Senior Center Manager Jobs in Wisconsin (NOW HIRING)

Salary: $25.00 - $30.00 Hourly
Location : 248 W. Main Street, Stoughton, WI
Job Type: Full-Time
Job Number: 461
Department: Senior Center
Opening Date: 08/11/2026
SUMMARY OF JOB
The Stoughton Senior Center is seeking a compassionate, self-motivated Senior Center Case Manager to support adults 55+ in maintaining independence and enhancing their quality of life. A passion for serving seniors is at the heart of the role. This full-time position plays a vital part in advocating for older adults, assessing needs, coordinating services, and connecting clients with financial, medical, nutritional, transportation, and housing resources. The ideal candidate is creative, empathetic, and dedicated to treating every individual with dignity and respect. If you're driven to make a meaningful difference and build strong relationships within the community, we invite you to join our team.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Treats clients with dignity and respect in a fair and equitable manner.
• Interviews potential clients, families, neighbors, and friends to determine need and type of service(s).
• Acts as an advocate for older adults. Plans housing options including in-home with supplemental services such as home health care, housekeeper, etc., assisted living and nursing home placements.
• Needs to be an inwardly motivated self-starter using creativity and insight in dealing with clients.
• Acts as an advocate for appropriate use of funding sources regarding needed resources.
• Assesses client need for home-delivered meals and for cessation of program.
• Informs clients and the general public of available services.
• Completes various applications with clients (i.e. housing, financial, food assistance, etc.) and assists them in gathering eligibility-determining information.
• Assesses safety in the home.
• Monitors services and discusses with client and clients' families.
• Assesses the need for change of services.
• Reports abuse and neglect to appropriate authorities.
• Refers clients to the appropriate person/agency to resolve housing and Medicare/Medical Assistance and insurance problems. Refers clients to legal advice when needed.
• Prepares correspondence, reports, and forms regarding outreach activities.
• Maintains knowledge of available services and resources for older adult population. Attends relevant in-service training, seminars, and workshops.
• Builds effective working relationships with clients, Senior Center participants, volunteers, community members, and peers.
• Record keeping and record sharing with other agencies as is appropriate.
• Attends support group and community group meetings to explain outreach activities.

QUALIFICATIONS
Education, Training, Certifications & Experience

• A four-year degree in a human service-related field or comparable experience.
• Experience working with older adults.
• Knowledge of older adult programs and related resources.
• Certification in CPR or the ability to obtain within 6 months of hire
• Must be able to utilize a variety of advisory data and information such as financial statements, long-term care assessment information and forms, police reports, assistance and services application forms, referral information, hospital discharge information, elder law manual, Medical Assistance manuals, case management manuals, procedures, guidelines and non-routine correspondence.
• Ability to communicate orally and in writing with clients, clients' families/guardians, Senior Center personnel, medical care providers, nursing home personnel and social workers.
• Must be competent in Microsoft Office programs, other software applications, and the Internet.

Conditions of Employment

• Must pass a background check, driver's license check, pre-employment physical, and drug screen.
• A valid Wisconsin driver's license is required at hire.
• A well-functioning automobile to be used extensively.

JOB KNOWLEDGE, SKILLS, AND ABILITIES
Language Skills

• Ability to analyze data and information using established criteria, in order to determine consequences and to identify and select alternatives. Ability to compare, count, differentiate, measure and/or sort, as well as assemble, copy, record and transcribe data and information. Ability to classify, compute, tabulate, and categorize data.
• Must possess excellent interpersonal skills.
• Ability to advise and provide interpretation to others on how to apply policies, procedures, and standards to specific situations.
• Ability to maintain confidentiality at all times.
• Must have good organizational and time management skills.
• Must be a good listener.
• Must know the issues facing older adults.

Mathematical Skills

• Ability to add and subtract, multiply and divide, and calculate percentages, fractions, and decimals.

Judgment and Situational Reasoning Ability

• Ability to add and subtract, multiply and divide, and calculate percentages, fractions, and decimals.

Physical and Mental Abilities Required to Perform Essential Position Functions

• Ability to operate a variety of office equipment, including computer, photocopier, telephone, etc.
• Ability to exert very moderate physical effort in sedentary to light work, typically involving some combination of stooping, kneeling, crouching and crawling, lifting, carrying, pushing and pulling.

Environmental Adaptability

• May be exposed to cigarette smoke on home visits.
• May be exposed to pets (sometimes can be unfriendly)
• May encounter unpleasant living conditions upon home visits.
• May be exposed to infected body fluids.
• May be exposed to potentially harmful cleaning agents.
• Ability to lift 25 pounds.
• Required to change from sitting, standing, and walking positions repeatedly.
• Repetitive motion as required for computer keyboard use and handwriting.
• Need to be in and out of the car in temperature extremes.

FULL-TIME BENEFITS: 32+ Hours per Week
Effective 1-1-2026
The following benefits are offered to regular full-time (32+ hours per week/1664+ annual hours minimum) employees. Please note that this is a summary, and benefits are not guaranteed. Review the GHC HMO Summary of Benefits and Coverage (SBC) document for coverage details or contact GHC directly.
HEALTH INSURANCE
Coverage is effective the day after hire; premiums are deducted monthly from the 1st payroll of the month.
GHC HMO - benefits listed for in-network providers only.
Employee responsibility toward monthly premium:Family $75.26Employee & Spouse $50.99Employee & Child(ren) $44.91Single $24.27
GHC PPO - This plan is available exclusively to employees who do not have any GHC locations in their area.
Employee responsibility toward monthly premium:Family $101.60Employee & Spouse $68.81Employee & Child(ren) $60.62Single $32.79
In-Network Provider Coverage ONLY - See SBC for details
Deductibles are $500/single - $1,000/family
$0 co-pay for preventative services
$30 co-pay on office visits
$30 co-pay on urgent care visits
$100 co-pay on emergency room visits (co-pay waived if admitted to hospital)
Prescription drug co-pays:
$10/Tier 1
$35/Tier 2
$60/Tier 3
$200 Specialty drugs
$5 RX Outcomes
Out of Pocket Limit $2850 Single/ $5700 Family
Note: Employee out-of-pocket qualified medical expenses can be run through the flexible spending plan (Section 125), which is managed through Employee Benefits Corporation (EBC). Enrollment into this plan occurs only during annual enrollment, which is November/December.
DENTAL INSURANCE
Coverage is effective the day after hire. The City covers 100% of the premium for dental coverage.
Note: Full-time employees pay no portion of the dental premium.
Delta Dental benefits listed for in-network providers only
Delta Dental In-Network Coverage:
There is no deductible for dental coverage.
Per person, per benefit accumulation period is $1,000.
Diagnostic and preventive procedures are paid at 100%;
Basic restorative procedures are paid at 80%;
Major restorative procedures are paid at 50%;
Orthodontic procedures are paid at 0%.
Check Up Plus - lets you obtain diagnostic and preventive services - including examinations, X-rays, regular cleanings, and other related treatments without the costs of those services applying to your individual annual maximum. The full value of your annual maximum is applied to the benefits you receive for base and major restorative services.
RETIREMENT Provider: Wisconsin Retirement System (WRS)
The 2026 Wisconsin Retirement Rate is 14.40% for general employees. The employer and employee shares are equal at 7.20% each.
The 2026 Wisconsin Retirement Rate is 22.00% for protective employees. The employer share is 14.80% and the employee share is 7.20%.
Eligibility to Participate- from the ETF Your Benefit Handbook (ET-2119) Rev10/13
Depending on when you began your job, your job will have to meet one of these two standards for it to be covered under the WRS.

• One-third standard -- A position that is subject to the one-third standard meets WRS participation standards if you are expected to work at least one-third of full-time (600 hours for non-teaching employees) for at least one year from date of hire. You will remain eligible even if your job subsequently drops below one-third.
• Two-thirds standard -- A position that is subject to the two-thirds standard meets WRS participation standards if you are expected to work at least two-thirds full-time (1200 hours for non-teaching employees) for at least one year from date of hire. You will remain eligible even if your job subsequently drops below two-thirds.

If you were a continuing employee as of July 1, 2011, your job must meet the one-third standard. You will remain eligible even if your job subsequently drops below one-third.
If you were hired after July 1, 2011:

• If you were a participating employee before July 1, 2011, left WRS service, and did not take
• A separation benefit, and are now returning in a new job, your job must meet the one-third standard.
• If you were a participating employee before July 1, 2011, left WRS service, took a separation benefit, and are now returning in a new job, your job must meet the two-thirds standard.
• If you were not a participating employee before July 1, 2011, your job must meet the two-thirds standard.*

If you are not expected to meet these eligibility criteria when you are hired, you will not be enrolled in the WRS at that time. However, if you subsequently work at least 12 months, and in any 12-month period you meet the hours' requirement, you are prospectively enrolled in the WRS. In this situation, your WRS coverage is not retroactive.
WRS Mandatory Employee Contributions
If your employment is eligible to be covered under the WRS, you must make employee-required contributions. These contributions are credited to your individual WRS account. These contributions are vested immediately.
Your contributions are calculated as a percentage of your WRS earnings. The contribution rates are different for each WRS employment category. The rates generally change from year to year based on the recommendation of the consulting actuary.
Your employer may have agreed to pay part or all of your employee-required WRS contributions on your behalf, pursuant to a contract or collective bargaining agreement entered into prior to June 29, 2011. In addition, certain employees retained the right to bargain with their employers after that date over who will pay the employee-required contributions. Please contact Human Resources for more information.
GROUP LIFE INSURANCE Provider: Employee Trust Funds (ETF)/Securian
The city pays for the basic premium: Premium based on salary and age. Each employee will receive $1,000 insurance for each portion of $1,000 in earnings the previous year.
Eligibility: First of the month following 30 days of employment (timely enrollment-within 30 days from hire). No evidence of insurability required if the employee files within 30 days from date of hire.
Coverage for spouse/dependent and additional units is available, as an employee deduction.
INCOME CONTINUATION INSURANCE Provider: Employee Trust Funds (ETF)
The city provides the 90-day waiting period without cost to the employee.
The 60 or 30-day waiting period is available with the employee paying the cost of the difference between the 90-day waiting period and the period selected. Eligibility: First of the month following 30 days of employment (timely enrollment-within 30 days from hire).
ACCIDENTAL DEATH & DISMEMBERMENT Provider Employee Trust Funds (ETF)
Coverage is equal to the total amount of your group life insurance under the basic, supplemental and additional coverages. See The Wisconsin Public Employers Group Life Insurance Program Booklet ET-2101 Rev 1/2016 for further details.
VACATION
2 weeks + 3 days at hire and less than 4 full years of service (104 hours)
3 weeks + 3 days after 4 full years of service (144 hours)
4 weeks + 3 days after 9 full years of service (184 hours)
4 weeks + 4 days after 10 full years of service (192 hours)
4 weeks + 5 days after 11 full years of service (200 hours)
4 weeks + 6 days after 12 full years of service (208 hours)
4 weeks + 7 days after 13 full years of service (216 hours)
4 weeks + 8 days after 14 full years of service (224 hours)
*Vacation is effective