Member Services Manager
Roscoe, IL · On-site
Member Services Manager Location: NorthPointe Type: Full time Salary $49,920 plus bonus Benefits : -Medical, Dental and Vision Insurance - Paid Days Off (ETO) - 401(k) Plan with Company Matching ...
Member Services Manager
Roscoe, IL · On-site
Member Services Manager Location: NorthPointe Type: Full time Salary $49,920 plus bonus Benefits : -Medical, Dental and Vision Insurance - Paid Days Off (ETO) - 401(k) Plan with Company Matching ...
Member Services Manager Location: NorthPointe Type: Full time Salary $49,920 plus bonus Benefits : -Medical, Dental and Vision Insurance - Paid Days Off (ETO) - 401(k) Plan with Company Matching ...
Member Services Manager Location: NorthPointe Type: Full time Salary $49,920 plus bonus Benefits : -Medical, Dental and Vision Insurance - Paid Days Off (ETO) - 401(k) Plan with Company Matching ...
Member Services Manager
Mayetta, KS · On-site
$60K - $73K/yr
Member Services Supervisor: Assistant General Manager (Member Services) Location: 16281 Q Road Mayetta, KS 66509 Range: $60,850 - $73,019 Offering rate will vary within the listed range above.
Member Services Manager
Mayetta, KS · On-site
$60K - $73K/yr
Member Services Supervisor: Assistant General Manager (Member Services) Location: 16281 Q Road Mayetta, KS 66509 Range: $60,850 - $73,019 Offering rate will vary within the listed range above.
Member Services Manager
Mayetta, KS · On-site
$60K - $73K/yr
Member Services Supervisor: Assistant General Manager (Member Services) Location: 16281 Q Road Mayetta, KS 66509 Range: $60,850 - $73,019 Offering rate will vary within the listed range above.
Member Services Manager
Mayetta, KS · On-site
$60K - $73K/yr
Member Services Supervisor: Assistant General Manager (Member Services) Location: 16281 Q Road Mayetta, KS 66509 Range: $60,850 - $73,019 Offering rate will vary within the listed range above.
Member Services Manager
Mayetta, KS · On-site
$60K - $73K/yr
Member Services Supervisor: Assistant General Manager (Member Services) Location: 16281 Q Road Mayetta, KS 66509 Range: $60,850 - $73,019 Offering rate will vary within the listed range above.
Member Services Manager
Mayetta, KS · On-site
$60K - $73K/yr
Member Services Supervisor: Assistant General Manager (Member Services) Location: 16281 Q Road Mayetta, KS 66509 Range: $60,850 - $73,019 Offering rate will vary within the listed range above.
Member Services Manager
Mayetta, KS · On-site
$60K - $73K/yr
Member Services Supervisor: Assistant General Manager (Member Services)Location: 16281 Q Road Mayetta, KS 66509Range: $60,850 - $73,019Offering rate will vary within the listed range above.
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Member Services Manager
Mayetta, KS · On-site
$60K - $73K/yr
Member Services Supervisor: Assistant General Manager (Member Services)Location: 16281 Q Road Mayetta, KS 66509Range: $60,850 - $73,019Offering rate will vary within the listed range above.
Member Services Manager
Westminster, CO · On-site
The Member Services Manager handles escalated and complex member issues, works collaboratively with cross-functional teams to resolve service concerns, and ensures operational standards align with ...
Member Services Manager
Westminster, CO · On-site
The Member Services Manager handles escalated and complex member issues, works collaboratively with cross-functional teams to resolve service concerns, and ensures operational standards align with ...
Member Services Manager
Nashville, NC · On-site
Purpose The Member Services Manager has the broadest MSR knowledge and is responsible for training, delegating, and reviewing the work of all levels of MSRs as well as the oversight of Cash ...
Member Services Manager
Nashville, NC · On-site
Purpose The Member Services Manager has the broadest MSR knowledge and is responsible for training, delegating, and reviewing the work of all levels of MSRs as well as the oversight of Cash ...
Member Services Representative
Charleston, SC · On-site
$18 - $20/hr
Responsibilities include providing outstanding member care, supporting the Member Services Manager, promoting and selling retail, managing Mindbody scheduling and accounts, completing administrative ...
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Member Services Representative
Charleston, SC · On-site
$18 - $20/hr
Responsibilities include providing outstanding member care, supporting the Member Services Manager, promoting and selling retail, managing Mindbody scheduling and accounts, completing administrative ...
Member Services Manager
Saint Paul, MN · On-site
$17 - $40/hr
Client Experience -Drive member retention by following the daily operation guides, excellent customer service, and consistent follow-ups. * Team Accountability & Floor Leadership- Promote the value ...
Member Services Manager
Saint Paul, MN · On-site
$17 - $40/hr
Client Experience -Drive member retention by following the daily operation guides, excellent customer service, and consistent follow-ups. * Team Accountability & Floor Leadership- Promote the value ...
Member Services Manager JOB SUMMARY Under the supervision of the Fitness Director, assists in planning, organizing, staffing, leading, and coordinating specified facility office duties as assigned to ...
Member Services Manager JOB SUMMARY Under the supervision of the Fitness Director, assists in planning, organizing, staffing, leading, and coordinating specified facility office duties as assigned to ...
Member Services Specialist
$15.50 - $19.50/hr
The Member Services Specialist is primarily responsible for ensuring all members and customers have ... Initiates request for initial prior authorization and passes to Quality Management for maintenance.
Member Services Specialist
$15.50 - $19.50/hr
The Member Services Specialist is primarily responsible for ensuring all members and customers have ... Initiates request for initial prior authorization and passes to Quality Management for maintenance.
Member Services Specialist
Phoenix, AZ · On-site
$16.50 - $20.50/hr
The Member Services Specialist is primarily responsible for ensuring all members and customers have ... Initiates request for initial prior authorization and passes to Quality Management for maintenance.
Member Services Specialist
Phoenix, AZ · On-site
$16.50 - $20.50/hr
The Member Services Specialist is primarily responsible for ensuring all members and customers have ... Initiates request for initial prior authorization and passes to Quality Management for maintenance.
Member Services Specialist
Tucson, AZ · On-site
$15.50 - $19.50/hr
The Member Services Specialist is primarily responsible for ensuring all members and customers have ... Referral Management (15% Job Effort) * Responds to all referrals; request additional information ...
Member Services Specialist
Tucson, AZ · On-site
$15.50 - $19.50/hr
The Member Services Specialist is primarily responsible for ensuring all members and customers have ... Referral Management (15% Job Effort) * Responds to all referrals; request additional information ...
This position is a part of our Member Services Department reporting to the Member Services Manager. Responsibilities * Greet members, guests, and staff at the Service Desk. Check all members and ...
This position is a part of our Member Services Department reporting to the Member Services Manager. Responsibilities * Greet members, guests, and staff at the Service Desk. Check all members and ...
Member Services Manager Summary/objective Serve as a knowledgeable and friendly initial point of contact, offering accurate information and a consistently positive guest experience at our member ...
Member Services Manager Summary/objective Serve as a knowledgeable and friendly initial point of contact, offering accurate information and a consistently positive guest experience at our member ...
TPA Services Manager
Austin, TX · On-site
Member Services & Call Center * Oversee daily call center operations including staff scheduling ... Manage assigned operational projects such as process improvement initiatives, system upgrades, or ...
TPA Services Manager
Austin, TX · On-site
Member Services & Call Center * Oversee daily call center operations including staff scheduling ... Manage assigned operational projects such as process improvement initiatives, system upgrades, or ...
Member Services Manager Summary/objective Serve as a knowledgeable and friendly initial point of contact, offering accurate information and a consistently positive guest experience at our member ...
Member Services Manager Summary/objective Serve as a knowledgeable and friendly initial point of contact, offering accurate information and a consistently positive guest experience at our member ...
Member Services Coordinator I
College Station, TX · On-site
$18 - $20/hr
Complete tasks as assigned by Member Services Supervisor, Member Services Manager, or other Recuro ... Clinical Operations Leadership Requirements EDUCATION * High School Diploma * Some college (desired)
Member Services Coordinator I
College Station, TX · On-site
$18 - $20/hr
Complete tasks as assigned by Member Services Supervisor, Member Services Manager, or other Recuro ... Clinical Operations Leadership Requirements EDUCATION * High School Diploma * Some college (desired)
Member Services
Dayton, OH · On-site
$11/hr
Member Services Representative The Member Services Representative will be responsible for creating ... or Manager as needed. * Assist in maintaining the neatness and cleanliness of the club.
Member Services
Dayton, OH · On-site
$11/hr
Member Services Representative The Member Services Representative will be responsible for creating ... or Manager as needed. * Assist in maintaining the neatness and cleanliness of the club.
Member Services Manager information
See salary details
$25K - $30.9K
3% of jobs
$30.9K - $36.8K
8% of jobs
$36.8K - $42.7K
5% of jobs
$46K is the 25th percentile. Wages below this are outliers.
$42.7K - $48.6K
15% of jobs
The median wage is $54.4K / yr.
$48.6K - $54.5K
19% of jobs
$54.5K - $60.5K
14% of jobs
$65.5K is the 75th percentile. Wages above this are outliers.
$60.5K - $66.4K
13% of jobs
$66.4K - $72.3K
6% of jobs
$72.3K - $78.2K
4% of jobs
$78.2K - $84.1K
11% of jobs
$84.1K - $90K
2% of jobs
$25K
$57.8K
$90K
How much do member services manager jobs pay per year?
As of Sep 13, 2026, the average yearly pay for member services manager in the United States is $57,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $68,500.00 per year, depending on experience, location, and employer.
What does a member services manager do?
A Member Services Manager is responsible for overseeing the support and satisfaction of an organization's members. Their duties typically include managing a team that handles member inquiries, resolving issues, and ensuring that members have a positive experience. They may also develop strategies to improve member retention, coordinate membership programs, and analyze feedback to enhance services. This role often requires strong communication, problem-solving, and leadership skills.
What are the key skills and qualifications needed to thrive as a member services manager?
To thrive as a Member Services Manager, you need strong customer service skills, leadership experience, and a background in business administration or a related field. Familiarity with CRM software, membership management systems, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and emotional intelligence help build positive member relationships and lead effective teams. These skills ensure high member satisfaction, efficient service delivery, and overall organizational success.
How does a member services manager typically collaborate with other departments to enhance member experience?
A Member Services Manager often works closely with teams such as marketing, operations, and IT to ensure a seamless experience for members. This collaboration can involve sharing member feedback, coordinating events, resolving service issues, and implementing new technologies or processes. Regular cross-departmental meetings and open communication channels are common practices, allowing the Member Services Manager to advocate for member needs and drive continuous improvement. This teamwork not only helps resolve challenges efficiently but also supports organizational goals related to member satisfaction and retention.
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What are the most commonly searched types of Member Services jobs?
The most popular types of Member Services jobs are:
Who are the top companies hiring for Member Services Manager jobs?
The top employers for Member Services Manager jobs are:
What states have the most Member Services Manager jobs?
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Member Services Manager
Roscoe, IL • On-site
Power Wellness
• Fitness and Sports Centers • 201 - 500 employees201 - 500 employees
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 17 days ago
Power Wellness rating
8.2
Based on 10 frontline employees who took The Breakroom Quiz
Job description
Position Title: Member Services Manager
Location: NorthPointe
Type: Full time Salary $49,920 plus bonus
Benefits:
-Medical, Dental and Vision Insurance
- Paid Days Off (ETO)
- 401(k) Plan with Company Matching
- Pet Insurance
- Employee Assistance Program
- Complimentary Fitness Membership for You and a Member of Your Household
- Flexible Work Schedules
Summary:
We improve life and we're here to serve. What you do is something special and contributes towards improving health within your community. Join our team of full time and part time staff at NorthPointe. Our facility is managed by Power Wellness Management, a company that specializes in managing state-of-the-art medically integrated health and fitness centers. Power Wellness is a medical fitness industry pioneer who improves the lives of clients with a unique and customized approach to medical fitness center development and management. Their turnkey method takes away the stress of the development and management process allowing clients to focus on other areas of their business.
The Member Services Manager is responsible for providing leadership and supervision to the Member Services, Massage, Pro Shop, Childcare and/or Sales departments. They ensure that all departments are delivering an exceptional member experience, while providing the highest level of customer service to members, guests and prospects of the facility.
Essential Duties and Responsibilities:
1. Provide leadership and supervision to supervisors, coordinators and associates in all managed departments.
2. Promote and effectively sell memberships and all ancillary services included but not limited to personal training, massage therapy, medically-integrated programs, and nutrition services.
3. Assist Center Director with daily center operations and provide leadership in the absence of the Center Director.
4. Maintain knowledge of all events and activities being promoted within the center and assist with all center marketing as it relates to acquiring new memberships, member communication, promotion of ancillary services and retention.
5. Represent and promote the center in the community by attending and hosting events.
6. Provide regular feedback, write and conduct interim and annual performance reviews.
7. Hiring and training associates in all managed departments.
8. Assist with development of department operating and capital budgets annually.
9. Work Manager on Duty shifts as assigned.
10. The ability to be flexible and accommodating as it relates to center hours, work schedules and scheduling appointments for prospects and members.
11. Other duties as assigned.
Qualifications:
• Bachelor's degree in business, marketing, hospitality and/or health care related field required, unless promoted from Member Services Associate or other position or in position at time of acquisition.
• Minimum 2 years supervisory experience required.
• Minimum 2 years of experience in sales or customer service required.
• Excellent sales, marketing, writing, presentation and tracking skills required.
• CPR/AED certification required within 90 days of hire (provided by Power Wellness)
• Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner.
• Ability to multi-task and maintain a controlled and professional demeanor with a high level of organizational skills and efficiency.
• Proficient computer skills.
We Improve Life By Delivering Excellence In Health, Fitness & Wellness Management.
Integrity * Excellence * Humanity * Passion * Creativity * Humility
Location: NorthPointe
Type: Full time Salary $49,920 plus bonus
Benefits:
-Medical, Dental and Vision Insurance
- Paid Days Off (ETO)
- 401(k) Plan with Company Matching
- Pet Insurance
- Employee Assistance Program
- Complimentary Fitness Membership for You and a Member of Your Household
- Flexible Work Schedules
Summary:
We improve life and we're here to serve. What you do is something special and contributes towards improving health within your community. Join our team of full time and part time staff at NorthPointe. Our facility is managed by Power Wellness Management, a company that specializes in managing state-of-the-art medically integrated health and fitness centers. Power Wellness is a medical fitness industry pioneer who improves the lives of clients with a unique and customized approach to medical fitness center development and management. Their turnkey method takes away the stress of the development and management process allowing clients to focus on other areas of their business.
The Member Services Manager is responsible for providing leadership and supervision to the Member Services, Massage, Pro Shop, Childcare and/or Sales departments. They ensure that all departments are delivering an exceptional member experience, while providing the highest level of customer service to members, guests and prospects of the facility.
Essential Duties and Responsibilities:
1. Provide leadership and supervision to supervisors, coordinators and associates in all managed departments.
2. Promote and effectively sell memberships and all ancillary services included but not limited to personal training, massage therapy, medically-integrated programs, and nutrition services.
3. Assist Center Director with daily center operations and provide leadership in the absence of the Center Director.
4. Maintain knowledge of all events and activities being promoted within the center and assist with all center marketing as it relates to acquiring new memberships, member communication, promotion of ancillary services and retention.
5. Represent and promote the center in the community by attending and hosting events.
6. Provide regular feedback, write and conduct interim and annual performance reviews.
7. Hiring and training associates in all managed departments.
8. Assist with development of department operating and capital budgets annually.
9. Work Manager on Duty shifts as assigned.
10. The ability to be flexible and accommodating as it relates to center hours, work schedules and scheduling appointments for prospects and members.
11. Other duties as assigned.
Qualifications:
• Bachelor's degree in business, marketing, hospitality and/or health care related field required, unless promoted from Member Services Associate or other position or in position at time of acquisition.
• Minimum 2 years supervisory experience required.
• Minimum 2 years of experience in sales or customer service required.
• Excellent sales, marketing, writing, presentation and tracking skills required.
• CPR/AED certification required within 90 days of hire (provided by Power Wellness)
• Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner.
• Ability to multi-task and maintain a controlled and professional demeanor with a high level of organizational skills and efficiency.
• Proficient computer skills.
We Improve Life By Delivering Excellence In Health, Fitness & Wellness Management.
Integrity * Excellence * Humanity * Passion * Creativity * Humility
About Power Wellness
Sourced by ZipRecruiter
Industry
Fitness and sports centers
Company size
201 - 500 Employees
Headquarters location
Lombard, IL, US
Year founded
1996