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Member Services Jobs (NOW HIRING)

YMCA of Greater Dayton

Member Services

Englewood, OH · On-site

$11 - $13.20/hr

Description Member Services Kleptz YMCA Englewood, OH Part Time Non-Exempt $11.00-13.20/Hour *Needed to float between a variety of shifts, week days and weekend days. Flexibility necessary for 2-3 ...

YMCA of Greater Dayton

Member Services

West Carrollton, OH · On-site

$11 - $13.20/hr

Member Services West Carrollton YMCA West Carrollton, Ohio Part Time/Non-Exempt $11.00-$13.20/Hour Evenings and weekends Position Summary: Responsible for providing excellent services to YMCA members ...

YMCA of Greater Dayton

Member Services

Minster, OH · On-site

$11 - $13.20/hr

Description Member Services Grand Lake Health/Premier Health South YMCA Minster, OH Part Time or Full-Time Non-Exempt $11.00-$13.20/Hourly *Opener Monday-Friday 4:45am-12:45pm. Flexibility for ...

YMCA of Greater Dayton

Member Services

Eaton, OH · On-site

$11 - $13.20/hr

Description Member Services Preble County YMCA Eaton, OH Part Time Non-Exempt $11.00-13.20Hour Day time/evening shifts with possibility of opening. Weekends Position Summary: Responsible for ...

YMCA of Greater Dayton

Member Services

Dayton, OH · On-site

$11 - $13.20/hr

Description Member Services Premier Health YMCA Dayton, OH Part Time Non-Exempt $11.00-$13.20/Hour Mon/Wed/Fri 1p-6p & Sat 8a-1p Position Summary: Responsible for providing excellent services to YMCA ...

YMCA of Greater Dayton

Member Services

Dayton, OH

Member Services South YMCA Kettering, OH Part Time/Non-Exempt $11.00-$13.20/Hour Strong technical and communication skills needed. Availability Requirements Applicants must be available to work the ...

YMCA of Greater Dayton

Member Services

Kettering, OH · On-site

$11 - $13.20/hr

Description Member Services South YMCA Kettering, OH Part Time/Non-Exempt $11.00-$13.20/Hour Strong technical and communication skills needed. Availability Requirements Applicants must be available ...

AFC Fitness

Member Services

Bala Cynwyd, PA

Description AFC Fitness is seeking responsible, friendly, and mature individuals to join our Member Services team. Team members will need to be able to multi-task while maintaining a positive ...

AFC Fitness

Member Services

Bala Cynwyd, PA · On-site

AFC Fitness is seeking responsible, friendly, and mature individuals to join our Member Services team. Team members will need to be able to multi-task while maintaining a positive attitude! The ...

Afc Fitness

Member Services

Bala Cynwyd, PA · On-site

AFC Fitness is seeking responsible, friendly, and mature individuals to join our Member Services team. Team members will need to be able to multi-task while maintaining a positive attitude! The ...

AFC Fitness

Member Services

Radnor, PA

Being a part of the Member Services team allows you to interact with our members regularly. From greeting them at the front desk, answering phones and helping them with point-of-sale purchases, you ...

Afc Fitness

Member Services

Radnor, PA · On-site

AFC Fitness is seeking responsible, friendly, and mature individuals to join our Member Services team. Team members will need to be able to multi-task while maintaining a positive attitude! The ...

Gurnee Park District

Member Services

Gurnee, IL · On-site

$16 - $17.50/hr

DESCRIPTION Under the direction of the Member Services Supervisor, the Member Services Staff Member shall deliver exceptional customer service, promote and sell fitness memberships and engage in ...

AFC Fitness

Member Services

Wayne, PA · On-site

AFC Fitness is seeking responsible, friendly, and mature individuals to join our Member Services team. Team members will need to be able to multi-task while maintaining a positive attitude! The ...

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All JobsMember Services Jobs

Member Services information

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$8

$15

$24

How much do member services jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for member services in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

How does a member services representative typically interact with other departments to resolve member issues?

In a Member Services position, collaboration with departments such as billing, technical support, and management is common to effectively resolve member concerns. You’ll often act as a liaison, gathering information from members and relaying it to the right teams to find solutions swiftly. This requires strong communication skills and the ability to coordinate across different functions to ensure members receive timely, accurate responses. Building good working relationships with colleagues in other departments can greatly enhance your effectiveness and job satisfaction.

What is a member services representative?

Member Services refers to the department or team within an organization that is responsible for assisting and supporting its members. This can include answering questions, helping with account issues, providing information about benefits, and resolving complaints. Member Services professionals aim to ensure a positive experience for members by addressing their needs efficiently and courteously. The role is common in organizations such as gyms, credit unions, clubs, and associations.

What skills and qualifications are needed to thrive as a member services representative?

To thrive as a Member Services representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and office productivity tools is often required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure high-quality service, member satisfaction, and efficient resolution of inquiries or issues.

What is the difference between Member Services vs Customer Service Representative?

AspectMember ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in customer relationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentTypically in membership organizations, healthcare, or clubs; focused on member engagementRetail, call centers, or corporate settings; broad customer interaction
Employer & Industry UsageUsed in healthcare, fitness, non-profits, and membership-based organizationsUsed across various industries including retail, telecom, and hospitality

Member Services roles focus on assisting members of organizations, providing specialized support related to memberships, benefits, and account management. Customer Service Representatives handle general customer inquiries across diverse industries, often dealing with product or service issues. While both roles require strong communication skills, Member Services positions are more specialized towards member engagement within specific organizations.

More about Member Services jobs
What cities are hiring for Member Services jobs? Cities with the most Member Services job openings:
What are the most commonly searched types of Member Services jobs? The most popular types of Member Services jobs are:
What states have the most Member Services jobs? States with the most job openings for Member Services jobs include:
Member Services jobs near you
Infographic showing various Member Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.

Member Services

Job openings | YMCA of Greater Dayton

Springboro, OH • On-site

$11 - $13.20/hr

Other

Re-posted 14 days ago

Job description

Member Services
Coffman YMCA
Springboro, OH
Part Time/Non-Exempt
$11.00-$13.20/Hourly

Position Summary:

Responsible for providing excellent services to YMCA members and other individuals at the Member Services Desk.

At the YMCA,We are welcoming: we are open to all. We are a place where you can belong and become.We are genuine: we value you and embrace your individuality.We are hopeful: we believe in you and your potential to become a catalyst in the world.We are nurturingwe support you in your journey to develop your full potential.We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions:

  • Provides excellent member service.
  • Performs membership sales, changes, cancellations, and all other member transactions, including program registration and other activities, in an efficient and accurate manner, that occur at the Member Service Desk.
  • Follows Member Service Desk processes and systems.
  • Conducts tours of the facility for prospective members and guests.
  • Displays excellent telephone skills.
  • Handles monetary transactions and appropriate reconciliation of these transactions.
  • Builds relationships with members.
  • Proactively solves problems.
  • Performs routine copying and filing.
  • Keeps up-to-date with member information as outlined in the member handbook.
  • Follows appropriate safety guidelines.
  • Communicates to direct supervisor any concerns or incidents that may need follow-up.
  • Communicates any suggestions to improve member services.

Qualifications:

  • Must be 18 years of age. High school diploma or GED required.
  • A 2-year degree or applicable experience is preferred.
  • One year or more of related customer service experience required.

Apply