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Member Services Jobs (NOW HIRING)

University Health

Member Services Supervisor

San Antonio, TX · On-site

$19.80 - $31.25/hr

POSITION SUMMARY/RESPONSIBILITIES Supervise, assist and direct the activities of the team leader, senior member service representatives, and member service representatives within the Member Services ...

Planet Fitness

Member Services

Fairfield, OH · On-site

$9.50 - $10/hr

Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective ...

VASA Fitness

Member Services Representative

Orem, UT · On-site

$15/hr

Member Services Representative REPORTS TO: Member Services Team Lead DEPARTMENT: Member Services LOCATION : Corporate Office (remote positions available) FULL TIME: Monday-Friday 11:30AM -- 8:00PM ...

Crunch Fitness

Member Services Supervisor

Dearborn, MI · On-site

$13.73/hr

Member Services Supervisor Summary Title: Member Services Supervisor ID: MSS 8247 Job Source: Crunch Fitness Location: Dearborn Job Category: Member Services Supervisor More about this job ...

Crunch Fitness

Member Services Supervisor

Campus, IL · On-site

$13.73/hr

Member Services Supervisor Summary Title: Member Services Supervisor ID: MSS- 20422 Job Source: Crunch Fitness Location: Campus Job Category: Member Services Supervisor More about this job ...

Crunch Fitness

Member Services Supervisor

Ann Arbor, MI · On-site

$13.73/hr

Member Services Supervisor Summary Title: Member Services Supervisor ID: MSS - 7694 Job Source: Crunch Fitness Location: Ann Arbor Job Category: Member Services Supervisor More about this job ...

Robert Half

Member Services Representative

Tallahassee, FL · On-site

$20.54 - $23.78/hr

We are looking for a service-driven Member Services Representative to support members in Tallahassee, Florida within the Financial Services industry. This Long-term Contract position is ideal for ...

YMCA of Greater Montgomery

Member Services

Wetumpka, AL · On-site

$10/hr

The Member Service Staff is responsible for welcoming members and guests into the facility, for answering and transferring calls, inputting information into the computer, and for communicating policy ...

YMCA of East Tennessee

Member Services

Knoxville, TN · On-site

Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the ...

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Member Services information

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How much do member services jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for member services in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What is the highest paying customer service job?

In customer service, roles such as customer service managers, client services directors, and technical support managers tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, industry experience, and sometimes specialized certifications or technical knowledge.

How does the Member Services role typically interact with other departments to resolve member issues?

In a Member Services position, collaboration with departments such as billing, technical support, and management is common to effectively resolve member concerns. You’ll often act as a liaison, gathering information from members and relaying it to the right teams to find solutions swiftly. This requires strong communication skills and the ability to coordinate across different functions to ensure members receive timely, accurate responses. Building good working relationships with colleagues in other departments can greatly enhance your effectiveness and job satisfaction.

What are Member Services?

Member Services refers to the department or team within an organization that is responsible for assisting and supporting its members. This can include answering questions, helping with account issues, providing information about benefits, and resolving complaints. Member Services professionals aim to ensure a positive experience for members by addressing their needs efficiently and courteously. The role is common in organizations such as gyms, credit unions, clubs, and associations.

What is the 3 month rule for jobs?

The 3 month rule in member services jobs often refers to a probationary period of three months during which employee performance and fit are evaluated. This period allows employers to assess skills, reliability, and customer service abilities before making permanent employment decisions.

What are the key skills and qualifications needed to thrive as a Member Services representative, and why are they important?

To thrive as a Member Services representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and office productivity tools is often required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure high-quality service, member satisfaction, and efficient resolution of inquiries or issues.

How can I make 2000 a week working from home?

Member Services roles often pay hourly or salary, with some positions offering bonuses or commissions that can increase earnings. To reach $2000 weekly, you may need to work full-time hours, develop strong customer service skills, and seek roles with higher pay rates or performance incentives. Building experience and certifications can also improve earning potential in remote customer service jobs.

What is the difference between Member Services vs Customer Service Representative?

AspectMember ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in customer relationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentTypically in membership organizations, healthcare, or clubs; focused on member engagementRetail, call centers, or corporate settings; broad customer interaction
Employer & Industry UsageUsed in healthcare, fitness, non-profits, and membership-based organizationsUsed across various industries including retail, telecom, and hospitality

Member Services roles focus on assisting members of organizations, providing specialized support related to memberships, benefits, and account management. Customer Service Representatives handle general customer inquiries across diverse industries, often dealing with product or service issues. While both roles require strong communication skills, Member Services positions are more specialized towards member engagement within specific organizations.

What jobs pay 4000 a week without a degree?

Member Services roles typically do not pay $4,000 a week without a degree; however, high-paying jobs that can reach this level often include sales positions, real estate brokers, or skilled trades like electricians and plumbers with experience. These roles may require certifications, licenses, or extensive experience but often do not require a college degree. Compensation varies based on location, performance, and industry demand.
More about Member Services jobs
What cities are hiring for Member Services jobs? Cities with the most Member Services job openings:
What are the most commonly searched types of Member Services jobs? The most popular types of Member Services jobs are:
What states have the most Member Services jobs? States with the most job openings for Member Services jobs include:
Member Services jobs near you
Infographic showing various Member Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.
Member Services Representative

Member Services Representative

The National Institute for Fitness and Sport (NIFS)

Indianapolis, IN

Part-time

Re-posted 16 days ago

Job description

SUMMARY OF POSITION: The National Institute for Fitness and Sport (NIFS) is seeking highly motivated, sales oriented, creative, results-driven individuals with proven ability to serve as part-time Member Services Representatives. Our Member Services team is focused on building long-term member relationships to achieve our new member acquisition and retention goals. This position reports to the Member Services Manager. Compensation consists of a base wage plus commission. Wage may be dependent on qualifications and experience.

REQUIREMENTS:

  • One to three years of sales and customer service experience.
  • Experience with Customer Relationship Management (CRM) software preferred.
  • Successful completion of online HubSpot Academy course(s) for Sales and Lead Management (may be completed once hired).
  • Experience in meeting and exceeding sales goals.
  • Self-motivation to work independently as well as part of a team.
  • A passion for fitness and a healthy lifestyle and the desire to share this passion with others.
  • Strong communication, listening, relationship building, and customer service skills.
  • Ability to resolve conflicts in a prompt, professional, and tactful manner.
  • Strong organizational skills and attention to detail.
  • Ability to multi-task, learn quickly and put people first.
  • Weekend and evening availability.

RESPONSIBILITIES:

  • Demonstrate personal sales leadership by performing the duties of selling to prospective members and achieving and exceeding sales goals.
  • Customize the buying experience to best align with the unique needs, interests, and goals of each prospective member by encouraging involvement with our staff, programs, and classes.
  • Generate new sales leads through CRM software, new and existing corporate accounts, health fairs, member referrals, standard and grassroots marketing efforts, etc., to meet or exceed sales goals.
  • Collaborate with the Member Services Manager to ensure effective member onboarding and retention.
  • Develop relationships with the members and within the community and watch for community events where NIFS should be involved.
  • Respond to member requests, suggestions, and concerns in a positive and timely manner.
  • Other projects and duties as needed or assigned by the Member Services Manager.