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Member Services Coordinator Jobs (NOW HIRING)

Monroe County YMCA

Welcome Center NW

Bloomington, IN · On-site

$11/hr

Member Services Coordinator Hourly Rate: $11.00 per hour Position Summary: Under the direction of the Member Services Coordinator and Membership Director, this position is responsible for operating ...

YMCA of Monroe County

Welcome Center SE

Bloomington, IN · On-site

$11/hr

Member Services Coordinator Hourly Rate: $11.00 per hour POSITION SUMMARY: Under the direction of the Member Services Coordinator and Membership Director, this position is responsible for operating ...

YMCA of Monroe County

Welcome Center NW

Bloomington, IN · On-site

$11/hr

Member Services Coordinator Hourly Rate: $11.00 per hour POSITION SUMMARY: Under the direction of the Member Services Coordinator and Membership Director, this position is responsible for operating ...

Gurnee Park District

Member Services

Gurnee, IL · On-site

$16 - $17.50/hr

This individual will also perform various office, registration and customer service duties along with working closely with the Member Services Coordinator regarding training and scheduling. This ...

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How much do member services coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for member services coordinator in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What does a member services coordinator do?

A Member Services Coordinator is responsible for supporting and enhancing the experience of members within an organization. Their duties typically include responding to member inquiries, processing memberships and renewals, organizing member events, and ensuring that members receive timely communication and support. They act as a liaison between the organization and its members, helping to resolve issues and maintain positive relationships. This role often requires strong communication, organizational, and customer service skills.

What are the key skills and qualifications needed to thrive as a member services coordinator, and why are they important?

To thrive as a Member Services Coordinator, you need strong organizational abilities, customer service expertise, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, membership databases, and office productivity tools is often required. Excellent communication, active listening, and problem-solving skills help you build positive relationships with members and address their needs efficiently. These skills ensure smooth operations, high member satisfaction, and retention in membership-driven organizations.

How does a member services coordinator typically collaborate with other departments to enhance member satisfaction?

A Member Services Coordinator frequently works in close partnership with teams such as Marketing, Events, and Operations to ensure members receive timely and accurate information, as well as a seamless experience. They often relay member feedback or concerns to the appropriate departments, help coordinate member-focused events, and assist in implementing new initiatives designed to boost engagement and satisfaction. This role requires strong communication skills and a proactive approach to problem-solving, as effective collaboration is key to addressing member needs and improving overall service quality.
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Member Services Coordinator jobs near you
Infographic showing various Member Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,662 per year, or $20 per hour.

Member Services Coordinator - Portland, OR

The Management Group

Portland, OR • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Member Services Coordinator
Pay: $19-$21 per hour
Schedule: Monday through Friday, 8:00 AM-5:00 PM (in office)
If you enjoy helping people, staying organized, and being part of a supportive team, we'd love to hear from you.
AMS | Association Management Services NW is looking for a Member Services Coordinator to join our Portland office. In this role, you'll be one of the first points of contact for homeowners, board members, and vendors, helping answer questions, route requests, and keep daily operations running smoothly. Every day is different, making this a great opportunity for someone who enjoys a fast-paced environment and takes pride in providing excellent customer service.
What you'll do:
  • Answer incoming phone calls and emails in a professional and friendly manner.
  • Assist homeowners, vendors, and board members with general questions and requests.
  • Route inquiries to the appropriate departments and follow up as needed.
  • Maintain accurate records and update information in company systems.
  • Process incoming mail and assist with day-to-day office responsibilities.
  • Support the team with scheduling, coordination, and other administrative projects.

What we're looking for:
  • Experience in customer service, administrative support, reception, or a similar role.
  • Strong communication and interpersonal skills.
  • Excellent organization and attention to detail.
  • Ability to manage multiple priorities while maintaining accuracy.
  • Comfortable working in a collaborative, team-oriented office environment.

What we offer:
  • $19-$21 per hour, depending on experience.
  • Medical, dental, and vision benefits with employer contributions.
  • Paid vacation, sick time, and holidays.
  • 401(k) with company match eligibility.
  • Education reimbursement after one year.
  • Opportunities to learn, grow, and build a long-term career with AMS.

If you're looking for a company where you can develop your skills, work alongside a great team, and make a difference every day, we'd love to meet you.

Apply