Summary The Manager of Call Center Operations reports to the Director, Call Center Operations (Ambulatory). Under limited supervision, the Manager of Call Center Operations provides visible and ...

69 Google Call Center Operations Manager Jobs Hiring Near You
Summary The Manager of Call Center Operations reports to the Director, Call Center Operations (Ambulatory). Under limited supervision, the Manager of Call Center Operations provides visible and ...
Call Center Operations Director Hours : Full Time - Hybrid, onsite Mon - Thurs Location: Charlotte ... They will recruit and manage a high-performing team, drive performance metrics, and deliver ...
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Call Center Operations Director Hours : Full Time - Hybrid, onsite Mon - Thurs Location: Charlotte ... They will recruit and manage a high-performing team, drive performance metrics, and deliver ...
Car Buyer/Call Center Operations Manager
Waco, TX · On-site
$45K - $55K/yr
The Call Center Manager will oversee the operations of our call center, ensuring exceptional performance and customer satisfaction. This role involves managing a team of call center car buyers ...
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Car Buyer/Call Center Operations Manager
Waco, TX · On-site
$45K - $55K/yr
The Call Center Manager will oversee the operations of our call center, ensuring exceptional performance and customer satisfaction. This role involves managing a team of call center car buyers ...
Manager, Call Center Operations
Sterling, VA · On-site
$90K - $100K/yr
Job Type Full-time Description Manager, Call Center Operations Mosaic Pharmacy Service Fully Remote (US) • Patient Enrollment and Contact Center Company Overview Over the next ten years, there will ...
Manager, Call Center Operations
Sterling, VA · On-site
$90K - $100K/yr
Job Type Full-time Description Manager, Call Center Operations Mosaic Pharmacy Service Fully Remote (US) • Patient Enrollment and Contact Center Company Overview Over the next ten years, there will ...
Manager, Call Center Operations
Sterling, VA · Remote
$90K - $100K/yr
Description Manager, Call Center Operations Mosaic Pharmacy Service Fully Remote (US) Patient Enrollment and Contact Center Company Overview Over the next ten years, there will be at least 4.6 ...
Manager, Call Center Operations
Sterling, VA · Remote
$90K - $100K/yr
Description Manager, Call Center Operations Mosaic Pharmacy Service Fully Remote (US) Patient Enrollment and Contact Center Company Overview Over the next ten years, there will be at least 4.6 ...
Manager, Call Center Operations
Sterling, VA · On-site
$90K - $100K/yr
Manager, Call Center Operations Mosaic Pharmacy Service Fully Remote (US) • Patient Enrollment and Contact Center Company Overview Over the next ten years, there will be at least 4.6 million ...
Quick apply
Manager, Call Center Operations
Sterling, VA · On-site
$90K - $100K/yr
Manager, Call Center Operations Mosaic Pharmacy Service Fully Remote (US) • Patient Enrollment and Contact Center Company Overview Over the next ten years, there will be at least 4.6 million ...
The Operations Manager is responsible for overseeing the day-to-day operations of a high-volume, 24x7x365 call center, ensuring exceptional service delivery, operational efficiency, and compliance ...
The Operations Manager is responsible for overseeing the day-to-day operations of a high-volume, 24x7x365 call center, ensuring exceptional service delivery, operational efficiency, and compliance ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
Quick apply
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
Quick apply
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
Quick apply
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
Quick apply
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
Quick apply
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
Quick apply
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
Quick apply
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
Quick apply
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance ... and reporting (Excel/Google Sheets; BI tools) Benefits * Extended Healthcare Plan (Medical ...
Google Jobs Information
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Do workers at Google get paid breaks?
70% of people say they get paid breaks.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and June 2026.
Does Google pay people when they’re sick?
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between June 2025 and June 2026.
At Google, are sick days and vacation days separate paid time off?
76% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 45 people who took the Breakroom Quiz between June 2025 and June 2026.
Do part-time workers get paid time off at Google?
67% of people who work part-time say they get paid time off
Based on data from 6 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from Google affordable enough for their workers?
98% of people say the health insurance costs are okay
Based on data from 45 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get paid time off at Google?
83% of people say they get paid time off.
Based on data from 52 people who took the Breakroom Quiz between June 2025 and June 2026.
How far ahead of time do people find out their work schedule?
- 43% of people with changing schedules find out their shifts one week or less ahead of time.
- 13% of people with changing schedules find out their shifts two weeks ahead of time.
- 17% of people with changing schedules find out their shifts three weeks ahead of time.
- 27% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and June 2026.
Do workers at Google worry about hours?
87% of people report they don’t worry about getting enough hours.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and June 2026.
Do Google workers get to choose the shifts they work?
69% report that they have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.
How easy is it for Google workers to change shifts?
82% of people report that it’s easy to change shifts if they need to.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.
How easy is it to get time off at Google?
84% of people report it’s easy to get time off.
Based on data from 49 people who took the Breakroom Quiz between June 2025 and June 2026.
Do Google managers change schedules at the last minute?
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and June 2026.
Do jobs at Google spill into time workers aren’t paid for?
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 61 people who took the Breakroom Quiz between December 2024 and June 2026.
How easy is it to take sick days at Google?
88% of people report that it’s easy to take time off if they are sick.
Based on data from 52 people who took the Breakroom Quiz between June 2025 and June 2026.
Is a Google job good for students?
94% of students report this is a good place to work if you’re studying.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.
Is working at Google good if you’re a parent or caregiver?
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at Google feel treated with respect by their managers?
92% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Google get to take their breaks without interruption?
89% of people report that they get to take their breaks without interruption.
Based on data from 46 people who took the Breakroom Quiz between June 2025 and June 2026.
Is it stressful to work at Google?
48% of people say they often feel stressed out at work.
Based on data from 50 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Google enjoy their jobs?
84% of people report they enjoy their job.
Based on data from 49 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Google recommend working with their team?
79% of people report that they would recommend working with their immediate team to a friend.
Based on data from 53 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get enough training when they start at Google?
80% of people report they got enough training when they started working here.
Based on data from 50 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get support to advance at Google?
In the last year, 86% of people report being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people think Google’s headquarters understands what’s happening where they work?
51% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 47 people who took the Breakroom Quiz between June 2025 and June 2026.
Do workers feel well informed about how Google is doing?
88% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 50 people who took the Breakroom Quiz between June 2025 and June 2026.

MUSC Health rating
7.0
Based on 197 frontline employees who took The Breakroom Quiz
416th of 890 rated healthcare providers
Job description
Job Description Summary
The Manager of Call Center Operations reports to the Director, Call Center Operations (Ambulatory). Under limited supervision, the Manager of Call Center Operations provides visible and proactive management to maintain effective operations and to promote customer satisfaction. This role maintains daily operational call center activities including supervision of Leads, Trainers and Referral Management Specialists to promote accuracy and optimal customer service. This position ensures call center best practices are achieved in areas of key performance indicators, quality, customer satisfaction and staff engagement, with continuous focus on people, process and technology.Entity
Medical University Hospital Authority (MUHA)Worker Type
EmployeeWorker Sub-Type
RegularCost Center
CC000593 CHS - Patient Access CenterPay Rate Type
SalaryPay Grade
Health-31Scheduled Weekly Hours
40Work Shift
Day (United States of America)Job Description
Manages one or more functional areas of a department. Manages two or more professional and support staff including subordinate supervisors. Typically has hire, fire, or promotion authority. Evaluates and makes improvements to department processes while ensuring compliance with organizational policies and applicable laws and regulations. More discretion and greater financial authority than other lower management levels. Manages initiatives, strategic priorities and programs which have an impact on the organization. Works independently and in collaboration with leadership to support the budget process and meeting key operational goals. Plans, organizes, facilitates, monitors, and evaluates activities and functions of the department/functional business area based employee/organizational goals. Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.
Additional Job Description
Education: Bachelor's Degree or Equivalent Work Experience: 7 years progressive work experience and 2 years management experienceIf you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
What MUSC Health employees say
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Benefits
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About MUSC Health
Sourced by ZipRecruiter
MUSC is located in Charleston, SC, frequently named one of the best places in America to live. If charming, historic, vibrant, cultural, and coastal are adjectives that you find appealing, it's all here. In Charleston, you might find yourself dining at a world class restaurant tonight and relaxing on a boat as you explore our many waterways tomorrow. You might stroll along cobblestone streets, amidst centuries old homes by day and attend a jazz concert by night. Charleston is a place where you can live your life to its fullest.
Industry
Hospitality services
Company size
10,000+ Employees
Headquarters location
Charleston, SC, US
Year founded
1824