This company is looking for someone to lead all call center operations while developing their ... Experience with data management and data analysis
This company is looking for someone to lead all call center operations while developing their ... Experience with data management and data analysis
Call Center Manager - B2C
Raleigh, NC · On-site
This company is looking for someone to lead all call center operations while developing their ... Experience with data management and data analysis
Call Center Manager - B2C
Raleigh, NC · On-site
This company is looking for someone to lead all call center operations while developing their ... Experience with data management and data analysis
The ideal candidate will bring at least five years of experience managing an entire call center operation and will demonstrate strong operational discipline, people leadership, and data-driven ...
The ideal candidate will bring at least five years of experience managing an entire call center operation and will demonstrate strong operational discipline, people leadership, and data-driven ...
The ideal candidate will bring at least five years of experience managing an entire call center operation and will demonstrate strong operational discipline, people leadership, and data-driven ...
The ideal candidate will bring at least five years of experience managing an entire call center operation and will demonstrate strong operational discipline, people leadership, and data-driven ...
Center Operations Manager II
Durham, NC · On-site
Center Operations Manager II This Is What You'll Do: * Maintains a thorough understanding of and ensures total operation is compliant with state and federal regulations (e.g., FDA approved Standard ...
Center Operations Manager II
Durham, NC · On-site
Center Operations Manager II This Is What You'll Do: * Maintains a thorough understanding of and ensures total operation is compliant with state and federal regulations (e.g., FDA approved Standard ...
Call Center Manager - North Carolina
Raleigh, NC · On-site +1
This role provides strategic and operational oversight for all program-related activities, ensuring ... The Call Center Manager leads a team of supervisors, team leads, and support staff while fostering ...
Call Center Manager - North Carolina
Raleigh, NC · On-site +1
This role provides strategic and operational oversight for all program-related activities, ensuring ... The Call Center Manager leads a team of supervisors, team leads, and support staff while fostering ...
Center Operations Manager II This Is What You'll Do: * Maintains a thorough understanding of and ensures total operation is compliant with state and federal regulations (e.g., FDA approved Standard ...
Center Operations Manager II This Is What You'll Do: * Maintains a thorough understanding of and ensures total operation is compliant with state and federal regulations (e.g., FDA approved Standard ...
This role provides strategic and operational oversight for all program-related activities, ensuring ... The Call Center Manager leads a team of supervisors, team leads, and support staff while fostering ...
This role provides strategic and operational oversight for all program-related activities, ensuring ... The Call Center Manager leads a team of supervisors, team leads, and support staff while fostering ...
Operations Manager - Finance
$80K - $97K/yr
Are you ready to lead the financial strategy behind a high-performing call center operation? We're looking for a dynamic Finance Operations Manager in Morrisville, NC, who will drive budgeting ...
Operations Manager - Finance
$80K - $97K/yr
Are you ready to lead the financial strategy behind a high-performing call center operation? We're looking for a dynamic Finance Operations Manager in Morrisville, NC, who will drive budgeting ...
Call Center Representative (Research).
Cary, NC · On-site
$14 - $17.50/hr
Call center operations OR * Clinical research support * Strong data entry accuracy and attention to ... Ability to manage call volume and meet productivity expectations Bilingual (Spanish/English ...
Quick apply
Call Center Representative (Research).
Cary, NC · On-site
$14 - $17.50/hr
Call center operations OR * Clinical research support * Strong data entry accuracy and attention to ... Ability to manage call volume and meet productivity expectations Bilingual (Spanish/English ...
Call Center Representative (Research).
Cary, NC · On-site
$16.25 - $20.50/hr
Call center operations OR Clinical research support * Strong data entry accuracy and attention to ... Ability to manage call volume and meet productivity expectations Bilingual (Spanish/English ...
Call Center Representative (Research).
Cary, NC · On-site
$16.25 - $20.50/hr
Call center operations OR Clinical research support * Strong data entry accuracy and attention to ... Ability to manage call volume and meet productivity expectations Bilingual (Spanish/English ...
Call Center Representative (Research).
Cary, NC · On-site
$14.75 - $18.50/hr
Call center operations OR * Clinical research support * Strong data entry accuracy and attention to ... Ability to manage call volume and meet productivity expectations Bilingual (Spanish/English ...
Call Center Representative (Research).
Cary, NC · On-site
$14.75 - $18.50/hr
Call center operations OR * Clinical research support * Strong data entry accuracy and attention to ... Ability to manage call volume and meet productivity expectations Bilingual (Spanish/English ...
Posting Information Posting Number PG194462EP Internal Recruitment No Working Title Bezos Center Operations & Partnerships Manager Anticipated Hiring Range Commensurate with education and experience ...
Posting Information Posting Number PG194462EP Internal Recruitment No Working Title Bezos Center Operations & Partnerships Manager Anticipated Hiring Range Commensurate with education and experience ...
Contact Center Operations and Transformation Functional Manager Our Deloitte Sales & Service team ... strategy, call drivers, workforce management, agent experience, service levels, technology ...
Contact Center Operations and Transformation Functional Manager Our Deloitte Sales & Service team ... strategy, call drivers, workforce management, agent experience, service levels, technology ...
Call Center Representative
Cary, NC · On-site
$20.40/hr
The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer ...
Quick apply
Call Center Representative
Cary, NC · On-site
$20.40/hr
The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer ...
Call Center representative
Cary, NC · On-site
$20/hr
The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer ...
Quick apply
Call Center representative
Cary, NC · On-site
$20/hr
The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer ...
Call Center Technology Administrator
Durham, NC · On-site
$15.50 - $19.25/hr
... operations. This role owns the Dialpad Contact Center platform endtoend, including telephony ... User & Access Management * Provision users, manage licenses, roles, and permissions. * Enforce ...
Call Center Technology Administrator
Durham, NC · On-site
$15.50 - $19.25/hr
... operations. This role owns the Dialpad Contact Center platform endtoend, including telephony ... User & Access Management * Provision users, manage licenses, roles, and permissions. * Enforce ...
Call Center Agent
Raleigh, NC · On-site
$14.50 - $19.25/hr
Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service ... center hours of operation. * Performs clerical or administrative duties as assigned. Basic ...
Call Center Agent
Raleigh, NC · On-site
$14.50 - $19.25/hr
Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service ... center hours of operation. * Performs clerical or administrative duties as assigned. Basic ...
Call Center Technology Administrator
Durham, NC · On-site
$15.50 - $19.25/hr
... operations. This role owns the Dialpad Contact Center platform end-to-end, including telephony ... User & Access Management * Provision users, manage licenses, roles, and permissions. * Enforce role ...
Call Center Technology Administrator
Durham, NC · On-site
$15.50 - $19.25/hr
... operations. This role owns the Dialpad Contact Center platform end-to-end, including telephony ... User & Access Management * Provision users, manage licenses, roles, and permissions. * Enforce role ...
Call Center Representative
Raleigh, NC · On-site
$18 - $20/hr
Call Center Representative (CSR) Are you passionate about helping customers and solving problems ... Experience with CRM systems and customer service tools * Ability to adapt to different customer ...
Call Center Representative
Raleigh, NC · On-site
$18 - $20/hr
Call Center Representative (CSR) Are you passionate about helping customers and solving problems ... Experience with CRM systems and customer service tools * Ability to adapt to different customer ...
Call Center Operations Manager information
See Raleigh, NC salary details
$30.6K - $39.8K
4% of jobs
$39.8K - $49K
13% of jobs
$51.3K is the 25th percentile. Wages below this are outliers.
$49K - $58.2K
32% of jobs
The median wage is $58.7K / yr.
$58.2K - $67.4K
18% of jobs
$67.4K - $76.6K
6% of jobs
$80K is the 75th percentile. Wages above this are outliers.
$76.6K - $85.8K
4% of jobs
$85.8K - $95K
4% of jobs
$95K - $104.1K
3% of jobs
$104.1K - $113.3K
6% of jobs
$113.3K - $122.5K
7% of jobs
$122.5K - $131.7K
1% of jobs
$30.6K
$71.6K
$131.7K
How much do call center operations manager jobs pay per year?
What are some common challenges faced by call center operations managers, and how can they be addressed?
What is the difference between Call Center Operations Manager vs Call Center Supervisor?
| Aspect | Call Center Operations Manager | Call Center Supervisor |
|---|---|---|
| Responsibilities | Oversees overall call center operations, strategic planning, and team management | Manages daily team activities, monitors performance, and handles escalations |
| Required Credentials | Bachelor's degree, experience in call center management, leadership skills | High school diploma or equivalent, experience in customer service, team supervision |
| Work Environment | Office-based, strategic meetings, cross-department collaboration | Office or call center floor, direct team supervision |
| Industry Usage | Common in large call centers, BPOs, and corporate customer service | Found in smaller call centers, retail, and service industries |
The Call Center Operations Manager focuses on strategic oversight and overall performance, while the Call Center Supervisor handles daily team management and immediate customer service issues. Both roles are essential but differ in scope and responsibilities.
What does a call center operations manager do?
What are the key skills and qualifications needed to thrive as a call center operations manager?
What are the most commonly searched types of Call Center Operations jobs in Raleigh, NC?
The most popular types of Call Center Operations jobs in Raleigh, NC are:
What are popular job titles related to Call Center Operations Manager jobs in Raleigh, NC?
For Call Center Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
- Apple Call Center
- Work From Home Cvs Pharmacy Call Center
- Overnight Remote Call Center Supervisor
- Work From Home Catalog Call Center
- Vp Call Center Operations
- Work From Home Call Center Representative
- Entry Level Veterans Affairs Call Center
- Remote Air Talk Wireless
- Senior Vietnamese Call Center
- Christian Call Center
What job categories do people searching Call Center Operations Manager jobs in Raleigh, NC look for?
The top searched job categories for Call Center Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Call Center Operations Manager jobs?
Cities near Raleigh, NC with the most Call Center Operations Manager job openings:

Full-time
Retirement, PTO
Re-posted 8 days ago
Job description
Company Overview:
- This is a 5+ year old, growing exterior remodeling company serving homeowners throughout North Carolina
- This company is looking for someone to lead all call center operations while developing their people and building scalable systems for long-term growth
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What is Being Offered:
- Competitive base + bonus potential
- 401K with match & PTO
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What The Position is About:
- Lead and motivate the call center team
- Oversee day-to-day operations, ensuring the team meets or exceeds KPIs
- Develop and implement call center strategies to optimize efficiency, productivity, and sales
- Recruit, hire, and train call center personnel
- Make rehash calls weekly
- Provide ongoing coaching, mentoring, and performance feedback to the team
- Monitor and analyze call center metrics and reports to identify trends, address performance gaps, and implement process improvements
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The Right Candidate Will Have:
- 2-5+ years of call center or inside sales leadership experience within the home improvement industry
- Proven ability to coach, mentor, and develop employees
- Experience implementing and training call center processes and systems
- Experience with data management and data analysis
About BRIX Recruiting Partners
Sourced by ZipRecruiter
Our mission is simple: to help our clients build the most successful sales and management team by providing top talent at a reasonable price. Through a combination of traditional direct recruiting methods and the latest online employment marketing techniques our recruitment agency provides better candidates, better hires, and better retention. Each of our team members in our recruitment agency understands the effort and diligence required to recruit top-level talent at the national level. Our expertise spans inside and outside sales and management without limitation to specific industries. While our backgrounds vary, we all come to this work with a dedication to great customer service, top-talent results, and a focus on improving each customer’s bottom line.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Chaska, MN, US
Year founded
2011