Member Services West Carrollton YMCA West Carrollton, Ohio Part Time/Non-Exempt $11.00-$13.20/Hour Evenings and weekends Position Summary: Responsible for providing excellent services to YMCA members ...
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Member Services West Carrollton YMCA West Carrollton, Ohio Part Time/Non-Exempt $11.00-$13.20/Hour Evenings and weekends Position Summary: Responsible for providing excellent services to YMCA members ...
Member Services
Dayton, OH · On-site
$11 - $13.20/hr
Member Services Premier Health YMCA Dayton, OH Part Time Non-Exempt $11.00-$13.20/Hour Mon/Wed/Fri 1p-6p & Sat 8a-1p Position Summary: Responsible for providing excellent services to YMCA members and ...
Member Services
Dayton, OH · On-site
$11 - $13.20/hr
Member Services Premier Health YMCA Dayton, OH Part Time Non-Exempt $11.00-$13.20/Hour Mon/Wed/Fri 1p-6p & Sat 8a-1p Position Summary: Responsible for providing excellent services to YMCA members and ...
Member Services
Dayton, OH · On-site
Member Services Downtown YMCA Dayton, OH Part Time Non-Exempt $11.00-$13.20/Hour Evening and Weekend Availability needed. Position Summary: Responsible for providing excellent services to YMCA ...
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Member Services
Dayton, OH · On-site
Member Services Downtown YMCA Dayton, OH Part Time Non-Exempt $11.00-$13.20/Hour Evening and Weekend Availability needed. Position Summary: Responsible for providing excellent services to YMCA ...
Member Services
Clayton, OH · On-site
Member Services Kleptz YMCA Englewood, OH Part Time Non-Exempt $11.00-13.20/Hour *Needed to float between a variety of shifts, week days and weekend days. Flexibility necessary for 2-3 shifts per ...
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Member Services
Clayton, OH · On-site
Member Services Kleptz YMCA Englewood, OH Part Time Non-Exempt $11.00-13.20/Hour *Needed to float between a variety of shifts, week days and weekend days. Flexibility necessary for 2-3 shifts per ...
Member Services
West Carrollton, OH · On-site
$11 - $13.20/hr
Description Member Services West Carrollton YMCA West Carrollton, Ohio Part Time/Non-Exempt $11.00-$13.20/Hour Evenings and weekends Position Summary: Responsible for providing excellent services to ...
Member Services
West Carrollton, OH · On-site
$11 - $13.20/hr
Description Member Services West Carrollton YMCA West Carrollton, Ohio Part Time/Non-Exempt $11.00-$13.20/Hour Evenings and weekends Position Summary: Responsible for providing excellent services to ...
Member Services
Dayton, OH · On-site
$11 - $13.20/hr
Description Member Services Downtown YMCA Dayton, OH Part Time Non-Exempt $11.00-$13.20/Hour Evening and Weekend Availability needed. Position Summary: Responsible for providing excellent services to ...
Member Services
Dayton, OH · On-site
$11 - $13.20/hr
Description Member Services Downtown YMCA Dayton, OH Part Time Non-Exempt $11.00-$13.20/Hour Evening and Weekend Availability needed. Position Summary: Responsible for providing excellent services to ...
Member Services
Minster, OH · On-site
$11 - $13.20/hr
Description Member Services Grand Lake Health/Premier Health South YMCA Minster, OH Part Time or Full-Time Non-Exempt $11.00-$13.20/Hourly *Opener Monday-Friday 4:45am-12:45pm. Flexibility for ...
Member Services
Minster, OH · On-site
$11 - $13.20/hr
Description Member Services Grand Lake Health/Premier Health South YMCA Minster, OH Part Time or Full-Time Non-Exempt $11.00-$13.20/Hourly *Opener Monday-Friday 4:45am-12:45pm. Flexibility for ...
Member Services
Minster, OH · On-site
$11 - $13.20/hr
Member Services Grand Lake Health/Premier Health South YMCA Minster, OH Part Time or Full-Time Non-Exempt $11.00-$13.20/Hourly *Opener Monday-Friday 4:45am-12:45pm. Flexibility for position to be ...
Member Services
Minster, OH · On-site
$11 - $13.20/hr
Member Services Grand Lake Health/Premier Health South YMCA Minster, OH Part Time or Full-Time Non-Exempt $11.00-$13.20/Hourly *Opener Monday-Friday 4:45am-12:45pm. Flexibility for position to be ...
Member Services
Minster, OH · On-site
$11 - $13.20/hr
Member Services Grand Lake Health/Premier Health South YMCA Minster, OH Part Time or Full-Time Non-Exempt $11.00-$13.20/Hourly *Opener Monday-Friday 4:45am-12:45pm. Flexibility for position to be ...
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Member Services
Minster, OH · On-site
$11 - $13.20/hr
Member Services Grand Lake Health/Premier Health South YMCA Minster, OH Part Time or Full-Time Non-Exempt $11.00-$13.20/Hourly *Opener Monday-Friday 4:45am-12:45pm. Flexibility for position to be ...
Member Services
Englewood, OH · On-site
$11 - $13.20/hr
Member Services Kleptz YMCA Englewood, OH Part Time Non-Exempt $11.00-13.20/Hour *Needed to float between a variety of shifts, week days and weekend days. Flexibility necessary for 2-3 shifts per ...
Member Services
Englewood, OH · On-site
$11 - $13.20/hr
Member Services Kleptz YMCA Englewood, OH Part Time Non-Exempt $11.00-13.20/Hour *Needed to float between a variety of shifts, week days and weekend days. Flexibility necessary for 2-3 shifts per ...
Member Services
Dayton, OH · On-site
$11 - $13.20/hr
Member Services Premier Health YMCA Dayton, OH Part Time Non-Exempt $11.00-$13.20/Hour Mon/Wed/Fri 1p-6p & Sat 8a-1p Position Summary: Responsible for providing excellent services to YMCA members and ...
Member Services
Dayton, OH · On-site
$11 - $13.20/hr
Member Services Premier Health YMCA Dayton, OH Part Time Non-Exempt $11.00-$13.20/Hour Mon/Wed/Fri 1p-6p & Sat 8a-1p Position Summary: Responsible for providing excellent services to YMCA members and ...
Member Services
Englewood, OH · On-site
$11 - $13.20/hr
Member Services Kleptz YMCA Englewood, OH Part Time Non-Exempt $11.00-13.20/Hour *Needed to float between a variety of shifts, week days and weekend days. Flexibility necessary for 2-3 shifts per ...
Member Services
Englewood, OH · On-site
$11 - $13.20/hr
Member Services Kleptz YMCA Englewood, OH Part Time Non-Exempt $11.00-13.20/Hour *Needed to float between a variety of shifts, week days and weekend days. Flexibility necessary for 2-3 shifts per ...
Member Services
Clayton, OH · On-site
$11 - $13.20/hr
Member Services Kleptz YMCA Englewood, OH Part Time Non-Exempt $11.00-13.20/Hour *Needed to float between a variety of shifts, week days and weekend days. Flexibility necessary for 2-3 shifts per ...
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Member Services
Clayton, OH · On-site
$11 - $13.20/hr
Member Services Kleptz YMCA Englewood, OH Part Time Non-Exempt $11.00-13.20/Hour *Needed to float between a variety of shifts, week days and weekend days. Flexibility necessary for 2-3 shifts per ...
Member Services
Dayton, OH · On-site
$11 - $13.20/hr
Member Services South YMCA Kettering, OH Part Time/Non-Exempt $11.00-$13.20/Hour Strong technical and communication skills needed. Availability Requirements Applicants must be available to work the ...
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Member Services
Dayton, OH · On-site
$11 - $13.20/hr
Member Services South YMCA Kettering, OH Part Time/Non-Exempt $11.00-$13.20/Hour Strong technical and communication skills needed. Availability Requirements Applicants must be available to work the ...
Member Services
Kettering, OH · On-site
$11 - $13.20/hr
Description Member Services South YMCA Kettering, OH Part Time/Non-Exempt $11.00-$13.20/Hour Strong technical and communication skills needed. Availability Requirements Applicants must be available ...
Member Services
Kettering, OH · On-site
$11 - $13.20/hr
Description Member Services South YMCA Kettering, OH Part Time/Non-Exempt $11.00-$13.20/Hour Strong technical and communication skills needed. Availability Requirements Applicants must be available ...
Member Services
Springboro, OH · On-site
$11 - $13.20/hr
Description Member Services Coffman YMCASpringboro, OH Part Time/Non-Exempt $11.00-$13.20/Hourly Position Summary: Responsible for providing excellent services to YMCA members and other individuals ...
Member Services
Springboro, OH · On-site
$11 - $13.20/hr
Description Member Services Coffman YMCASpringboro, OH Part Time/Non-Exempt $11.00-$13.20/Hourly Position Summary: Responsible for providing excellent services to YMCA members and other individuals ...
Member Services
Moraine, OH · On-site
$11 - $13.20/hr
Member Services South YMCA Kettering, OH Part Time/Non-Exempt $11.00-$13.20/Hour Strong technical and communication skills needed. Availability Requirements Applicants must be available to work the ...
Member Services
Moraine, OH · On-site
$11 - $13.20/hr
Member Services South YMCA Kettering, OH Part Time/Non-Exempt $11.00-$13.20/Hour Strong technical and communication skills needed. Availability Requirements Applicants must be available to work the ...
Member Services
Kettering, OH · On-site
$11 - $13.20/hr
Member Services South YMCA Kettering, OH Part Time/Non-Exempt $11.00-$13.20/Hour Strong technical and communication skills needed. Availability Requirements Applicants must be available to work the ...
Member Services
Kettering, OH · On-site
$11 - $13.20/hr
Member Services South YMCA Kettering, OH Part Time/Non-Exempt $11.00-$13.20/Hour Strong technical and communication skills needed. Availability Requirements Applicants must be available to work the ...
Member Services
Radnor, PA · On-site
Member Services Team Member AFC Fitness is seeking responsible, friendly, and mature individuals to join our Member Services team. Team members will need to be able to multi-task while maintaining a ...
Member Services
Radnor, PA · On-site
Member Services Team Member AFC Fitness is seeking responsible, friendly, and mature individuals to join our Member Services team. Team members will need to be able to multi-task while maintaining a ...
Description AFC Fitness is seeking responsible, friendly, and mature individuals to join our Member Services team. Team members will need to be able to multi-task while maintaining a positive ...
Description AFC Fitness is seeking responsible, friendly, and mature individuals to join our Member Services team. Team members will need to be able to multi-task while maintaining a positive ...
Member Services information
See salary details
$8.65 - $10.05
5% of jobs
$10.05 - $11.45
16% of jobs
$11.89 is the 25th percentile. Wages below this are outliers.
$11.45 - $12.85
13% of jobs
$12.85 - $14.25
12% of jobs
The median wage is $14.77 / hr.
$14.25 - $15.65
13% of jobs
$15.65 - $17.05
11% of jobs
$18.14 is the 75th percentile. Wages above this are outliers.
$17.05 - $18.44
8% of jobs
$18.44 - $19.84
8% of jobs
$19.84 - $21.24
5% of jobs
$21.24 - $22.64
5% of jobs
$22.64 - $24.04
4% of jobs
$8
$15
$24
How much do member services jobs pay per hour?
As of Aug 24, 2026, the average hourly pay for member services in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.
What is a member services representative?
Member Services refers to the department or team within an organization that is responsible for assisting and supporting its members. This can include answering questions, helping with account issues, providing information about benefits, and resolving complaints. Member Services professionals aim to ensure a positive experience for members by addressing their needs efficiently and courteously. The role is common in organizations such as gyms, credit unions, clubs, and associations.
What skills and qualifications are needed to thrive as a member services representative?
To thrive as a Member Services representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and office productivity tools is often required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure high-quality service, member satisfaction, and efficient resolution of inquiries or issues.
How does a member services representative typically interact with other departments to resolve member issues?
In a Member Services position, collaboration with departments such as billing, technical support, and management is common to effectively resolve member concerns. You’ll often act as a liaison, gathering information from members and relaying it to the right teams to find solutions swiftly. This requires strong communication skills and the ability to coordinate across different functions to ensure members receive timely, accurate responses. Building good working relationships with colleagues in other departments can greatly enhance your effectiveness and job satisfaction.
What is the difference between Member Services vs Customer Service Representative?
| Aspect | Member Services | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require certifications in customer relations | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Typically in membership organizations, healthcare, or clubs; focused on member engagement | Retail, call centers, or corporate settings; broad customer interaction |
| Employer & Industry Usage | Used in healthcare, fitness, non-profits, and membership-based organizations | Used across various industries including retail, telecom, and hospitality |
Member Services roles focus on assisting members of organizations, providing specialized support related to memberships, benefits, and account management. Customer Service Representatives handle general customer inquiries across diverse industries, often dealing with product or service issues. While both roles require strong communication skills, Member Services positions are more specialized towards member engagement within specific organizations.
What is the role of member services?
Member services professionals are responsible for assisting members with inquiries, resolving issues, and providing information about products or benefits. They often work in customer support environments, using communication skills and knowledge of company policies to ensure member satisfaction.
More about Member Services jobs
What cities are hiring for Member Services jobs?
Cities with the most Member Services job openings:
What are the most commonly searched types of Member Services jobs?
The most popular types of Member Services jobs are:
What states have the most Member Services jobs?
States with the most job openings for Member Services jobs include:
YMCA Of Greater Dayton rating
4.5
Based on 5 frontline employees who took The Breakroom Quiz
746th of 781 rated non-profit organizations
Job description
Member Services
West Carrollton YMCA
West Carrollton, Ohio
Part Time/Non-Exempt
$11.00-$13.20/Hour
Evenings and weekends
Position Summary:
Responsible for providing excellent services to YMCA members and other individuals at the Member Services Desk.
At the YMCA, We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
Essential Functions:
- Provides excellent member service.
- Performs membership sales, changes, cancellations, and all other member transactions, including program registration and other activities, in an efficient and accurate manner, that occur at the Member Service Desk.
- Follows Member Service Desk processes and systems.
- Conducts tours of the facility for prospective members and guests.
- Displays excellent telephone skills.
- Handles monetary transactions and appropriate reconciliation of these transactions.
- Builds relationships with members.
- Proactively solves problems.
- Performs routine copying and filing.
- Keeps up-to-date with member information as outlined in the member handbook.
- Follows appropriate safety guidelines.
- Communicates to direct supervisor any concerns or incidents that may need follow-up.
- Communicates any suggestions to improve member services.
Qualifications:
- Must be 18 years of age. High school diploma or GED required.
- A 2-year degree or applicable experience is preferred.
- One year or more of related customer service experience required.
What YMCA Of Greater Dayton employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About YMCA of Greater Dayton
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Dayton, OH, US
Year founded
1858