Chapel Hill, NC · Remote
$19.12 - $27.17/hr
Two (2) years of experience in Hospital or Physician Insurance related activities or Call Center Customer Service experience. (Authorization, Billing, Follow-Up, Call-Center, or Collections)
Chapel Hill, NC · Remote
$19.12 - $27.17/hr
Two (2) years of experience in Hospital or Physician Insurance related activities or Call Center Customer Service experience. (Authorization, Billing, Follow-Up, Call-Center, or Collections)
Raleigh, NC · On-site
$388K/yr
... Center (ASC).Practice Highlights:Join an experienced solo physician supported by two Nurse ... No required hospital call (optional: 4-5 nights/month).Compensation & Growth:Earning potential ...
Raleigh, NC · On-site
$388K/yr
... Center (ASC).Practice Highlights:Join an experienced solo physician supported by two Nurse ... No required hospital call (optional: 4-5 nights/month).Compensation & Growth:Earning potential ...
... Center (ASC). Practice Highlights: State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: Earning potential ...
... Center (ASC). Practice Highlights: State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: Earning potential ...
Raleigh, NC · On-site
$388K/yr
... Center (ASC). Practice Highlights: * State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: * Earning potential ...
Raleigh, NC · On-site
$388K/yr
... Center (ASC). Practice Highlights: * State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: * Earning potential ...
Chapel Hill, NC · On-site +1
$19.12 - $27.17/hr
Professional Experience Requirements: • Two (2) years of experience in Hospital or Physician Insurance related activities or Call Center Customer Service experience. (Authorization, Billing ...
Chapel Hill, NC · On-site +1
$19.12 - $27.17/hr
Professional Experience Requirements: • Two (2) years of experience in Hospital or Physician Insurance related activities or Call Center Customer Service experience. (Authorization, Billing ...
... appeals and call center responsibilities * Previous experience in a physician's office, group practice, clinic or hospital based practices. General knowledge of medical terminology, medical ...
New
... appeals and call center responsibilities * Previous experience in a physician's office, group practice, clinic or hospital based practices. General knowledge of medical terminology, medical ...
New
... appeals and call center responsibilities * Previous experience in a physician's office, group practice, clinic or hospital based practices. General knowledge of medical terminology, medical ...
New
Quick apply
... appeals and call center responsibilities * Previous experience in a physician's office, group practice, clinic or hospital based practices. General knowledge of medical terminology, medical ...
New
... Center (ASC). Practice Highlights: * State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: * Earning potential ...
... Center (ASC). Practice Highlights: * State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: * Earning potential ...
$336.54 - $360.58/hr
... Center (ASC). Practice Highlights: * State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: * Earning potential ...
$336.54 - $360.58/hr
... Center (ASC). Practice Highlights: * State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: * Earning potential ...
... Center (ASC). Practice Highlights: * State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: * Earning potential ...
... Center (ASC). Practice Highlights: * State-of-the-art outpatient ASC with four procedure rooms ... No required hospital call (optional: 4-5 nights/month). Compensation & Growth: * Earning potential ...
Position Summary: The Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the accurate resources to facilitate the transport of goods and services.
Position Summary: The Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the accurate resources to facilitate the transport of goods and services.
Position Summary: The Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the accurate resources to facilitate the transport of goods and services.
Position Summary: The Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the accurate resources to facilitate the transport of goods and services.
... Center in Southeastern North Carolina. Primarily Day Shift Position Occasional Evening Shift ... otiniano@comphealth.com and call Sebastian at 954-837-2601. Please Reference JOB-3316972 Our ...
... Center in Southeastern North Carolina. Primarily Day Shift Position Occasional Evening Shift ... otiniano@comphealth.com and call Sebastian at 954-837-2601. Please Reference JOB-3316972 Our ...
Raleigh, NC · On-site
$16.75 - $23/hr
Responsible for maintaining departmental goals associated with the call center, to include the ... Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading ...
Raleigh, NC · On-site
$16.75 - $23/hr
Responsible for maintaining departmental goals associated with the call center, to include the ... Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading ...
Position Summary: The Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the accurate resources to facilitate the transport of goods and services.
Position Summary: The Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the accurate resources to facilitate the transport of goods and services.
Henderson, NC · On-site
$200 - $230/hr
... Center located in scenic northeastern North Carolina is seeking FM/IM/Med-Ped physicians to provide excellent quality patient-centered health care in an outpatient-only setting. No hospital call ...
Henderson, NC · On-site
$200 - $230/hr
... Center located in scenic northeastern North Carolina is seeking FM/IM/Med-Ped physicians to provide excellent quality patient-centered health care in an outpatient-only setting. No hospital call ...
Cary, NC · On-site
$127.50 - $168.25/hr
... care center in Cary, NC. Join a compassionate group who provide a team approach to patient care ... Looking for a physician who wants to work several hospital call shifts per week and focus their ...
Cary, NC · On-site
$127.50 - $168.25/hr
... care center in Cary, NC. Join a compassionate group who provide a team approach to patient care ... Looking for a physician who wants to work several hospital call shifts per week and focus their ...
Cary, NC · Remote
$58K - $65K/yr
Industry Experience: 2+ years of experience in a PBM, managed care, healthcare call center, or ... Critical Illness, Accident, Hospital * 401k with Employer Match * LegalShield * Identity Theft ...
Quick apply
Cary, NC · Remote
$58K - $65K/yr
Industry Experience: 2+ years of experience in a PBM, managed care, healthcare call center, or ... Critical Illness, Accident, Hospital * 401k with Employer Match * LegalShield * Identity Theft ...
... care center in Cary, NC. Join a compassionate group who provide a team approach to patient care ... Looking for a physician who wants to work several hospital call shifts per week and focus their ...
... care center in Cary, NC. Join a compassionate group who provide a team approach to patient care ... Looking for a physician who wants to work several hospital call shifts per week and focus their ...
Cary, NC · On-site
$127.50 - $168.25/hr
... care center in Cary, NC. Join a compassionate group who provide a team approach to patient care ... Looking for a physician who wants to work several hospital call shifts per week and focus their ...
Cary, NC · On-site
$127.50 - $168.25/hr
... care center in Cary, NC. Join a compassionate group who provide a team approach to patient care ... Looking for a physician who wants to work several hospital call shifts per week and focus their ...
$10.51 - $11.77
1% of jobs
$11.77 - $13.02
4% of jobs
$13.02 - $14.27
9% of jobs
$15.35 is the 25th percentile. Wages below this are outliers.
$14.27 - $15.53
13% of jobs
$15.53 - $16.78
22% of jobs
The median wage is $16.88 / hr.
$16.78 - $18.03
22% of jobs
$18.49 is the 75th percentile. Wages above this are outliers.
$18.03 - $19.29
14% of jobs
$19.29 - $20.54
8% of jobs
$20.54 - $21.79
4% of jobs
$21.79 - $23.05
3% of jobs
$23.05 - $24.30
1% of jobs
$10
$17
$24
| Aspect | Hospital Call Center | Medical Office Receptionist |
|---|---|---|
| Credentials | High school diploma; some roles may require healthcare certifications | High school diploma; healthcare certifications optional |
| Work Environment | Call centers within hospitals, handling inbound/outbound calls | Front desk of medical offices, interacting with patients face-to-face |
| Employer & Industry | Hospitals, healthcare networks | Private practices, clinics, outpatient facilities |
| Primary Duties | Answering calls, scheduling, patient inquiries | Greeting patients, scheduling appointments, administrative tasks |
The Hospital Call Center and Medical Office Receptionist roles both involve patient communication but differ mainly in work environment and daily tasks. The Hospital Call Center focuses on managing calls and coordinating care remotely, while the Medical Office Receptionist handles in-person patient interactions at a medical practice.
Chapel Hill, NC • Remote
$19.12 - $27.17/hr
Full-time
Posted 4 days ago
Description
Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
Summary:
Supports Centralized Estimate agent lines with incoming calls from patients. Responsible for performing a variety of pre-service tasks and customer service-related functions for patients and/or their representatives includes verifying patient information is current and accurate, creating/reviewing pre-service estimates, and collection of pre-payments. May include other duties as assigned based on business need.
Responsibilities:
1. Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy
2. Actively participates in departmental quality by making a personal effort to reduce individual errors, and making corrections
3. Review/Create Hospital and Physician estimates from the Epic Patient Estimator
4. Provide patient with pre-service benefit education, explain the estimate cost, and attempt to secure payment and/or set expectation of payment at time of service
Other information:
Education Requirements:
High school diploma or GED.
Licensure/Certification Requirements:
No licensure or certification required.
Professional Experience Requirements:
Two (2) years of experience in Hospital or Physician Insurance related activities or Call Center Customer Service experience. (Authorization, Billing, Follow-Up, Call-Center, or Collections).
Knowledge/Skills/and Abilities Requirements:
Excellent interpersonal, verbal and written communication skills.
Excellent listening skills, and organizational skills.
Advanced knowledge of UB-04, HCFA-1500's and Explanation of Benefits (EOB) interpretation.
Intermediate knowledge of CPT and ICD-9 codes.
Advanced knowledge of insurance billing, collections and insurance terminology.
Ability to work in fast pace environment and prioritize and manage multiple tasks.
Healthcare terminology.
Customer Service skills.
Computer knowledge: MS Word, Excel, and Outlook.
Knowledge of 3rd party reimbursements from insurance companies and government payers is a plus.
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: PFE Coverage Coordination
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $19.12 - $27.17 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Remote
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
