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Call Center Operations Manager Jobs Near Me

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

Proficiency with call center software and CRM systems. Additional information: * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and ...

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Call Center Agent

Columbus, OH · On-site

$50K - $54K/yr

Leadership and management skill development. * Ongoing learning and professional development ... Opportunity to strengthen communication, problem-solving, and operational skills. * Meaningful role ...

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Call Center Operations Manager information

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$31.5K

$73.7K

$135.5K

How much do call center operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for call center operations manager in the United States is $73,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $91,000.00 per year, depending on experience, location, and employer.

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Who are the top companies hiring for Call Center Operations Manager jobs?

The top 10 employers for Call Center Operations Manager jobs are:

A map of the United States highlighting the number of Call Center Operations Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Call Center Operations Manager job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Call Center Representative

Entertainment Travel Associates

Columbus, OH • On-site

$47K - $51K/yr

Other

Posted 7 days ago


Job description

Call Center Representative

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description

We are seeking a professional and customer-focused Call Center Representative to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping others, solving problems, and building positive customer relationships in a fast-paced, team-oriented environment.

Responsibilities

  • Respond to customer inquiries regarding products and services.
  • Provide accurate information and professional assistance.
  • Resolve customer concerns in a timely and courteous manner.
  • Maintain accurate records of customer interactions.
  • Identify customer needs and recommend appropriate solutions.
  • Follow company customer service standards and procedures.
  • Support customer satisfaction and retention initiatives.
  • Collaborate with team members to achieve service goals.
  • Maintain professionalism during all customer interactions.
  • Participate in ongoing training and professional development.

Benefits

  • Paid training
  • Career advancement opportunities
  • Professional development programs
  • Supportive and collaborative work environment
  • Performance-based growth opportunities
  • Employee recognition programs
  • Ongoing mentorship and coaching
Qualifications
  • High school diploma or equivalent required.
  • Strong verbal communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Positive attitude and professional demeanor.
  • Strong organizational and multitasking skills.
  • Ability to work effectively in a team-oriented environment.
  • Reliable, adaptable, and detail-oriented.
  • Previous experience in customer service, retail, hospitality, or a customer-facing role is a plus but not required.
Additional Information
  • Competitive Salary: $47,000 – $51,000 annually.
  • Opportunities for professional growth and career advancement.
  • Comprehensive training and ongoing development.
  • Supportive, collaborative, and inclusive work environment.
  • Performance recognition and advancement opportunities.
  • Develop valuable skills in business development, client relations, communication, negotiation, and leadership.
  • Full-Time Position.