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Member Services Jobs (NOW HIRING)

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Teller/Member Services

Birmingham, AL · On-site

$28K - $42K/yr

The Teller/Member Service Representative is responsible for delivering exceptional member service while performing a wide range of teller and member service functions. This position processes member ...

Free uniforms The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective ...

Be Seen First

Teller/Member Services

Birmingham, AL · On-site

$28K - $42K/yr

The Teller/Member Service Representative is responsible for delivering exceptional member service while performing a wide range of teller and member service functions. This position processes member ...

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Member Services information

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$8

$15

$24

How much do member services jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for member services in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What is the highest paying customer service job?

In customer service, roles such as customer service managers, client services directors, and technical support managers tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, industry experience, and sometimes specialized certifications or technical knowledge.

How does the Member Services role typically interact with other departments to resolve member issues?

In a Member Services position, collaboration with departments such as billing, technical support, and management is common to effectively resolve member concerns. You’ll often act as a liaison, gathering information from members and relaying it to the right teams to find solutions swiftly. This requires strong communication skills and the ability to coordinate across different functions to ensure members receive timely, accurate responses. Building good working relationships with colleagues in other departments can greatly enhance your effectiveness and job satisfaction.

What are Member Services?

Member Services refers to the department or team within an organization that is responsible for assisting and supporting its members. This can include answering questions, helping with account issues, providing information about benefits, and resolving complaints. Member Services professionals aim to ensure a positive experience for members by addressing their needs efficiently and courteously. The role is common in organizations such as gyms, credit unions, clubs, and associations.

What is the 3 month rule for jobs?

The 3 month rule in member services jobs often refers to a probationary period of three months during which employee performance and fit are evaluated. This period allows employers to assess skills, reliability, and customer service abilities before making permanent employment decisions.

What are the key skills and qualifications needed to thrive as a Member Services representative, and why are they important?

To thrive as a Member Services representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and office productivity tools is often required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure high-quality service, member satisfaction, and efficient resolution of inquiries or issues.

How can I make 2000 a week working from home?

Member Services roles often pay hourly or salary, with some positions offering bonuses or commissions that can increase earnings. To reach $2000 weekly, you may need to work full-time hours, develop strong customer service skills, and seek roles with higher pay rates or performance incentives. Building experience and certifications can also improve earning potential in remote customer service jobs.

What is the difference between Member Services vs Customer Service Representative?

AspectMember ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in customer relationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentTypically in membership organizations, healthcare, or clubs; focused on member engagementRetail, call centers, or corporate settings; broad customer interaction
Employer & Industry UsageUsed in healthcare, fitness, non-profits, and membership-based organizationsUsed across various industries including retail, telecom, and hospitality

Member Services roles focus on assisting members of organizations, providing specialized support related to memberships, benefits, and account management. Customer Service Representatives handle general customer inquiries across diverse industries, often dealing with product or service issues. While both roles require strong communication skills, Member Services positions are more specialized towards member engagement within specific organizations.

What jobs pay 4000 a week without a degree?

Member Services roles typically do not pay $4,000 a week without a degree; however, high-paying jobs that can reach this level often include sales positions, real estate brokers, or skilled trades like electricians and plumbers with experience. These roles may require certifications, licenses, or extensive experience but often do not require a college degree. Compensation varies based on location, performance, and industry demand.
More about Member Services jobs
What cities are hiring for Member Services jobs? Cities with the most Member Services job openings:
What are the most commonly searched types of Member Services jobs? The most popular types of Member Services jobs are:
What states have the most Member Services jobs? States with the most job openings for Member Services jobs include:
Infographic showing various Member Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.
Member Services Representative

Member Services Representative

Crunch Fitness - Clifton

Clifton, NJ • On-site

Part-time

Posted 3 days ago


Crunch Fitness rating

5.8

Company rating: 5.8 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

41st of 61 rated gym and leisure clubs


Job description

Reports to:
  • Manager
Requirements: 
  • Fluent in English
  • Proficient reading and writing skills
  • Computer Skills
Special Skills: 
  • Strong customer service skills
Responsibilities: 
  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Schedule member services: tanning, etc
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties
Meetings: 
  • Monthly or Weekly Department Meetings Employee Training Meetings


What Crunch Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US