NATURE AND SCOPE This position reports to the Manager, Member Experience. Provides expedient and efficient assistance to all types of member inquiries, primarily through phone contact, using a number ...
NATURE AND SCOPE This position reports to the Manager, Member Experience. Provides expedient and efficient assistance to all types of member inquiries, primarily through phone contact, using a number ...
NATURE AND SCOPE This position reports to the Manager, Member Experience. Provides expedient and efficient assistance to all types of member inquiries, primarily through phone contact, using a number ...
NATURE AND SCOPE This position reports to the Manager, Member Experience. Provides expedient and efficient assistance to all types of member inquiries, primarily through phone contact, using a number ...
NATURE AND SCOPE This position reports to the Manager, Member Experience. Provides expedient and efficient assistance to all types of member inquiries, primarily through phone contact, using a number ...
NATURE AND SCOPE This position reports to the Manager, Member Experience. Provides expedient and efficient assistance to all types of member inquiries, primarily through phone contact, using a number ...
Member Experience Lead
Green Bay, WI · On-site
The MEL is responsible for supporting the General Manager and continually developing a high-performing team within the club. The MEL leads by example and coaches their Member Experience Specialists ...
Member Experience Lead
Green Bay, WI · On-site
The MEL is responsible for supporting the General Manager and continually developing a high-performing team within the club. The MEL leads by example and coaches their Member Experience Specialists ...
POSITION SUMMARY The Member Experience Advisor I serves as a member ambassador, providing ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
POSITION SUMMARY The Member Experience Advisor I serves as a member ambassador, providing ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
Member Experience Advisor I
Oshkosh, WI · On-site
POSITION SUMMARY The Member Experience Advisor I serves as a member ambassador, providing ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
Member Experience Advisor I
Oshkosh, WI · On-site
POSITION SUMMARY The Member Experience Advisor I serves as a member ambassador, providing ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
Personal Relationship Banker (Member Experience Advisor I)
Appleton, WI · On-site
$18.50 - $22.50/hr
POSITION SUMMARY The Member Experience Advisor I serves as a member ambassador, providing ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
New
Personal Relationship Banker (Member Experience Advisor I)
Appleton, WI · On-site
$18.50 - $22.50/hr
POSITION SUMMARY The Member Experience Advisor I serves as a member ambassador, providing ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
New
Employee Experience Manager
Janesville, WI · On-site
$24.62 - $37.01/hr
The Employee Experience Manager (EEM) is responsible for overseeing employee recruitment and ... May serve as a team member, or subject matter expert, for formal or department projects.
Employee Experience Manager
Janesville, WI · On-site
$24.62 - $37.01/hr
The Employee Experience Manager (EEM) is responsible for overseeing employee recruitment and ... May serve as a team member, or subject matter expert, for formal or department projects.
Employee Experience Manager
Janesville, WI · On-site
$51K - $76K/yr
The Employee Experience Manager (EEM) is responsible for overseeing employee recruitment and ... May serve as a team member, or subject matter expert, for formal or department projects.
Employee Experience Manager
Janesville, WI · On-site
$51K - $76K/yr
The Employee Experience Manager (EEM) is responsible for overseeing employee recruitment and ... May serve as a team member, or subject matter expert, for formal or department projects.
Customer Experience Manager
Delavan, WI · On-site
$51K - $76K/yr
The Customer Experience Manager (CEM) is responsible for overseeing the customer and donor ... May serve as a team member, or subject matter expert, for formal or department projects.
Customer Experience Manager
Delavan, WI · On-site
$51K - $76K/yr
The Customer Experience Manager (CEM) is responsible for overseeing the customer and donor ... May serve as a team member, or subject matter expert, for formal or department projects.
Employee Experience Manager
Janesville, WI · On-site
$24.62 - $37.01/hr
The Employee Experience Manager (EEM) is responsible for overseeing employee recruitment and ... May serve as a team member, or subject matter expert, for formal or department projects.
Employee Experience Manager
Janesville, WI · On-site
$24.62 - $37.01/hr
The Employee Experience Manager (EEM) is responsible for overseeing employee recruitment and ... May serve as a team member, or subject matter expert, for formal or department projects.
Customer Experience Manager
Delavan, WI · On-site
$24.62 - $37.01/hr
The Customer Experience Manager (CEM) is responsible for overseeing the customer and donor ... May serve as a team member, or subject matter expert, for formal or department projects.
Customer Experience Manager
Delavan, WI · On-site
$24.62 - $37.01/hr
The Customer Experience Manager (CEM) is responsible for overseeing the customer and donor ... May serve as a team member, or subject matter expert, for formal or department projects.
Customer Experience Manager
Delavan, WI · On-site
$24.62 - $37.01/hr
The Customer Experience Manager (CEM) is responsible for overseeing the customer and donor ... May serve as a team member, or subject matter expert, for formal or department projects.
Customer Experience Manager
Delavan, WI · On-site
$24.62 - $37.01/hr
The Customer Experience Manager (CEM) is responsible for overseeing the customer and donor ... May serve as a team member, or subject matter expert, for formal or department projects.
The Member Experience Advisor explains account features and regulatory requirements in clear ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
The Member Experience Advisor explains account features and regulatory requirements in clear ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
The Member Experience Advisor explains account features and regulatory requirements in clear ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
The Member Experience Advisor explains account features and regulatory requirements in clear ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
What This Role Owns The Senior Manager, Member Experience & Lifecycle Strategy owns strategy and performance planning across the full member lifecycle: onboarding and activation, engagement and ...
What This Role Owns The Senior Manager, Member Experience & Lifecycle Strategy owns strategy and performance planning across the full member lifecycle: onboarding and activation, engagement and ...
Description POSITION SUMMARY The Member Experience Advisor I serves as a member ambassador ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
Description POSITION SUMMARY The Member Experience Advisor I serves as a member ambassador ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
Description POSITION SUMMARY The Member Experience Advisor I serves as a member ambassador ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
Description POSITION SUMMARY The Member Experience Advisor I serves as a member ambassador ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
POSITION SUMMARY The Member Experience Advisor I serves as a member ambassador, providing ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
POSITION SUMMARY The Member Experience Advisor I serves as a member ambassador, providing ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
POSITION SUMMARY The Member Experience Advisor I serves as a member ambassador, providing ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
POSITION SUMMARY The Member Experience Advisor I serves as a member ambassador, providing ... Identify opportunities to help members thrive financially with a focus on managing money, saving ...
Member Experience Manager information
See Wisconsin salary details
$24.7K - $33.1K
9% of jobs
$33.1K - $41.5K
15% of jobs
$42.2K is the 25th percentile. Wages below this are outliers.
$41.5K - $49.9K
17% of jobs
The median wage is $52.8K / yr.
$49.9K - $58.3K
27% of jobs
$63.5K is the 75th percentile. Wages above this are outliers.
$58.3K - $66.7K
12% of jobs
$66.7K - $75.1K
8% of jobs
$75.1K - $83.5K
4% of jobs
$83.5K - $91.9K
3% of jobs
$91.9K - $100.3K
2% of jobs
$100.3K - $108.7K
2% of jobs
$108.7K - $117.1K
1% of jobs
$24.7K
$60.1K
$117.1K
How much do member experience manager jobs pay per year?
As of Aug 15, 2026, the average yearly pay for member experience manager in Wisconsin is $60,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $69,100.00 per year, depending on experience, location, and employer.
What is a member experience manager?
A Member Experience Manager is a professional responsible for ensuring that members of an organization, such as a gym, club, or association, have positive and engaging interactions throughout their membership journey. They design and implement strategies to enhance member satisfaction, retention, and loyalty by addressing feedback, managing communications, and improving services. Member Experience Managers often collaborate with other teams to create a welcoming environment and resolve any issues members may encounter.
How does a member experience manager typically collaborate with other departments to enhance member satisfaction?
A Member Experience Manager frequently works cross-functionally, partnering with teams such as Marketing, Operations, and Customer Support to ensure a seamless member journey. They gather feedback from members, analyze data, and communicate insights to relevant departments to drive improvements in products, services, and processes. Regular meetings and collaborative projects are common, allowing the Member Experience Manager to advocate for member needs and champion initiatives that boost satisfaction and retention.
What are the key skills and qualifications needed to thrive as a member experience manager, and why are they important?
To thrive as a Member Experience Manager, you need expertise in customer service, relationship management, and a background in business or hospitality, often supported by a relevant bachelor’s degree. Familiarity with CRM systems, feedback management tools, and data analytics platforms is typically required. Exceptional interpersonal skills, problem-solving abilities, and a proactive mindset set top performers apart in this role. These skills ensure consistently positive member interactions, drive retention, and foster long-term loyalty crucial to an organization’s success.
What is the difference between Member Experience Manager vs Customer Success Manager?
| Aspect | Member Experience Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Enhancing member engagement and satisfaction | Ensuring customer retention and success with products/services |
| Work Environment | Membership organizations, clubs, associations | Tech companies, SaaS, service industries |
| Required Skills | Communication, relationship management, event planning | Onboarding, technical knowledge, problem-solving |
| Common Usage | Membership retention, community building | Account management, product adoption |
While both roles focus on improving client or member satisfaction, the Member Experience Manager primarily works within membership-based organizations to foster engagement and loyalty. In contrast, the Customer Success Manager typically operates in the tech and SaaS sectors, focusing on helping clients succeed with products or services to ensure retention and growth.
What are the most commonly searched types of Member Experience jobs in Wisconsin?
The most popular types of Member Experience jobs in Wisconsin are:
What are popular job titles related to Member Experience Manager jobs in Wisconsin?
For Member Experience Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Member Experience Manager jobs in Wisconsin look for?
The top searched job categories for Member Experience Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Member Experience Manager jobs?
Cities in Wisconsin with the most Member Experience Manager job openings:
Full-time
Re-posted 8 days ago
Job description
At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members’ financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you’ll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.
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NATURE AND SCOPE
This position reports to the Manager, Member Experience. Provides expedient and efficient assistance to all types of member inquiries, primarily through phone contact, using a number of different systems and programs. Cross-sells Landmark products and services.
This position reports to the Manager, Member Experience. Provides expedient and efficient assistance to all types of member inquiries, primarily through phone contact, using a number of different systems and programs. Cross-sells Landmark products and services.
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REQUIREMENTS
1. High school diploma or equivalent and a minimum two years of prior customer service experience.
2. Bilingual (English/Spanish speaking) candidates preferred.
3. Experience or ability to gain proficiency in all programs and systems used for this job.
4. Excellent verbal and written communication skills, problem solving skills, organizational skills and the ability to work independently.
5. Must develop a thorough understanding of company policies and procedures as they relate to the position. Must comply with all company policies and procedures and all job-related state and federal laws and regulations.
1. High school diploma or equivalent and a minimum two years of prior customer service experience.
2. Bilingual (English/Spanish speaking) candidates preferred.
3. Experience or ability to gain proficiency in all programs and systems used for this job.
4. Excellent verbal and written communication skills, problem solving skills, organizational skills and the ability to work independently.
5. Must develop a thorough understanding of company policies and procedures as they relate to the position. Must comply with all company policies and procedures and all job-related state and federal laws and regulations.
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PRINCIPAL ACCOUNTABILITIES
1. Answers members’ phone inquiries regarding services and their personal accounts, finds solutions for problems or errors, and corrects them.
2. Performs transactions for the members per telephone request.
3. Educates members in order to self-serve, achieve first call resolution and reduce the amount of future contacts.
4. Utilizes various third party systems.
5. Proactively cross-sells other credit union services to the members.
6. Performs other duties as assigned.
1. Answers members’ phone inquiries regarding services and their personal accounts, finds solutions for problems or errors, and corrects them.
2. Performs transactions for the members per telephone request.
3. Educates members in order to self-serve, achieve first call resolution and reduce the amount of future contacts.
4. Utilizes various third party systems.
5. Proactively cross-sells other credit union services to the members.
6. Performs other duties as assigned.
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EEO/Veterans/Disabled