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Member Experience Coordinator Jobs (NOW HIRING)

ClubCorp

Member Experience Coordinator

Fayetteville, GA · On-site

$18 - $20/hr

Job Summary The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event ...

ClubCorp

Member Experience Coordinator

Los Angeles, CA · On-site

$25 - $27/hr

Job Summary The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event ...

ClubCorp

Member Experience Coordinator

Rancho Mirage, CA · On-site

$22 - $24/hr

Job Summary The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event ...

Invited

Member Experience Coordinator

Los Angeles, CA · On-site

Job Summary The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event ...

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How much do member experience coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for member experience coordinator in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is a member experience coordinator?

Member Experience Coordinators are professionals who ensure that members of an organization, such as a gym, club, or association, have positive and engaging experiences. They handle member inquiries, resolve issues, manage events or programs, and often collect feedback to improve services. Their goal is to enhance member satisfaction, foster a sense of community, and support member retention. This role requires strong communication, problem-solving, and organizational skills.

How does a member experience coordinator typically collaborate with other departments to enhance the member journey?

As a Member Experience Coordinator, collaboration with teams such as marketing, operations, and customer support is essential to ensure a seamless and positive experience for members. You may regularly communicate member feedback to these departments, contribute to the development of new programs, and help troubleshoot issues that require cross-functional solutions. Frequent coordination ensures that the needs and preferences of members are heard and integrated into service improvements, making your role pivotal in driving member satisfaction and retention.

What are the key skills and qualifications needed to thrive as a member experience coordinator, and why are they important?

To thrive as a Member Experience Coordinator, you need strong organizational abilities, customer service expertise, and typically an associate's or bachelor's degree in business, communications, or a related field. Familiarity with CRM software, membership management platforms, and event planning tools is often required. Exceptional interpersonal skills, problem-solving, and attention to detail help you build rapport and address member needs effectively. These skills are crucial for delivering seamless, positive member experiences and supporting organizational growth.

What is the difference between Member Experience Coordinator vs Member Services Specialist?

AspectMember Experience CoordinatorMember Services Specialist
CredentialsTypically requires customer service experience, sometimes certifications in client relationsOften requires customer service or administrative experience, certifications vary
Work EnvironmentEngages directly with members, focuses on enhancing experienceHandles member inquiries, provides support and information
Employer & Industry UsageCommon in membership organizations, clubs, associationsWidely used in healthcare, fitness, and nonprofit sectors

The Member Experience Coordinator focuses on improving overall member satisfaction and engagement, often through proactive initiatives. In contrast, the Member Services Specialist primarily handles day-to-day inquiries and support. Both roles require strong communication skills and customer service experience, but the Coordinator role emphasizes experience enhancement strategies, while the Specialist role centers on service delivery.

What cities are hiring for Member Experience Coordinator jobs?

Cities with the most Member Experience Coordinator job openings:

What are the most commonly searched types of Member Experience jobs?

The most popular types of Member Experience jobs are:

What states have the most Member Experience Coordinator jobs?

States with the most job openings for Member Experience Coordinator jobs include:

What job categories do people searching Member Experience Coordinator jobs look for?

The top searched job categories for Member Experience Coordinator jobs are:

Member Experience Coordinator jobs near you
Infographic showing various Member Experience Coordinator job openings in the United States as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,662 per year, or $20 per hour.

Member Experience Coordinator

The Cannon Community

Houston, TX • On-site

$13 - $15/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Member Experience Coordinator

Houston Area / Full-Time Hourly / 30-40 hrs/week / $13.00-$15.00/hour / Reports to Member Experience Manager / Occasional travel to other Cannon locations


To apply: Send your resume to talent@thecannon.com with the subject line: Member Experience Coordinator Applicant.


About This Role

The Member Experience Coordinator leads the member experience at one of The Cannon's operating locations, owning the day-to-day, building genuine relationships with members, and keeping the space running with care and consistency. You are the primary point of contact for members and the first impression for anyone who walks through the door, from the first visit through onboarding and ongoing membership.

You will step into a fully operating location with immediate ownership. You will conduct tours, work closely with the Member Experience Manager to move conversations forward and support retention, and have a real impact on the operational and community health of the location. Consistent strong performance here creates a clear path to a full salaried position as The Cannon continues to grow in 2027.


What You'll Own

  • Lead the member experience at your location, building genuine relationships from day one and serving as the trusted point of contact across every member touchpoint.
  • Conduct tours for walk-ins and scheduled visits, then work closely with the Member Experience Manager to follow up, move conversations forward, and support leasing outcomes.
  • Lead new member orientations and establish a strong foundation from the start.
  • Proactively gather and act on member feedback, resolving issues before they escalate.
  • Oversee daily operations including front desk, facilities, inventory, conference rooms, and the overall rhythm of the location.
  • Identify operational gaps and process improvements and see them through.
  • Represent The Cannon with a consistent standard of professionalism and hospitality 


What We're Looking For

We are looking for someone who leads with genuine care, takes ownership without being asked, and understands that the experience they create directly shapes how members feel about The Cannon. Here is what that looks like in practice:

  1. Build real relationships. Know members by name, understand their work, and show up for them in a way that builds lasting trust.
  2. Own the experience. From the first tour through renewal, you set the tone for what it means to be a Cannon member.
  3. Keep things running. Stay ahead of operations, anticipate what needs attention, and handle it with consistency.
  4. Communicate with clarity. Flag challenges early, share wins, and keep the Member Experience Manager well informed.
  5. Think forward. Bring ideas that improve the space, the experience, and the community around you.


A positive attitude, strong people skills, and a genuine interest in hospitality and customer experience go a long way here. Experience in a customer-facing role is a plus, but if this is your first one, even better. We love developing people who are excited to learn and committed to setting themselves up for success, both here at The Cannon and in their long-term career.


If this sounds like you, we’d love to hear from you!

Apply