-site

$15 - $16/hr

Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Equiniti

$19/hr

Management Level I This role requires being bilingual in Mandarin Chinese/English This is a ... Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various ...

MDS Communications

Call Center Sales Agent

Oshkosh, WI · On-site

$15 - $16/hr

Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Sales Agent

Oshkosh, WI

$15 - $16/hr

Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Alta Resources is looking for full-time and part-time Customer Center Representatives to provide ... Strong organization and time management skills. Education & Experience * High school diploma or ...

MDS Communications

Call Center Sales Rep

Oshkosh, WI

$15 - $16/hr

Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

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Call Center Operations Manager information

See Wisconsin salary details

$31.8K

$74.4K

$136.8K

How much do call center operations manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for call center operations manager in Wisconsin is $74,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $91,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Call Center Operations Managers, and how can they be addressed?

Call Center Operations Managers often face challenges such as high employee turnover, maintaining consistent service quality, and adapting to fluctuating call volumes. To address these, it's important to focus on robust training programs, establish clear performance metrics, and foster a positive team culture. Leveraging technology for real-time monitoring and workforce management can also help streamline operations and improve both agent and customer satisfaction. Proactive communication with team members and continuous process improvement are key strategies for success in this role.

What is the highest salary in a call center?

The highest salaries for a Call Center Operations Manager can reach up to $100,000 or more annually, depending on experience, location, and company size. Senior managers with extensive experience and specialized skills in operations, leadership, and technology may earn higher compensation, often supplemented with bonuses and benefits.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level executive roles, specialized medical professionals, certain consulting positions, and some sales or trading roles in finance. These jobs often require advanced skills, extensive experience, and sometimes certifications, and may involve long hours or high-pressure environments.

What is the difference between Call Center Operations Manager vs Call Center Supervisor?

AspectCall Center Operations ManagerCall Center Supervisor
ResponsibilitiesOversees overall call center operations, strategic planning, and team managementManages daily team activities, monitors performance, and handles escalations
Required CredentialsBachelor's degree, experience in call center management, leadership skillsHigh school diploma or equivalent, experience in customer service, team supervision
Work EnvironmentOffice-based, strategic meetings, cross-department collaborationOffice or call center floor, direct team supervision
Industry UsageCommon in large call centers, BPOs, and corporate customer serviceFound in smaller call centers, retail, and service industries

The Call Center Operations Manager focuses on strategic oversight and overall performance, while the Call Center Supervisor handles daily team management and immediate customer service issues. Both roles are essential but differ in scope and responsibilities.

What does a call center operations manager do?

A call center operations manager oversees daily operations of a call center, including managing staff, ensuring customer service quality, implementing policies, and meeting performance targets. They often analyze data, coordinate training, and use tools like workforce management software to optimize efficiency.

What's the highest paying call center job?

The highest paying call center jobs are typically senior management roles such as Call Center Director or Operations Director, which can earn six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple call centers or large teams.

What are the key skills and qualifications needed to thrive as a Call Center Operations Manager, and why are they important?

To thrive as a Call Center Operations Manager, you need strong leadership, analytical, and process optimization skills, often backed by a degree in business or management and relevant call center experience. Familiarity with workforce management software, CRM systems, and quality assurance tools is typically required. Exceptional communication, conflict resolution, and motivational abilities help drive team performance and maintain staff engagement. These qualities are essential for ensuring operational efficiency, high customer satisfaction, and the achievement of organizational targets.
What are the most commonly searched types of Call Center Operations jobs in Wisconsin? The most popular types of Call Center Operations jobs in Wisconsin are:
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What cities in Wisconsin are hiring for Call Center Operations Manager jobs? Cities in Wisconsin with the most Call Center Operations Manager job openings:
What are popular job titles related to Call Center Operations Manager jobs in WI? For Call Center Operations Manager jobs in WI, the most frequently searched job titles are:
Call Center Operations Manager jobs near you
Infographic showing various Call Center Operations Manager job openings in Wisconsin as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $74,377 per year, or $35.8 per hour.
Call Center- Rehasher

Call Center- Rehasher

EMPIRE HOME REMODELING INC

Milwaukee, WI • On-site

$16/hr

Full-time

Posted 20 days ago

Job description

Turn “no” into “not yet.”

We’re looking for a persistent, positive, and people-savvy Call Center Rehash Specialist to reconnect with leads who didn’t convert the first time around. Your mission? Re-engage, rebuild interest, and help close the deal with confidence and professionalism.

What You’ll Do:

Reach out to previously contacted or inactive leads to reintroduce our services

Handle objections with confidence and turn hesitation into opportunity

Update customer records and track interactions in our system

Follow up consistently to keep prospects engaged

Work closely with the sales team to improve conversion strategies

What You Bring:

Strong communication and persuasion skills

Confidence on the phone and the ability to think on your feet

Previous call center, sales, or customer service experience (a plus, not required)

Resilience—you don’t get discouraged by rejection

Basic computer skills and comfort working with CRM systems

Why You’ll Love It Here:

Competitive base pay + commission opportunities

Supportive team environment with ongoing training

Clear growth paths into sales or leadership roles

Performance bonuses and incentives

A fast-paced role where your effort directly impacts your earnings

Ready to give leads a second chance?

Apply today!

Apply