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Member Experience Coordinator Jobs (NOW HIRING)

ClubCorp

Member Experience Coordinator

Charlotte, NC · On-site

Job Summary The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event ...

ClubCorp

Member Experience Coordinator

Los Angeles, CA · On-site

$25 - $27/hr

Job Summary The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event ...

ClubCorp

Member Experience Coordinator

Fayetteville, GA · On-site

$18 - $20/hr

Job Summary The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event ...

ClubCorp

Member Experience Coordinator

Raleigh, NC · On-site

$16 - $19/hr

Job Summary The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event ...

Invited

Member Experience Coordinator

Raleigh, NC · On-site

Job Summary The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event ...

Invited

Member Experience Coordinator

Los Angeles, CA · On-site

Job Summary The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event ...

ClubCorp

Member Experience Coordinator

Rancho Mirage, CA · On-site

$22 - $24/hr

Job Summary The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event ...

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How much do member experience coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for member experience coordinator in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is a member experience coordinator?

Member Experience Coordinators are professionals who ensure that members of an organization, such as a gym, club, or association, have positive and engaging experiences. They handle member inquiries, resolve issues, manage events or programs, and often collect feedback to improve services. Their goal is to enhance member satisfaction, foster a sense of community, and support member retention. This role requires strong communication, problem-solving, and organizational skills.

How does a member experience coordinator typically collaborate with other departments to enhance the member journey?

As a Member Experience Coordinator, collaboration with teams such as marketing, operations, and customer support is essential to ensure a seamless and positive experience for members. You may regularly communicate member feedback to these departments, contribute to the development of new programs, and help troubleshoot issues that require cross-functional solutions. Frequent coordination ensures that the needs and preferences of members are heard and integrated into service improvements, making your role pivotal in driving member satisfaction and retention.

What are the key skills and qualifications needed to thrive as a member experience coordinator, and why are they important?

To thrive as a Member Experience Coordinator, you need strong organizational abilities, customer service expertise, and typically an associate's or bachelor's degree in business, communications, or a related field. Familiarity with CRM software, membership management platforms, and event planning tools is often required. Exceptional interpersonal skills, problem-solving, and attention to detail help you build rapport and address member needs effectively. These skills are crucial for delivering seamless, positive member experiences and supporting organizational growth.

What is the difference between Member Experience Coordinator vs Member Services Specialist?

AspectMember Experience CoordinatorMember Services Specialist
CredentialsTypically requires customer service experience, sometimes certifications in client relationsOften requires customer service or administrative experience, certifications vary
Work EnvironmentEngages directly with members, focuses on enhancing experienceHandles member inquiries, provides support and information
Employer & Industry UsageCommon in membership organizations, clubs, associationsWidely used in healthcare, fitness, and nonprofit sectors

The Member Experience Coordinator focuses on improving overall member satisfaction and engagement, often through proactive initiatives. In contrast, the Member Services Specialist primarily handles day-to-day inquiries and support. Both roles require strong communication skills and customer service experience, but the Coordinator role emphasizes experience enhancement strategies, while the Specialist role centers on service delivery.

What cities are hiring for Member Experience Coordinator jobs?

Cities with the most Member Experience Coordinator job openings:

What are the most commonly searched types of Member Experience jobs?

The most popular types of Member Experience jobs are:

What states have the most Member Experience Coordinator jobs?

States with the most job openings for Member Experience Coordinator jobs include:

Member Experience Coordinator jobs near you
Infographic showing various Member Experience Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,662 per year, or $20 per hour.

Member Experience Coordinator

Battleground Country Club

Manalapan, NJ • On-site

$58K - $60K/yr

Full-time

Posted 27 days ago

Job description

Member Experience Coordinator 

Position Overview: 
The Member Experience Coordinator is responsible for planning, coordinating, and executing engaging youth, family, and member programming that enhances the overall Club experience. This role develops a diverse calendar of events, seasonal camps, and recreational activities designed to foster member engagement, build community, and create memorable experiences for members of all ages. 
Working closely with multiple departments, the Member Experience Coordinator oversees the day-to-day operations of youth programming, supervises programming staff, manages event logistics, and ensures all activities are safe, organized, and aligned with the Club's standards of excellence.  

Key Responsibilities: 
  • Program Planning & Coordination: Assist in developing and administering a diverse range of youth and family-focused programs, including recreational activities, seasonal camps, and family-friendly events. Ensure that all programs are aligned with member interests and Club standards. 
  • Staff Supervision & Development: Supervise a team of youth activity counselors and camp counselors. Provide training, guidance, and support to ensure staff are well-prepared to lead programs, promote safety, and deliver high-quality experiences. 
  • Event Execution & Support: Assist in the day-to-day management of events, from set-up to execution, ensuring all logistics are in place (staffing, materials, equipment). Act as the on-site point of contact during events to ensure smooth operations. 
  • Member & Family Engagement: Build strong relationships with families and members by promoting activities, gathering feedback, and responding to inquiries. Create a welcoming atmosphere that encourages participation and fosters community. 
  • Safety Oversight: Ensure that all activities are conducted in a safe and secure manner, complying with Club safety protocols and industry best practices. Maintain equipment and facilities to ensure they are safe and suitable for programming. 
  • Marketing & Communications: Support the promotion of youth, family, and member events by developing engaging event content, maintaining event calendars and registration information, and collaborating with the Marketing team on newsletters, emails, digital signage, social media, and website updates. Ensure all communications are accurate, timely, and aligned with the Club's brand standards. 
  • Budget Assistance & Resource Management: Assist in managing program budgets by tracking expenses, making cost-effective decisions, and ensuring programs stay within allocated resources. Help with the preparation of purchase orders and inventory management for program supplies. 
  • Administrative Support: Maintain accurate records of program registrations, attendance, and feedback. Assist in compiling reports and analyzing the effectiveness of programming.  
  • Cross-Department Collaboration: Work with other departments (e.g., food and beverage, golf, tennis, facilities, marketing) to ensure all aspects of family programming are integrated into the overall Club experience. 
 
EDUCATION/EXPERIENCE/SKILLS: 
  • Bachelor’s degree in education, event management, or recreation preferred. 
  • Minimum of two years related work experience in event programming, recreation, hospitality, youth programming, or member engagement. 
  • Must possess CPR and First Aid certification. 
  • Experience in educational program development and implementation. 
  • Must have knowledge of age-appropriate activities and enjoy working with all age groups. 
  • Proficient in Outlook, internet applications, knowledge of MS Word, Excel, and PowerPoint applications. 
  • Ability to establish and maintain effective relationships with members, guests, clients, and employees. 
  • Knowledge of and ability to perform required role in emergency situations. 
  • Strong organizational skills required. 
  • Must work in a safe, prudent, and organized manner. 
  • Must possess excellent communication skills including strong verbal, written, and positive interpersonal skills. 
  • Ability to interact effectively with members, guests, and staff of diverse backgrounds, cultures, and education levels. 
  • Demonstrated results-oriented and capable of working with minimal direction. 
  • Excellent team player with ability to work hands-on in a fast-paced environment. 
 
PHYSICAL AND MENTAL DEMANDS: 
  • Requires the ability to safely lift items up to 30 pounds. 
  • Continuous walking and standing. 
  • Frequent lifting, bending, stooping, pulling, and repetitive actions. 
  • Be physically able to reach, bend, and stoop. 
  • Be able to work in a standing position for long periods of time. 
  • Must be able to convey information and ideas clearly. 
  • Must be able to evaluate and select among alternative courses of action quickly and accurately. 
  • Must maintain composure and objectivity under pressure. 
  • Must be effective in listening to, understanding, and clarifying the concerns and issues raised by members, guests, and team members. 
  • Ability to project voice and get attention of and cooperation from youngsters. 

TYPICAL WORKING CONDITIONS: 
Work is performed in an indoor/outdoor setting, busy and noisy environment. Some varied weather conditions are expected with exposure to heat/humidity, or cool/cold weather. Varying schedule to include evenings, holidays, and extended hours as business dictates.