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Call Center Operations Manager Salary

$28,500 - $33,999
4% of jobs
$34,000 - $39,499
0% of jobs
$39,500 - $44,999
6% of jobs
$50,000 is the 25th percentile. Salaries below this are outliers.
$45,000 - $50,499
13% of jobs
$50,500 - $55,999
15% of jobs
The average salary is $61,174 a year
$56,000 - $61,499
15% of jobs
$61,500 - $66,999
19% of jobs
$70,000 is the 75th percentile. Salaries above this are outliers.
$67,000 - $72,499
7% of jobs
$72,500 - $77,999
9% of jobs
$83,000 is the 90th percentile. Salaries above this are outliers.
$78,000 - $83,499
4% of jobs
$83,500 - $89,000
2% of jobs
National Average
$28,500 $61,174 /year $89,000
$29 /hour
$2,375 - $2,833
4% of jobs
$2,833 - $3,292
0% of jobs
$3,292 - $3,750
6% of jobs
$4,166 is the 25th percentile. Salaries below this are outliers.
$3,750 - $4,208
13% of jobs
$4,208 - $4,667
15% of jobs
The average salary is $5,097 a month
$4,667 - $5,125
15% of jobs
$5,125 - $5,583
19% of jobs
$5,833 is the 75th percentile. Salaries above this are outliers.
$5,583 - $6,042
7% of jobs
$6,042 - $6,500
9% of jobs
$6,916 is the 90th percentile. Salaries above this are outliers.
$6,500 - $6,958
4% of jobs
$6,958 - $7,417
2% of jobs
National Average
$2,375 $5,097 /month $7,417
$29 /hour
$548 - $654
4% of jobs
$654 - $760
0% of jobs
$760 - $865
6% of jobs
$961 is the 25th percentile. Wages below this are outliers.
$865 - $971
13% of jobs
$971 - $1,077
15% of jobs
The average wage is $1,176 a week
$1,077 - $1,183
15% of jobs
$1,183 - $1,288
19% of jobs
$1,346 is the 75th percentile. Wages above this are outliers.
$1,288 - $1,394
7% of jobs
$1,394 - $1,500
9% of jobs
$1,596 is the 90th percentile. Wages above this are outliers.
$1,500 - $1,606
4% of jobs
$1,606 - $1,712
2% of jobs
National Average
$548 $1,176 /week $1,712
$29 /hour
$13.70 - $16.35
4% of jobs
$16.35 - $18.99
0% of jobs
$18.99 - $21.63
6% of jobs
$24.04 is the 25th percentile. Wages below this are outliers.
$21.63 - $24.28
13% of jobs
$24.28 - $26.92
15% of jobs
The average wage is $29.41 an hour
$26.92 - $29.57
15% of jobs
$29.57 - $32.21
19% of jobs
$33.65 is the 75th percentile. Wages above this are outliers.
$32.21 - $34.86
7% of jobs
$34.86 - $37.50
9% of jobs
$39.90 is the 90th percentile. Wages above this are outliers.
$37.50 - $40.14
4% of jobs
$40.14 - $42.79
2% of jobs
National Average
$13.70 $29 /hour $42.79
  Annual Salary Monthly Pay Weekly Pay Hourly Wage
Top Earners $83,000 $6,916 $1,596 $40
75th Percentile $70,000 $5,833 $1,346 $34
Average $61,174 $5,097 $1,176 $29
25th Percentile $50,000 $4,166 $961 $24
Call Center Operations Manager Salary Comparison by Location
Nationwide
United States
$61,174
$5,097
$1,176
$29
Ashburn, VA
Virginia
$62,014
$5,168
$1,193
$30

How much does a Call Center Operations Manager make?

As of Jun 10, 2021, the average annual pay for a Call Center Operations Manager in the United States is $61,174 a year.

Just in case you need a simple salary calculator, that works out to be approximately $29.41 an hour. This is the equivalent of $1,176/week or $5,098/month.

While ZipRecruiter is seeing annual salaries as high as $89,000 and as low as $28,500, the majority of Call Center Operations Manager salaries currently range between $50,000 (25th percentile) to $70,000 (75th percentile) with top earners (90th percentile) making $83,000 annually across the United States. The average pay range for a Call Center Operations Manager varies greatly (by as much as $20,000), which suggests there may be many opportunities for advancement and increased pay based on skill level, location and years of experience.

Based on recent job postings on ZipRecruiter, the Call Center Operations Manager job market in both Ashburn, VA and the surrounding area is very active. A Call Center Operations Manager in your area makes on average $62,014 per year, or $840 (1%) more than the national average annual salary of $61,174. Virginia ranks number 7 out of 50 states nationwide for Call Center Operations Manager salaries.

To estimate the most accurate annual salary range for Call Center Operations Manager jobs, ZipRecruiter continuously scans its database of millions of active jobs published locally throughout America.

Find your next high paying job as a Call Center Operations Manager on ZipRecruiter today.

What are Top 10 Highest Paying Cities for Call Center Operations Manager Jobs

We’ve identified 10 cities where the typical salary for a Call Center Operations Manager job is above the national average. Topping the list is San Mateo, CA, with Berkeley, CA and Daly City, CA close behind in the second and third positions. Daly City, CA beats the national average by $12,750 (20.8%), and San Mateo, CA furthers that trend with another $15,468 (25.3%) above the $61,174 average.

Significantly, San Mateo, CA has a very active Call Center Operations Manager job market as there are several companies currently hiring for this type of role.

With these 10 cities having average salaries higher than the national average, the opportunities for economic advancement by changing locations as a Call Center Operations Manager appears to be exceedingly fruitful.

Finally, another factor to consider is the average salary for these top ten cities varies very little at 11% between San Mateo, CA and New Haven, CT, reinforcing the limited potential for much wage advancement. The possibility of a lower cost of living may be the best factor to use when considering location and salary for a Call Center Operations Manager role.

CityAnnual SalaryMonthly PayWeekly PayHourly Wage
San Mateo, CA$76,642$6,387$1,474$36.85
Berkeley, CA$74,133$6,178$1,426$35.64
Daly City, CA$73,925$6,160$1,422$35.54
Richmond, CA$71,807$5,984$1,381$34.52
Stamford, CT$69,921$5,827$1,345$33.62
Bellevue, WA$69,741$5,812$1,341$33.53
Brooklyn, NY$68,738$5,728$1,322$33.05
San Francisco, CA$68,641$5,720$1,320$33.00
Knik-Fairview, AK$68,534$5,711$1,318$32.95
New Haven, CT$68,130$5,677$1,310$32.75

What are Top 5 Best Paying Related Call Center Operations Manager Jobs in the U.S.

We found at least five jobs related to the Call Center Operations Manager job category that pay more per year than a typical Call Center Operations Manager salary. Top examples of these roles include: Call Center Director, Call Center Engineer, and Call Center Site.

Importantly, these example jobs are paid between $378 (0.6%) and $30,602 (50.0%) more than the average Call Center Operations Manager salary of $61,174. If you’re qualified, getting hired for one of these related Call Center Operations Manager jobs may help you make more money than that of the average Call Center Operations Manager position.

Job TitleAnnual SalaryMonthly PayWeekly PayHourly Wage
Call Center Director$91,776$7,648$1,765$44.12
Call Center Engineer$67,833$5,653$1,304$32.61
Call Center Site$64,182$5,348$1,234$30.86
Director Call Center Representative$61,733$5,144$1,187$29.68
Call Center Reporting Analyst$61,552$5,129$1,184$29.59
About Our Data
ZipRecruiter salary estimates, histograms, trends and comparisons are derived from both employer job postings and third party data sources.
Data used to develop this report includes ADP data. ADP is an exclusive provider of employee payroll data for ZipRecruiter.
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