Call Center Representative
$11.50 - $14.25/hr
... hospital personnel and staff physicians; ability to maintain patient confidentiality.
Call Center Representative
$11.50 - $14.25/hr
... hospital personnel and staff physicians; ability to maintain patient confidentiality.
Call Center Representative
Creedmoor, NC · On-site
$11.50 - $14.25/hr
... hospital personnel and staff physicians; ability to maintain patient confidentiality.
Call Center Representative
Creedmoor, NC · On-site
$11.50 - $14.25/hr
... hospital personnel and staff physicians; ability to maintain patient confidentiality.
Call Center Representative
Creedmoor, NC · On-site
$11.50 - $14.25/hr
... hospital personnel and staff physicians; ability to maintain patient confidentiality.
Call Center Representative
Creedmoor, NC · On-site
$11.50 - $14.25/hr
... hospital personnel and staff physicians; ability to maintain patient confidentiality.
Intake RN - Call Center
Garner, NC · On-site
JR126536Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina**About ... patient or hospital. Screens and assesses admissions to evaluate clinical and medical ...
Intake RN - Call Center
Garner, NC · On-site
JR126536Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina**About ... patient or hospital. Screens and assesses admissions to evaluate clinical and medical ...
Intake RN - Call Center
Garner, NC · On-site
Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North CarolinaAbout the Job ... patient or hospital. Screens and assesses admissions to evaluate clinical and medical ...
Intake RN - Call Center
Garner, NC · On-site
Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North CarolinaAbout the Job ... patient or hospital. Screens and assesses admissions to evaluate clinical and medical ...
Intake RN - Call Center
Raleigh, NC · On-site
Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... patient or hospital. Screens and assesses admissions to evaluate clinical and medical ...
Intake RN - Call Center
Raleigh, NC · On-site
Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... patient or hospital. Screens and assesses admissions to evaluate clinical and medical ...
Intake RN - Call Center
Garner, NC · On-site
Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... patient or hospital. Screens and assesses admissions to evaluate clinical and medical ...
Intake RN - Call Center
Garner, NC · On-site
Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... patient or hospital. Screens and assesses admissions to evaluate clinical and medical ...
Intake RN - Call Center
Garner, NC · On-site
Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... patient or hospital. Screens and assesses admissions to evaluate clinical and medical ...
Intake RN - Call Center
Garner, NC · On-site
Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... patient or hospital. Screens and assesses admissions to evaluate clinical and medical ...
Intake RN - Call Center
Garner, NC · On-site
Intake RN - Call Center Raleigh Oaks Behavioral Health | Garner, North Carolina Schedule: 10am-8pm ... patient or hospital. Screens and assesses admissions to evaluate clinical and medical ...
Intake RN - Call Center
Garner, NC · On-site
Intake RN - Call Center Raleigh Oaks Behavioral Health | Garner, North Carolina Schedule: 10am-8pm ... patient or hospital. Screens and assesses admissions to evaluate clinical and medical ...
North Carolina GI - Proceduralist; NO CALL w/ ASC & Ownership
Raleigh, NC · On-site
$388K/yr
... Center (ASC). Practice Highlights: * State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: * Earning potential ...
North Carolina GI - Proceduralist; NO CALL w/ ASC & Ownership
Raleigh, NC · On-site
$388K/yr
... Center (ASC). Practice Highlights: * State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: * Earning potential ...
... Center (ASC). Practice Highlights: State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: Earning potential ...
... Center (ASC). Practice Highlights: State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: Earning potential ...
Revenue Cycle Representative Senior - Customer Service Call Center
Chapel Hill, NC · On-site
$19.98 - $28.54/hr
Three (3) years of experience in Hospital or Physician Insurance related activities (Authorization, Billing, Follow-Up, Call-Center, or Collections). Knowledge/Skills/and Abilities Requirements:
Revenue Cycle Representative Senior - Customer Service Call Center
Chapel Hill, NC · On-site
$19.98 - $28.54/hr
Three (3) years of experience in Hospital or Physician Insurance related activities (Authorization, Billing, Follow-Up, Call-Center, or Collections). Knowledge/Skills/and Abilities Requirements:
Revenue Cycle Representative Senior - Customer Service Call Center
Chapel Hill, NC · On-site
$19.98 - $28.54/hr
Professional Experience Requirements: • Three (3) years of experience in Hospital or Physician Insurance related activities (Authorization, Billing, Follow-Up, Call-Center, or Collections)
Revenue Cycle Representative Senior - Customer Service Call Center
Chapel Hill, NC · On-site
$19.98 - $28.54/hr
Professional Experience Requirements: • Three (3) years of experience in Hospital or Physician Insurance related activities (Authorization, Billing, Follow-Up, Call-Center, or Collections)
... appeals and call center responsibilities * Previous experience in a physician's office, group practice, clinic or hospital based practices. General knowledge of medical terminology, medical ...
... appeals and call center responsibilities * Previous experience in a physician's office, group practice, clinic or hospital based practices. General knowledge of medical terminology, medical ...
... appeals and call center responsibilities * Previous experience in a physician's office, group practice, clinic or hospital based practices. General knowledge of medical terminology, medical ...
Quick apply
... appeals and call center responsibilities * Previous experience in a physician's office, group practice, clinic or hospital based practices. General knowledge of medical terminology, medical ...
... appeals and call center responsibilities * Previous experience in a physician's office, group practice, clinic or hospital based practices. General knowledge of medical terminology, medical ...
... appeals and call center responsibilities * Previous experience in a physician's office, group practice, clinic or hospital based practices. General knowledge of medical terminology, medical ...
... appeals and call center responsibilities * Previous experience in a physician's office, group practice, clinic or hospital based practices. General knowledge of medical terminology, medical ...
... appeals and call center responsibilities * Previous experience in a physician's office, group practice, clinic or hospital based practices. General knowledge of medical terminology, medical ...
Seeking a Family Medicine physician to join a Federally Qualified Health Center (FQHC) with ... No hospital call * Patient load is 25 patients per 8-hour day for MD/DO, 20 for NP/PA. * EMR is ...
Seeking a Family Medicine physician to join a Federally Qualified Health Center (FQHC) with ... No hospital call * Patient load is 25 patients per 8-hour day for MD/DO, 20 for NP/PA. * EMR is ...
Gastroenterology job in Raleigh NC
Raleigh, NC · On-site
$388K/yr
... Center (ASC). Practice Highlights: * State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: * Earning potential ...
Gastroenterology job in Raleigh NC
Raleigh, NC · On-site
$388K/yr
... Center (ASC). Practice Highlights: * State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: * Earning potential ...
... Center (ASC). Practice Highlights: * State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: * Earning potential ...
... Center (ASC). Practice Highlights: * State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: * Earning potential ...
Hospital Call Center information
See Raleigh, NC salary details
$10.51 - $11.77
1% of jobs
$11.77 - $13.02
4% of jobs
$13.02 - $14.27
9% of jobs
$15.35 is the 25th percentile. Wages below this are outliers.
$14.27 - $15.53
13% of jobs
$15.53 - $16.78
22% of jobs
The median wage is $16.88 / hr.
$16.78 - $18.03
22% of jobs
$18.49 is the 75th percentile. Wages above this are outliers.
$18.03 - $19.29
14% of jobs
$19.29 - $20.54
8% of jobs
$20.54 - $21.79
4% of jobs
$21.79 - $23.05
3% of jobs
$23.05 - $24.30
1% of jobs
$10
$17
$24
How much do hospital call center jobs pay per hour?
As of Sep 14, 2026, the average hourly pay for hospital call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.
What is a hospital call center?
Hospital call centers are centralized communication hubs within healthcare facilities that handle incoming and outgoing calls to support patients, medical staff, and administrative operations. Their responsibilities typically include scheduling appointments, providing information about hospital services, handling patient inquiries, and sometimes assisting with emergency communications. These centers help streamline communication, improve patient experience, and ensure that information flows efficiently between patients and hospital departments.
What are the key skills and qualifications needed to thrive as a hospital call center representative?
To thrive as a Hospital Call Center Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with hospital information systems, multi-line phone systems, and scheduling software is typically required. Empathy, patience, and the ability to remain calm under pressure are critical soft skills for managing distressed callers and facilitating clear information exchange. These abilities ensure accurate support for patients and staff, efficient call resolution, and a positive experience for all stakeholders.
What are some common challenges faced by hospital call center representatives and how can I prepare for them?
Hospital Call Center representatives frequently handle high call volumes, urgent requests, and emotionally charged situations, which can be stressful. To succeed, it's important to develop strong communication skills, the ability to remain calm under pressure, and familiarity with hospital procedures and medical terminology. You may also need to quickly triage calls and coordinate with various hospital departments, so being organized and adaptable is key. Practicing empathy and active listening will help you provide excellent service to patients and their families.
What is the difference between Hospital Call Center vs Medical Office Receptionist?
| Aspect | Hospital Call Center | Medical Office Receptionist |
|---|---|---|
| Credentials | High school diploma; some roles may require healthcare certifications | High school diploma; healthcare certifications optional |
| Work Environment | Call centers within hospitals, handling inbound/outbound calls | Front desk of medical offices, interacting with patients face-to-face |
| Employer & Industry | Hospitals, healthcare networks | Private practices, clinics, outpatient facilities |
| Primary Duties | Answering calls, scheduling, patient inquiries | Greeting patients, scheduling appointments, administrative tasks |
The Hospital Call Center and Medical Office Receptionist roles both involve patient communication but differ mainly in work environment and daily tasks. The Hospital Call Center focuses on managing calls and coordinating care remotely, while the Medical Office Receptionist handles in-person patient interactions at a medical practice.
What are popular job titles related to Hospital Call Center jobs in Raleigh, NC?
For Hospital Call Center jobs in Raleigh, NC, the most frequently searched job titles are:
- Apple Call Center
- Work From Home Cvs Pharmacy Call Center
- Dental Call Center
- Call Center Supervisor
- Call Listener
- No Experience Call Center Travel Agent
- Entry Level Bilingual Call Center Representative
- Work From Home Restaurant Call Center
- Work From Home Call Center Pharmacist
- Seasonal Call Center Supervisor
What job categories do people searching Hospital Call Center jobs in Raleigh, NC look for?
The top searched job categories for Hospital Call Center jobs in Raleigh, NC are:
- Amazon Call Center
- Full Time Remote Call Center Manager
- Executive Call Center Manager
- Monday Through Friday Online Inbound Call Center
- Medical Call Center Supervisor
- Work From Home Spanish Speaking Call Center
- Part Time Remote French Speaking Call Center
- Work From Home Virtual Call Center
- Afternoon Background Friendly Call Center
- Night Shift Bilingual Call Center Agent
What cities near Raleigh, NC are hiring for Hospital Call Center jobs?
Cities near Raleigh, NC with the most Hospital Call Center job openings:
Call Center Representative
Creedmoor, NC
Granville Health System
$11.50 - $14.25/hr
Full-time
Posted 6 days ago
Granville Health System rating
8.6
Based on 5 frontline employees who took The Breakroom Quiz
Job description
Position Summary
Responsible for receiving all calls through the switchboard and transferring calls to proper destination. Appointment scheduling and answering incoming calls from healthcare providers and patients. Uses appropriate greeting for callers. Ensures that all calls are handled in a timely, courteous manner and that patient appointing is in keeping with all GHS and clinic policies. Reschedules patients as needed to accommodate clinic schedules and assist referral physicians and other healthcare providers with information and appropriate resources to address their needs in a timely manner. Supports clinical team to more efficiently assist patients with medical questions, using templates and protocols which are completed, and sent to clinical team for response.
Qualifications
High School graduate with typing and computer skills; knowledge of switchboard operations, ability to deal with multiple phone lines in calm and professional manner; ability to follow medical staff instructions; ability to stay calm in emergencies; good communication and organizational skills; ability to deal with the public in a professional manner and maintain good relationships with hospital personnel and staff physicians; ability to maintain patient confidentiality.
What Granville Health System employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom