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Call Center Operations Manager Jobs Near Me

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Data Center Operations Manager

New Albany, OH · On-site

Solid understanding of service management principles, ITIL, or equivalent frameworks. DESIRABLE CRITERIA: * Experience with Data Center operations, cloud computing, and large-scale infrastructure ...

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Data Center Operations Manager

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$161K/yr

Data Center Operations Manager Driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Minimum qualifications:

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Call Center Agent

Columbus, OH · On-site

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How much do call center operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for call center operations manager in the United States is $73,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $91,000.00 per year, depending on experience, location, and employer.
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Call Center Operations Manager jobs near you
A map of the United States highlighting the number of Call Center Operations Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Call Center Operations Manager job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Center Operations Manager I

Center Operations Manager I

Octapharma Plasma

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Octapharma Plasma rating

6.3

Company rating: 6.3 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

667th of 884 rated healthcare providers

Job description

How to Maximize
your opportunity to do rewarding work,
your future leadership potential,
and your career growth?
Join an industry leader.
[Become one, too!]
Want to be a part of something exciting? At Octapharma Plasma you can channel your passion for helping others into a medical career that is fast-paced and personally and professionally rewarding.
We own and operate plasma collection centers throughout the United States. Our services are critical to the development of life-saving patient therapies utilized by thousands of patients all over the world. Octapharma Plasma is a subsidiary of one of the world's largest plasma products manufacturers, Octapharma AG, a Switzerland-based company that has been committed to patient care and medical innovation for over 30 years. Octapharma employs over 5,000 people and has biopharmaceutical experience in 70 countries worldwide.
Center Operations Manager I
This Is What You'll Do:
  • Responsible for providing feedback for comprehensive employee performance evaluations, performance improvement plans, individual development plans and corrective actions as applicable.
  • Collaborates on employment decisions to include hiring, promotions, demotions, and terminations that strategically align with both employee and business needs.
  • Nurtures robust and positive culture within the donor center, exemplifying core values.
  • Assists in employee relations investigations.
  • Exercises the role of a Designated Trainer with a focus on conducting thorough on-the-job and certification training for both new and existing employees, diligently ensuring alignment with regulatory requirements and standards. Required to assess learners' progress, and to adapt your teaching methods to meet their learning needs.
  • Oversees the performance of preventive maintenance of donor center equipment to ensure that the equipment is well-maintained and in good working order.
  • Identify opportunities for process optimization and contribute to the development of best practices.
  • Regularly conducts thorough area walkthroughs, demonstrating a consistent and visible presence in production zones.
  • Facilitates optimal productivity in production areas by providing necessary assistance as required.
  • Collaborates and supports marketing and advertising initiatives, collaborating with relevant corporate departments to pinpoint and implement essential enhancements.
  • Assists with schedule and payroll records to optimize the efficient allocation of employee hours.
  • Performs other related duties as assigned.

This Is Who You Are:
  • A natural leader who displays strong character and integrity
  • People person extending to a diverse group of individuals and demographics
  • Outgoing, personable, energetic, and enthusiastic
  • Excited to teach, learn, and advance with a growing organization
  • Self-motivated and willing to assume the initiative
  • Attentive, Organized, Multi-tasking, Problem solver
  • Profession appearance and demeanor
  • Strong communication, organizational, planning skills.
  • Excellent written, verbal, and interpersonal communication skills.
  • Demonstrated proficiency with Microsoft Office.

This Is What It Takes:
  • Trained in all production areas.
  • High School Diploma, or equivalent (GED) with 12 months applicable experience
  • Up to 1 year of operations and/or process management/supervisory experience preferred.
  • Up to 1 year of people management preferred including recruiting, training, etc.
  • Ability to function effectively in a fast-paced environment with frequent interruptions required.
  • Experience working in a highly regulated industry preferred.
  • Effective communication and organizational skills required.
  • Ability to work daytime and evening hours, weekends, holidays, extended shifts and periodically after hours.

Do Satisfying Work. Earn Real Rewards and Benefits.
We're widely known and respected for our benefits and for leadership that is supportive and hands-on.
  • Formal training
  • Outstanding plans for medical, dental, and vision insurance
  • Health savings account (HSA)
  • Tuition Reimbursement
  • Employee assistance program (EAP)
  • Wellness program
  • 401 (k) retirement plan
  • Paid time off
  • Company-paid holidays
  • Personal time

More About Octapharma Plasma, Inc.
With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.
Interested? Learn more online and apply now at:
octapharmaplasma.com
INNER SATISFACTION.
OUTSTANDING IMPACT.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Octapharma Plasma employees say

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About Octapharma Plasma

Sourced by ZipRecruiter

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

2008

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