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Member Experience Jobs (NOW HIRING)

Retro Fitness

Member Experience Associate

Tenafly, NJ · On-site

$16.50/hr

The Member Experience Associate is responsible for the entire Member Experience, you will be the face of the club; you are the person a member sees when he or she first walks in. You will be the ...

Invited

Member Experience Coordinator

Jupiter, FL · On-site

Job Summary The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event ...

ClubCorp

Member Experience Coordinator

Irving, TX · On-site

$18 - $22/hr

Job Summary The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event ...

VASA Fitness

Member Experience Lead

Lucerne, CO

$19.20/hr

Member Experience Lead (MEL) REPORTS TO: General Manager DIRECT REPORTS: Member Experience Specialists FLSA: Hourly, Non-Exempt COMPENSATION: $19.20 per hour + Commission and Bonus Opportunities!

Invited

Member Experience Coordinator

Los Angeles, CA · On-site

Job Summary The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event ...

VASA Fitness

Member Experience Lead

Tucson, AZ

$19.20/hr

Member Experience Lead (MEL) REPORTS TO: General Manager DIRECT REPORTS: Member Experience Specialists FLSA: Hourly, Non-Exempt COMPENSATION: $19.20 per hour + Commission and Bonus Opportunities!

VASA Fitness

Member Experience Lead

Greeley, CO

$19.20/hr

Member Experience Lead (MEL) REPORTS TO: General Manager DIRECT REPORTS: Member Experience Specialists FLSA: Hourly, Non-Exempt COMPENSATION: $19.20 per hour + Commission and Bonus Opportunities!

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How much do member experience jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for member experience in the United States is $14.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.87 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

In the Member Experience field, high-paying roles such as customer success managers or client relations specialists can reach $4,000 weekly with experience and strong communication skills. These roles often require excellent interpersonal abilities, industry knowledge, and sometimes certifications but typically do not require a college degree. Compensation varies based on company, location, and performance metrics.

What is the highest paying customer service job?

In customer service roles, senior positions such as Customer Service Managers, Client Services Directors, or roles in specialized industries like technical support or sales often have the highest salaries. These roles typically require extensive experience, leadership skills, and sometimes industry-specific certifications, with salaries varying based on company size and location.

What does a typical day look like for someone working in Member Experience?

A typical day in Member Experience involves responding to member inquiries via phone, email, or chat, resolving issues, and providing personalized assistance to enhance satisfaction. You may also participate in onboarding new members, gather feedback for continuous improvement, and collaborate with other departments like marketing or product development to advocate for member needs. The pace can be dynamic, with priorities shifting between proactive outreach and reactive problem-solving. Regular team meetings and ongoing training are common, helping you stay updated on best practices and service offerings. This role provides hands-on opportunities to build lasting relationships and contribute directly to the organization's reputation and member retention.

What is a Member Experience job?

A Member Experience job focuses on enhancing customer satisfaction and engagement by ensuring a seamless and positive interaction with a company’s products or services. Responsibilities often include addressing member inquiries, resolving issues, collecting feedback, and improving processes to boost loyalty. These roles exist in industries like healthcare, financial services, and subscription-based businesses, where retaining and delighting members is key.

What is a member experience associate at AAA?

A member experience associate at AAA is responsible for assisting members, providing customer service, and addressing inquiries related to memberships and services. The role often involves communication skills, familiarity with AAA products, and a focus on member satisfaction within a retail or service environment.

How can I make 2000 a week working from home?

Member Experience roles often involve customer service, support, or engagement tasks that can be performed remotely. To earn $2000 weekly, one might need to work multiple full-time shifts, develop specialized skills, or take on high-paying freelance or contract opportunities within the field. Building experience and efficiency with communication tools and CRM software can also help increase earning potential.

What are the key skills and qualifications needed to thrive in the Member Experience position, and why are they important?

To thrive as a Member Experience professional, you need strong customer service skills, problem-solving abilities, and a background in client relations or hospitality. Familiarity with customer relationship management (CRM) systems, support ticketing platforms, and common membership management tools is often required. Exceptional communication, active listening, and a positive attitude are important soft skills that set top performers apart. These skills are crucial to ensuring members feel valued, engaged, and supported, ultimately enhancing member satisfaction and loyalty.

More about Member Experience jobs
What cities are hiring for Member Experience jobs? Cities with the most Member Experience job openings:
What are the most commonly searched types of Member Experience jobs? The most popular types of Member Experience jobs are:
What states have the most Member Experience jobs? States with the most job openings for Member Experience jobs include:
What job categories do people searching Member Experience jobs look for? The top searched job categories for Member Experience jobs are:
Member Experience jobs near you
Infographic showing various Member Experience job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,329 per year, or $14.1 per hour.

Member Experience - Member Experience Associate

Landmark Credit Union

Brookfield, WI • On-site

Full-time

Posted 21 days ago

Landmark Credit Union rating

8.7

Company rating: 8.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members' financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you'll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.
NATURE AND SCOPE
This position reports to the Manager, Member Experience. Provides expedient and efficient assistance to all types of member inquiries, primarily through phone contact, using a number of different systems and programs. Cross-sells Landmark products and services.
REQUIREMENTS
1. High school diploma or equivalent and a minimum two years of prior customer service experience.
2. Bilingual (English/Spanish speaking) candidates preferred.
3. Experience or ability to gain proficiency in all programs and systems used for this job.
4. Excellent verbal and written communication skills, problem solving skills, organizational skills and the ability to work independently.
5. Must develop a thorough understanding of company policies and procedures as they relate to the position. Must comply with all company policies and procedures and all job-related state and federal laws and regulations.
PRINCIPAL ACCOUNTABILITIES
1. Answers members' phone inquiries regarding services and their personal accounts, finds solutions for problems or errors, and corrects them.
2. Performs transactions for the members per telephone request.
3. Educates members in order to self-serve, achieve first call resolution and reduce the amount of future contacts.
4. Utilizes various third party systems.
5. Proactively cross-sells other credit union services to the members.
6. Performs other duties as assigned.
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