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The Bachrach Group

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Member Services Coordinator

New York, NY · On-site

$23/hr

Member Service Coordinator We are seeking a reliable, detail-oriented candidate to support our client, a non-profit organization in Manhattan. This role requires strong customer service/communication ...

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Member Services Coordinator

Newton, MA · On-site

$19 - $22/hr

The WSY is searching for a dynamic and passionate individual to join our team as a Member Services Coordinator. Apply today! Are you a natural relationship builder who thrives on connecting with ...

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How much do member services coordinator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for member services coordinator in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What does a member services coordinator do?

A Member Services Coordinator is responsible for supporting and enhancing the experience of members within an organization. Their duties typically include responding to member inquiries, processing memberships and renewals, organizing member events, and ensuring that members receive timely communication and support. They act as a liaison between the organization and its members, helping to resolve issues and maintain positive relationships. This role often requires strong communication, organizational, and customer service skills.

What are the key skills and qualifications needed to thrive as a member services coordinator, and why are they important?

To thrive as a Member Services Coordinator, you need strong organizational abilities, customer service expertise, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, membership databases, and office productivity tools is often required. Excellent communication, active listening, and problem-solving skills help you build positive relationships with members and address their needs efficiently. These skills ensure smooth operations, high member satisfaction, and retention in membership-driven organizations.

How does a member services coordinator typically collaborate with other departments to enhance member satisfaction?

A Member Services Coordinator frequently works in close partnership with teams such as Marketing, Events, and Operations to ensure members receive timely and accurate information, as well as a seamless experience. They often relay member feedback or concerns to the appropriate departments, help coordinate member-focused events, and assist in implementing new initiatives designed to boost engagement and satisfaction. This role requires strong communication skills and a proactive approach to problem-solving, as effective collaboration is key to addressing member needs and improving overall service quality.
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Member Services Coordinator jobs near you
Infographic showing various Member Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $41,662 per year, or $20 per hour.

Member Services Coordinator

CHRISTIAN BROTHERS SERVICES

Romeoville, IL

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Join us at Christian Brothers Services, where our mission is to support and serve the Catholic Church and its ministries across the nation. The Risk Solutions division is looking for a Member Services Coordinator. The Member Services Coordinator plays a key role in supporting Risk Solutions operations by managing accounts receivable-related customer service, coordinating division projects and mailers, supporting the SAP annual enrollment process, and responding to member inquiries in a timely and professional manner. If you excel in customer service, enjoy working with data and documents, and can juggle multiple priorities with precision, we’d love to meet you!

Pay range: $20.00 - $25.00 per hour

Key Responsibilities

  • Manage accounts receivables: monitor aging reports, issue notices, and communicate with members.

  • Coordinate divisional projects and mailers, including creating/editing fillable forms and performing mail merges.

  • Lead the SAP annual enrollment process—verify registrations, update documents, maintain accuracy standards, and file electronic records.

  • Support members via phone and email, ensuring timely and professional communication.

  • Assist with administrative tasks such as web registrations, monthly reports, and division support.

Christian Brothers Services is a not-for-profit comprised of cooperative programs providing administrative and managerial services to Catholic organizations. We offer competitive salary and a competitive benefits package!

Benefits:

  • 403(b)
  • 403(b) matching
  • Pension
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Qualifications:

  • 3+ years in accounts receivables, project support, or administrative roles

  • Strong math and analytical skills

  • Proficiency with Microsoft Office Suite, Mail Merge, and Adobe Acrobat

  • Exceptional organization, communication, and attention to detail

  • Ability to work both independently and collaboratively

Apply