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Hospital Call Center Jobs in Raleigh, NC (NOW HIRING)

Unified Women's Healthcare

OB Hospitalist

Cary, NC · On-site

$127.50 - $168.25/hr

... care center in Cary, NC. Join a compassionate group who provide a team approach to patient care ... Looking for a physician who wants to work several hospital call shifts per week and focus their ...

WakeMed

Patient Scheduling Representative

Fuquay Varina, NC · On-site

$14.50 - $18.50/hr

The Patient Scheduling Representative works in a call center handling in-bound and outbound ... Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading ...

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All JobsHospital Call Center JobsHospital Call Center Jobs in Raleigh, NC

Hospital Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do hospital call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for hospital call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What are some common challenges faced by hospital call center representatives and how can I prepare for them?

Hospital Call Center representatives frequently handle high call volumes, urgent requests, and emotionally charged situations, which can be stressful. To succeed, it's important to develop strong communication skills, the ability to remain calm under pressure, and familiarity with hospital procedures and medical terminology. You may also need to quickly triage calls and coordinate with various hospital departments, so being organized and adaptable is key. Practicing empathy and active listening will help you provide excellent service to patients and their families.

What is the difference between Hospital Call Center vs Medical Office Receptionist?

AspectHospital Call CenterMedical Office Receptionist
CredentialsHigh school diploma; some roles may require healthcare certificationsHigh school diploma; healthcare certifications optional
Work EnvironmentCall centers within hospitals, handling inbound/outbound callsFront desk of medical offices, interacting with patients face-to-face
Employer & IndustryHospitals, healthcare networksPrivate practices, clinics, outpatient facilities
Primary DutiesAnswering calls, scheduling, patient inquiriesGreeting patients, scheduling appointments, administrative tasks

The Hospital Call Center and Medical Office Receptionist roles both involve patient communication but differ mainly in work environment and daily tasks. The Hospital Call Center focuses on managing calls and coordinating care remotely, while the Medical Office Receptionist handles in-person patient interactions at a medical practice.

What is a hospital call center?

Hospital call centers are centralized communication hubs within healthcare facilities that handle incoming and outgoing calls to support patients, medical staff, and administrative operations. Their responsibilities typically include scheduling appointments, providing information about hospital services, handling patient inquiries, and sometimes assisting with emergency communications. These centers help streamline communication, improve patient experience, and ensure that information flows efficiently between patients and hospital departments.

What are the key skills and qualifications needed to thrive as a hospital call center representative?

To thrive as a Hospital Call Center Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with hospital information systems, multi-line phone systems, and scheduling software is typically required. Empathy, patience, and the ability to remain calm under pressure are critical soft skills for managing distressed callers and facilitating clear information exchange. These abilities ensure accurate support for patients and staff, efficient call resolution, and a positive experience for all stakeholders.
What are popular job titles related to Hospital Call Center jobs in Raleigh, NC? For Hospital Call Center jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Hospital Call Center jobs in Raleigh, NC look for? The top searched job categories for Hospital Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Hospital Call Center jobs? Cities near Raleigh, NC with the most Hospital Call Center job openings:
Hospital Call Center jobs near you
Infographic showing various Hospital Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $36,215 per year, or $17.4 per hour.

OB/GYN Hospitalist Position in Cary, NC

Unified Women's Healthcare

Cary, NC

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Overview

Our affiliate, Unified Women's Healthcare of North Carolina, is looking for an Obstetrics and Gynecology Hospitalist Physician to join their prestigious women's health care center in Cary, NC. Join a compassionate group who provide a team approach to patient care. Every member of our staff is focused on making the patient experience in our office individualized and meaningful.

About the Practice:

The clinical team consists of 7 physicians and 1 certified nurse midwife. The practice has been serving women in the Raleigh Metro area for over 40 years. All deliveries and GYN surgeries are done at the WakeMed Cary Hospital. WakeMed Cary is a top-notch facility that has a Level 2 NICU unit, women's health subspecialist physicians, and the da Vinci robotic system for specialized GYN surgical procedures. This is a great opportunity for someone who wants to join an excellent group of physicians in a growing area and a great hospital system. Looking for a physician who wants to work several hospital call shifts per week and focus their career on Labor & Delivery.

Position Highlights:

  • Provide in-house coverage for Labor & Delivery, postpartum, and gynecologic inpatient services.
  • Perform emergency gynecological surgical care as needed.
  • Hospital shifts will be at the WakeMed Cary Hospital. WakeMed Cary has a Level 2 NICU unit, women's health subspecialist physicians, and the Da Vinci robotic system for major surgical procedures.
  • Full-time position of 12 or 24 hour call shifts. 1 weekend of call per month.
  • Part-time options with some schedule flexibility.
  • Hospitalist can expect to perform about 15-20 deliveries per month.
  • Competitive compensation and group malpractice coverage.
  • Full benefits package available for a full-time position.
  • $30K commencement and $30K retention bonuses for full-time hours.

City/Location Highlights:

  • Cary is a thriving community in the heart of the Triangle area of North Carolina, between Raleigh and renowned Research Triangle Park. The Triangle area is repeatedly ranked among the top regions in the country to live, work, find a home or start a business
  • Cary was recognized by Money Magazine as one of the Best Small Cities in America, ranking an impressive fifth on one of the magazine's annual lists of Best Places to Live
  • Cary currently has more than 30 public parks and natural areas, a greenway system of more than 80 miles, seven special use facilities, four sports venues, and nine staffed facilities that provide a variety of programs and services for all ages

This position offers a competitive salary and an excellent benefits package that includes health/dental/life/STD/LTD/vision insurance, malpractice insurance, paid time off and a 401(k) plan. Our medical affiliate is a drug-free workplace and an Equal Opportunity Employer.

About Unified Women's Healthcare, LLC:

Unified Women's Healthcare, LLC proudly provides physician recruiting services for the largest, physician-owned Ob-Gyn practice network in the nation, with more than 600 affiliated practices and 2,600 providers in 19 states and Washington DC. Choose an opportunity from dozens of cities; urban to rural. The national footprint of our medical affiliates provides candidates with a variety of practice settings and career opportunities that will fit their professional practice goals.

As a physician practicing with a medical affiliate in the Unified network, you will see the benefit of being affiliated with a large, national women's healthcare company while knowing that physician governance and clinical decision making remains the exclusive domain of physicians.

We are advocates for the Ob-Gyn medical affiliates in our network, advancing the business of medicine so they can focus solely on the practice of medicine. We help our medical affiliates both innovate and expand, while providing tools, training, support, and additional practice resources.

Recruiter: Sergio Serbenski

Email: sergio.serbenski@unifiedhc.com

Keywords: OB/GYN, OBGYN, OB-GYN, hospitalist, obstetrics, gynecology, private practice, Obstetrician Gynecologist, DO, MD, Physician

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