... call centers offering a variety of shifts. With your customer-centric mentality and a variety of ... Beyond our connectivity solutions, we also provide local news, programming and regional sports via ...
... call centers offering a variety of shifts. With your customer-centric mentality and a variety of ... Beyond our connectivity solutions, we also provide local news, programming and regional sports via ...
Senior Five9 Contact Center Engineer
Columbus, OH · On-site
$140 - $180/hr
Experience with enterprise call flow design, IVR development, routing strategies, and omnichannel ... Engineering Documentation #J-18808-Ljbffr
Senior Five9 Contact Center Engineer
Columbus, OH · On-site
$140 - $180/hr
Experience with enterprise call flow design, IVR development, routing strategies, and omnichannel ... Engineering Documentation #J-18808-Ljbffr
... call centers offering a variety of shifts. With your customer-centric mentality and a variety of ... Beyond our connectivity solutions, we also provide local news, programming and regional sports via ...
... call centers offering a variety of shifts. With your customer-centric mentality and a variety of ... Beyond our connectivity solutions, we also provide local news, programming and regional sports via ...
Software Engineer 4 - Contingent
Columbus, OH · On-site
$70 - $75/hr
The platform supports approximately 80% of call-center volume, making reliability, stability, and effective production support essential. This role is best suited for an engineer who enjoys ...
Software Engineer 4 - Contingent
Columbus, OH · On-site
$70 - $75/hr
The platform supports approximately 80% of call-center volume, making reliability, stability, and effective production support essential. This role is best suited for an engineer who enjoys ...
Sr. Net Developer
$53 - $67.50/hr
NET developer who will be responsible for developing internal applications for a call center. They will be taking internal applications such as HREM, time tracking and payroll and incorporating them ...
Sr. Net Developer
$53 - $67.50/hr
NET developer who will be responsible for developing internal applications for a call center. They will be taking internal applications such as HREM, time tracking and payroll and incorporating them ...
We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... strategy, call drivers, workforce management, agent experience, service levels, technology ...
We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... strategy, call drivers, workforce management, agent experience, service levels, technology ...
Software Engineer
Columbus, OH · On-site
$62.30 - $67.30/hr
The platform handles approximately 80% of call center volume, making reliability and stability ... Collaborates closely with other engineers across locations qualifications: Candidate Profile The ...
Software Engineer
Columbus, OH · On-site
$62.30 - $67.30/hr
The platform handles approximately 80% of call center volume, making reliability and stability ... Collaborates closely with other engineers across locations qualifications: Candidate Profile The ...
Network Engineer
Columbus, OH · On-site
... IVR, vectoring, call center services, and unified communications. * Maintain accurate **E911 ... Provide engineering-level support for enterprise telephony and unified communications systems.
Network Engineer
Columbus, OH · On-site
... IVR, vectoring, call center services, and unified communications. * Maintain accurate **E911 ... Provide engineering-level support for enterprise telephony and unified communications systems.
With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a team of software engineers, call center professionals, in-house legal advertising specialists ...
With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a team of software engineers, call center professionals, in-house legal advertising specialists ...
Network Engineer
Dublin, OH · On-site
With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a team of software engineers, call center professionals, in-house legal advertising specialists ...
Network Engineer
Dublin, OH · On-site
With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a team of software engineers, call center professionals, in-house legal advertising specialists ...
Divisional Chief Information Officer - Branch Network and Operations
Columbus, OH · On-site
$180 - $250/hr
Call Center Technologies * Customer Service Operations * Back Office Operations * Deposit ... Lead product, application, engineering, support, and vendor teams supporting the domain.
Divisional Chief Information Officer - Branch Network and Operations
Columbus, OH · On-site
$180 - $250/hr
Call Center Technologies * Customer Service Operations * Back Office Operations * Deposit ... Lead product, application, engineering, support, and vendor teams supporting the domain.
Modernize customer interaction and call center technologies. Drive workflow automation and ... Architecture, Engineering & AI Leadership Lead product, application, engineering, support, and ...
Modernize customer interaction and call center technologies. Drive workflow automation and ... Architecture, Engineering & AI Leadership Lead product, application, engineering, support, and ...
Sr. Manager, BI Engineering & Data Products
Columbus, OH · On-site
$160K - $180K/yr
With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers ...
Sr. Manager, BI Engineering & Data Products
Columbus, OH · On-site
$160K - $180K/yr
With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers ...
Manager of Data Engineering
Columbus, OH · On-site
$140K - $160K/yr
With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers ...
Manager of Data Engineering
Columbus, OH · On-site
$140K - $160K/yr
With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers ...
Divisional Chief Information Officer - Branch Network and Operations
Columbus, OH · On-site
$180 - $300/hr
... Call Center Technologies • Customer Service Operations • Back Office Operations • Deposit ... engineering practices. • Develop and maintain domain architecture roadmaps aligned with ...
Divisional Chief Information Officer - Branch Network and Operations
Columbus, OH · On-site
$180 - $300/hr
... Call Center Technologies • Customer Service Operations • Back Office Operations • Deposit ... engineering practices. • Develop and maintain domain architecture roadmaps aligned with ...
... Call Center Technologies • Customer Service Operations • Back Office Operations • Deposit ... engineering practices. • Develop and maintain domain architecture roadmaps aligned with ...
... Call Center Technologies • Customer Service Operations • Back Office Operations • Deposit ... engineering practices. • Develop and maintain domain architecture roadmaps aligned with ...
Java Developer - Columbus, OH (Hybrid, 3Days/week Onsite)
Columbus, OH · On-site
$49.25 - $63.75/hr
The platform handles approximately 80% of call center volume, making reliability and stability ... Spring Boot (Nice to Have) Java Full-Stack Engineer with strong experience in: * Java/Spring MVC ...
Quick apply
Java Developer - Columbus, OH (Hybrid, 3Days/week Onsite)
Columbus, OH · On-site
$49.25 - $63.75/hr
The platform handles approximately 80% of call center volume, making reliability and stability ... Spring Boot (Nice to Have) Java Full-Stack Engineer with strong experience in: * Java/Spring MVC ...
Customer Care Representative
$15.50 - $21/hr
With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a team of software engineers, call center professionals, in-house legal advertising specialists ...
Customer Care Representative
$15.50 - $21/hr
With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a team of software engineers, call center professionals, in-house legal advertising specialists ...
Customer Care Representative
Dublin, OH · On-site
$15.50 - $21/hr
With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a team of software engineers, call center professionals, in-house legal advertising specialists ...
Customer Care Representative
Dublin, OH · On-site
$15.50 - $21/hr
With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a team of software engineers, call center professionals, in-house legal advertising specialists ...
Product Management Director - Contact Center Platform & Routing Orchestration
Columbus, OH · On-site
$219K - $229K/yr
Core areas of ownership include call routing and orchestration, customer and channel identification ... Partner closely with engineering, operations, and business stakeholders to define and prioritize ...
Product Management Director - Contact Center Platform & Routing Orchestration
Columbus, OH · On-site
$219K - $229K/yr
Core areas of ownership include call routing and orchestration, customer and channel identification ... Partner closely with engineering, operations, and business stakeholders to define and prioritize ...
Call Center Engineer information
See salary details
$39K - $48K
3% of jobs
$48K - $56.9K
3% of jobs
$56.9K - $65.9K
4% of jobs
$65.9K - $74.8K
7% of jobs
$74.8K - $83.8K
6% of jobs
$84.5K is the 25th percentile. Wages below this are outliers.
$83.8K - $92.7K
6% of jobs
The median wage is $100.8K / yr.
$92.7K - $101.7K
21% of jobs
$101.7K - $110.6K
4% of jobs
$116.4K is the 75th percentile. Wages above this are outliers.
$110.6K - $119.6K
29% of jobs
$119.6K - $128.5K
2% of jobs
$128.5K - $137.5K
13% of jobs
$39K
$101.8K
$137.5K
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For Call Center Engineer jobs, the most frequently searched job titles are:
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The top searched job categories for Call Center Engineer jobs are:
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Cities with the most Call Center Engineer job openings:
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States with the most job openings for Call Center Engineer jobs include:

Spectrum rating
7.9
Based on 615 frontline employees who took The Breakroom Quiz
30th of 101 rated telecommunications companies
Job description
Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you’ll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.
As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST
- Continuously learning and turning that knowledge into customer service wins
- Uncovering customers needs, creating solutions, and resolving problems
- Making a positive impression on customers through a best-in-class experience
- Representing a Fortune 100 company with professionalism and courtesy
- Working in an open, friendly environment with a supportive, energetic team
We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you’ll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you’d enjoy this type of dynamic job, we want to hear from you.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Education: High school diploma or equivalent
- Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
- Language: Ability to read, write, speak and understand English
Preferred Qualifications
- Experience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications
- Technical Skills: MS Office, computer skills, typing
- Skills: Communication, organization, time management, customer service
- Abilities: Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient
CRP114 2026-78348 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
About Spectrum
Sourced by ZipRecruiter
Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.
Industry
Technology, communication and media and telecommunications
Company size
10,000+ Employees
Headquarters location
Stamford, CT, US