ZipRecruiter

Log In

1

Dental Call Center Jobs in Raleigh, NC (NOW HIRING)

EmergeOrtho

Call Center Specialist

Durham, NC · On-site

$15.25 - $19/hr

The Call Center Specialist's responsibility is to schedule and reschedule services and assist with ... Dental Insurance * Vision Insurance * Flexible spending account * Health savings account * Paid ...

Aspen Dental

Dentist - DDS / DMD

Wake Forest, NC · On-site

$215K - $300K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

Aspen Dental

Dentist - DDS / DMD

Wake Forest, NC

$215K - $300K/yr

... , billing, HR, call center, learning and development, plus so much more    *Source: ADA Health Policy Institute 2017 Survey of Dental Practice.   **May vary by independently owned ...

Aspen Dental

Dentist - DDS / DMD

Wake Forest, NC

$215K - $300K/yr

... , billing, HR, call center, learning and development, plus so much more    *Source: ADA Health Policy Institute 2017 Survey of Dental Practice.   **May vary by independently owned ...

Aspen Dental

Dentist - DDS / DMD

Wake Forest, NC · On-site

$215K - $300K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

Aspen Dental

Dentist - DDS / DMD

Raleigh, NC

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

Koniag, Inc.

Help Desk Technician

Durham, NC · On-site

$17 - $22/hr

... dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Work in a Call Center environment, providing detailed ...

kgs

Help Desk Technician

Durham, NC · On-site

$19.25 - $26/hr

... dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Work in a Call Center environment, providing detailed ...

kgs

Help Desk Technician

Durham, NC

$19.25 - $26/hr

... dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Work in a Call Center environment, providing detailed ...

Allied Universal

Part Time GSOC Operator

Raleigh, NC · On-site

$26.50/hr

Must have a minimum of 2 years or more of GSOC experience or equivalent. (Emergency Call Center ... Medical/Dental/Vision * Life insurance * Paid employee training and development * 401K * Employee ...

Allied Universal

Part Time GSOC Operator

Raleigh, NC · On-site

$26.50/hr

Must have a minimum of 2 years or more of GSOC experience or equivalent. (Emergency Call Center ... Medical/Dental/Vision * Life insurance * Paid employee training and development * 401K * Employee ...

Excel Fitness

Member Support Expert

Durham, NC · On-site

$15/hr

Member Support Center (Call Center) Compensation : $15.00 per hour Available Shifts (Tues - Sat ... chairs • Health/Dental/Vision benefits for Full Time employees • PTO plan for Full Time ...

next page

Showing results 1-20

All JobsDental Call Center JobsDental Call Center Jobs in Raleigh, NC

Dental Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do dental call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for dental call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a dental call center?

A Dental Call Center job involves handling incoming and outgoing calls for a dental office or network. Responsibilities include scheduling appointments, verifying insurance, answering patient inquiries, and providing information about dental services. Agents must have excellent communication skills, a friendly demeanor, and a basic understanding of dental terminology. This role helps improve patient experience and ensures efficient office operations.

What are the typical daily tasks for someone working in a dental call center?

In a Dental Call Center, your daily responsibilities usually include answering incoming calls, scheduling patient appointments, verifying insurance details, and providing information about dental services or procedures. You may also handle appointment reminders, reschedule cancellations, and relay messages between patients and clinical staff. Collaboration with dentists, hygienists, and administrative teams is common to ensure accurate records and a smooth patient experience. This role offers a dynamic environment where multitasking and maintaining a positive attitude are highly valued.

What are the key skills and qualifications needed to thrive in the dental call center position, and why are they important?

To thrive in a Dental Call Center role, you need strong verbal communication, customer service skills, knowledge of dental terminology, and often a high school diploma or equivalent. Familiarity with dental practice management software, phone systems, and appointment scheduling tools is typically required. Exceptional listening skills, patience, and problem-solving abilities help you excel when supporting patients or coordinating care. These skills ensure clear communication, high patient satisfaction, and effective office operations.

What are popular job titles related to Dental Call Center jobs in Raleigh, NC?

For Dental Call Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Dental Call Center jobs in Raleigh, NC look for?

The top searched job categories for Dental Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Dental Call Center jobs?

Cities near Raleigh, NC with the most Dental Call Center job openings:

Dental Call Center jobs near you
Infographic showing various Dental Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Call Center Representative

Air Experts Heating, Cooling, LLC

Raleigh, NC

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Are you passionate about helping customers and solving problems? Do you thrive in a customer-focused environment? If so, we’d love to have you on our team!

We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and support. The ideal candidate is customer-focused, solution-oriented, and excels in clear and empathetic communication.

This role offers competitive pay, opportunities for growth, and comprehensive benefits, including 401(k) matching, healthcare coverage, and paid time off.

Responsibilities

  • Handle a high volume of inbound calls while delivering excellent customer service
  • Identify and assess customer needs to ensure satisfaction
  • Build trust and maintain positive relationships through effective communication
  • Provide accurate information using company tools and resources
  • Meet customer service targets and call-handling expectations
  • Address customer inquiries and resolve issues promptly, following up when necessary
  • Maintain detailed records of customer interactions and account updates
  • Adhere to company communication guidelines and best practices
  • Take initiative to go above and beyond to enhance the customer experience

Qualifications & Skills

  • Minimum 2 years of Call Center experience
  • Proven ability to exceed performance goals
  • Strong phone communication and active listening skills
  • Experience with CRM systems and customer service tools
  • Ability to adapt to different customer needs and personalities
  • Excellent verbal and written communication skills
  • Strong multitasking, prioritization, and time management abilities

Compensation & Schedule

Pay: $18.00 - $20.00 per hour + Commissions and Monthly Bonus Potential 

Available Shift:

  • 12 PM to 9 PM
  • 10 AM to 7 PM

All shifts are Monday-Friday with one- two weekend rotations per month

Benefits

  • 401(k) with employer matching
  • Medical, dental, and vision insurance
  • Life insurance
  • Paid time off
  • On-the-job training
  • Employee discounts
  • Opportunities for growth and promotion from within

If you're looking for a rewarding customer service role with a company that values both its employees and customers, apply today!