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Member Services Manager Jobs in Burr Ridge, IL (NOW HIRING)

Self Help

Member Services Representative

Chicago, IL · On-site

$24/hr

The Member Service Representative (MSR)/Teller will report to the Teller Supervisor, Assistant Branch Manager, Branch Manager, or another designee. They will work with members to meet financial ...

Self Help

Member Services Representative

Chicago, IL · On-site

$24/hr

The Member Service Representative (MSR)/Teller will report to the Teller Supervisor, Assistant Branch Manager, Branch Manager, or another designee. They will work with members to meet financial ...

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See Burr Ridge, IL salary details

$24.7K

$57K

$88.8K

How much do member services manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for member services manager in Burr Ridge, IL is $57,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $67,600.00 per year, depending on experience, location, and employer.

What is a member services manager?

A member services manager oversees the delivery of services to members of an organization, such as a club, association, or healthcare facility. They handle member inquiries, resolve issues, and ensure member satisfaction, often using customer relationship management (CRM) tools. Strong communication, leadership skills, and knowledge of the organization's offerings are essential for this role.

How does a member services manager typically collaborate with other departments to enhance member experience?

A Member Services Manager often works closely with teams such as marketing, operations, and IT to ensure a seamless experience for members. This collaboration can involve sharing member feedback, coordinating events, resolving service issues, and implementing new technologies or processes. Regular cross-departmental meetings and open communication channels are common practices, allowing the Member Services Manager to advocate for member needs and drive continuous improvement. This teamwork not only helps resolve challenges efficiently but also supports organizational goals related to member satisfaction and retention.

What are the key skills and qualifications needed to thrive as a member services manager?

To thrive as a Member Services Manager, you need strong customer service skills, leadership experience, and a background in business administration or a related field. Familiarity with CRM software, membership management systems, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and emotional intelligence help build positive member relationships and lead effective teams. These skills ensure high member satisfaction, efficient service delivery, and overall organizational success.

What does a member services manager do?

A Member Services Manager is responsible for overseeing the support and satisfaction of an organization's members. Their duties typically include managing a team that handles member inquiries, resolving issues, and ensuring that members have a positive experience. They may also develop strategies to improve member retention, coordinate membership programs, and analyze feedback to enhance services. This role often requires strong communication, problem-solving, and leadership skills.
What job categories do people searching Member Services Manager jobs in Burr Ridge, IL look for? The top searched job categories for Member Services Manager jobs in Burr Ridge, IL are:
What cities near Burr Ridge, IL are hiring for Member Services Manager jobs? Cities near Burr Ridge, IL with the most Member Services Manager job openings:
Member Services Manager jobs near you
Infographic showing various Member Services Manager job openings in Burr Ridge, IL as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $57,030 per year, or $27.4 per hour.

Member Services Coordinator

CHRISTIAN BROTHERS SERVICES

Romeoville, IL • On-site

$20 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Join us at Christian Brothers Services, where our mission is to support and serve the Catholic Church and its ministries across the nation. The Risk Solutions division is looking for a Member Services Coordinator. The Member Services Coordinator plays a key role in supporting Risk Solutions operations by managing accounts receivable-related customer service, coordinating division projects and mailers, supporting the SAP annual enrollment process, and responding to member inquiries in a timely and professional manner. If you excel in customer service, enjoy working with data and documents, and can juggle multiple priorities with precision, we’d love to meet you!

Pay range: $20.00 - $25.00 per hour

Key Responsibilities

  • Manage accounts receivables: monitor aging reports, issue notices, and communicate with members.

  • Coordinate divisional projects and mailers, including creating/editing fillable forms and performing mail merges.

  • Lead the SAP annual enrollment process—verify registrations, update documents, maintain accuracy standards, and file electronic records.

  • Support members via phone and email, ensuring timely and professional communication.

  • Assist with administrative tasks such as web registrations, monthly reports, and division support.

Christian Brothers Services is a not-for-profit comprised of cooperative programs providing administrative and managerial services to Catholic organizations. We offer competitive salary and a competitive benefits package!

Benefits:

  • 403(b)
  • 403(b) matching
  • Pension
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Qualifications:

  • 3+ years in accounts receivables, project support, or administrative roles

  • Strong math and analytical skills

  • Proficiency with Microsoft Office Suite, Mail Merge, and Adobe Acrobat

  • Exceptional organization, communication, and attention to detail

  • Ability to work both independently and collaboratively

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