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Wfm Manager Jobs in Wisconsin (NOW HIRING)

Visionworks

Assistant Manager

West Allis, WI · On-site

$16.28 - $21.58/hr

A Visionworks Optical Supervisor/ Assistant Manager is a leader of self and supporter of the ... For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ...

Whole Foods Market

Department Manager

Wauwatosa, WI · On-site

$20 - $22.25/hr

All positions must strive to support WFM core values and goals, promote national, regional, and ... Strong demonstrated organizational and time management skills. * Excellent interpersonal ...

ULINE

Workforce Forecasting Manager

Kenosha, WI · On-site

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is ... Lead and develop the WFM Forecasting team, building a culture of collaboration, high performance ...

ULINE

Workforce Forecasting Manager

Milwaukee, WI · On-site

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is ... Lead and develop the WFM Forecasting team, building a culture of collaboration, high performance ...

ULINE

Workforce Forecasting Manager

Kenosha, WI · On-site

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is ... Lead and develop the WFM Forecasting team, building a culture of collaboration, high performance ...

Uline

Workforce Forecasting Manager

Kenosha, WI

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is ... Lead and develop the WFM Forecasting team, building a culture of collaboration, high performance ...

Uline

Workforce Forecasting Manager

Kenosha, WI

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is ... Lead and develop the WFM Forecasting team, building a culture of collaboration, high performance ...

ULINE

Workforce Forecasting Manager

Kenosha, WI · On-site

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is ... Lead and develop the WFM Forecasting team, building a culture of collaboration, high performance ...

ULINE

Workforce Forecasting Manager

Milwaukee, WI · On-site

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is ... Lead and develop the WFM Forecasting team, building a culture of collaboration, high performance ...

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All JobsWfm JobsWfm Manager JobsWfm Manager Jobs in Wisconsin

Wfm Manager information

See Wisconsin salary details

$23.2K

$61.9K

$103.5K

How much do wfm manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for wfm manager in Wisconsin is $61,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $69,600.00 per year, depending on experience, location, and employer.

What is a WFM manager?

Workforce Management (WFM) Managers are professionals responsible for overseeing staff scheduling, forecasting workload, and optimizing resource allocation within an organization. They use data analysis and specialized software to ensure that the right number of employees are available to meet business needs, particularly in customer service environments like call centers. WFM Managers play a key role in improving efficiency, reducing costs, and maintaining high service levels by balancing staffing with demand. Their responsibilities often include real-time monitoring, capacity planning, and reporting on workforce metrics.

What is the difference between Wfm Manager vs Workforce Analyst?

AspectWfm ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Certified Workforce Planning Professional (CWPP) are commonUsually holds a bachelor’s degree in analytics, business, or related field; may also pursue certifications in data analysis or workforce planning
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service operationsAnalyzes data, develops reports, and provides insights to optimize workforce performance
Employer & Industry UsageFound in call centers, retail, healthcare, and other industries with large workforce management needsCommon in similar industries, focusing on data analysis to support workforce decisions

The Wfm Manager oversees the entire workforce management process, including team leadership and strategic planning, while the Workforce Analyst focuses on data analysis and reporting to inform staffing decisions. Both roles are essential in optimizing workforce efficiency but differ in scope and responsibilities.

What are common challenges faced by a WFM manager and how can they be addressed?

One of the most common challenges for a WFM (Workforce Management) Manager is accurately forecasting staffing needs to balance operational efficiency with service quality. Fluctuating call volumes, unexpected absences, and changing business priorities can complicate scheduling. Successful WFM Managers proactively use historical data, real-time analytics, and close collaboration with operations teams to adjust plans quickly. Regular communication with both agents and leadership helps identify pain points early and implement effective solutions.

What skills and qualifications are needed to thrive as a WFM manager?

To thrive as a WFM Manager, you need strong analytical skills, expertise in forecasting, scheduling, and capacity planning, typically supported by a degree in business, statistics, or a related field. Proficiency with WFM software like NICE, Verint, or Genesys, and certifications in workforce management tools or methodologies, are highly valued. Exceptional communication, leadership, and problem-solving abilities help you effectively lead teams and collaborate across departments. These skills and qualities are crucial to ensure optimal staffing, efficient operations, and high customer satisfaction in dynamic environments.

What is the role of a Wfm Manager?

A Wfm (Workforce Management) Manager oversees staffing, scheduling, and resource allocation to ensure optimal team performance and service levels. They analyze data, use workforce management tools, and coordinate with other departments to meet operational goals efficiently.

Is a Wfm Manager career stressful?

A WFM (Workforce Management) Manager role can be stressful due to the need to balance staffing levels, meet performance targets, and handle operational challenges. The job often requires strong analytical skills, attention to detail, and the ability to adapt to changing business needs, which can contribute to work-related stress.

Is a Wfm Manager a good career?

A WFM (Workforce Management) Manager is a valuable role responsible for optimizing staffing, scheduling, and resource allocation within organizations, often requiring skills in data analysis and workforce planning tools. It offers opportunities for advancement in operations and leadership, with a typical focus on improving efficiency and service levels. The role can be stable and well-compensated, especially in industries like customer service, healthcare, and technology.

What are the most commonly searched types of Wfm jobs in Wisconsin?

The most popular types of Wfm jobs in Wisconsin are:

What are popular job titles related to Wfm Manager jobs in Wisconsin?

For Wfm Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Wfm Manager jobs in Wisconsin look for?

The top searched job categories for Wfm Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Wfm Manager jobs?

Cities in Wisconsin with the most Wfm Manager job openings:

Wfm Manager jobs near you
Infographic showing various Wfm Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,925 per year, or $29.8 per hour.

Assistant Manager

Visionworks

West Allis, WI • On-site

$16.28 - $21.58/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

About Us:
Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.
Pay Class: Full Time
Pay Rate: $16.28- $21.58 per/hr
The Role:
A Visionworks Optical Supervisor/Assistant Manager is a leader of self and supporter of the business at Visionworks. This person role models the Visionworks way and supervises the store in the absence of the General Manager. The OSUP will also support the General Manager in achieving store financial goals by demonstrating floor leadership, accountability, and providing associate team with coaching and development to ensure a simple, human and bold patient and customer journey.
  • Promote the store's profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets
  • Role model and engage in all steps of Patient/Customer journey, as well as supervise and redirect associates in exam lane and sales floor
  • Support GM in managing incoming traffic by coordinating and confirming doctor appointments , scheduled eyewear services, and ensuring all patient/customer's needs are met
  • Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
  • Use sound judgment to remove obstacles and find resolution in the patient/customer experience in partnership of General Manager
  • Execute all broad operational activities to meet the store's financial and customer experience goals

Qualifications:
  • HS Diploma, GED or equivalent experience required
  • 1-5 years of supervisory experience required

What we offer!
At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts -including but not limited to
  • Vision Coverage
  • Paid Parental Leave
  • Bereavement Leave
  • 401 (k) Savings Plan
  • Paid Time off
  • Milestone anniversary awards
  • Medical, Dental for Full Timers
  • And more!

Everyone has a story that makes them who they are. At Visionworks, we're looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

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