69 Google Call Center Operations Manager Jobs Hiring Near You

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Minimum qualifications:

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 5 years of Electrical experience (e.g., electrical testing equipment or electrical distribution) in an industrial or commercial environment.
• Experience in Critical Infrastructure, Critical Thinking, Communication, Monitoring Systems, Data Center Operations, Battery Management and UPS Systems.
• Ability to participate in material handling tasks such as lifting, carrying or moving up to 50 lbs of equipment, the required use of OSHA standard safety equipment such as limited weight bearing work platforms, ladders, step stools and personal protective equipment (PPE) like safety harnesses.

Preferred qualifications:

• 5 years of experience in maintenance of electrical distribution systems or construction/technical environment or a related field.
• Experience in data centers, hospitals, or power plants.
• Knowledge of electrical systems used in a data center environment (e.g., Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units).
• Knowledge of meters, devices, sensors, and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment.
• Ability to communicate with contractors who perform maintenance or upgrade work on the data center systems.

About the job
The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components).
As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.
As a Facilities Technician, you will operate, monitor, and support physical facilities conditions for our data centers.
The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
We're the driving channel behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $105000 - $146000 (USD) 15% bonus target equity benefits
Learn more about benefits at Google .
Responsibilities

• Inspect, maintain, and repair various data center systems.
• Provide daily assistance to technicians as you read blueprints/schematics/sequence of operations, conduct tours of systems, and assess their working order.
• Manage the uptime and maintenance of UPS, generators, electrical distribution, and control and monitoring systems.
• Operate, monitor, maintain, and respond to abnormal conditions in the data center facilities systems and equipment.
• Support startup, commissioning, and integration of new electrical equipment and systems into facilities infrastructure.

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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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