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Call Center Sales Manager Jobs (NOW HIRING)

MCI Careers

Call Center Sales Manager

Wichita, KS

The Call Center Sales Manager is responsible for leading and optimizing all aspects of call center sales operations. This role focuses on driving revenue growth, enhancing customer experiences across ...

MCI Careers

Call Center Sales Manager

Wichita, KS

The Call Center Sales Manager is responsible for leading and optimizing all aspects of call center sales operations. This role focuses on driving revenue growth, enhancing customer experiences across ...

MCI Careers

Call Center Sales Manager

Wichita, KS · On-site

$60K/yr

The Call Center Sales Manager is responsible for leading and optimizing all aspects of call center sales operations. This role focuses on driving revenue growth, enhancing customer experiences across ...

MCI Careers

Call Center Sales Manager

Wichita, KS · On-site

$60K/yr

The Call Center Sales Manager is responsible for leading and optimizing all aspects of call center sales operations. This role focuses on driving revenue growth, enhancing customer experiences across ...

MCI Careers

Call Center Sales Manager

Las Cruces, NM · On-site

$50K - $60K/yr

The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you will ensure an exceptional customer experience in all customer touchpoints, including phone service ...

MCI Careers

Call Center Sales Manager

Las Cruces, NM

The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you will ensure an exceptional customer experience in all customer touchpoints, including phone service ...

MCI Careers

Call Center Sales Manager

Las Cruces, NM · On-site

$50K - $60K/yr

The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you will ensure an exceptional customer experience in all customer touchpoints, including phone service ...

MCI Careers

Call Center Sales Manager

Las Cruces, NM · On-site

The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you will ensure an exceptional customer experience in all customer touchpoints, including phone service ...

Waste Pro

Call Center Sales Manager

Sarasota, FL · On-site

Now Hiring an Inside Sales/ Call Center Manager in SUNNY Sarasota, Florida... Are you a self-motivated leader with the ability to train, mentor, and lead a call center sales team? If the answer is ...

Ecco Group

Call Center Sales

Sanford, FL · On-site

Call Center Sales Agent Home Warranty Program (Onsite) Location: Sanford, FL (Onsite Call Center) Company: ECCO Group USA LLC Start Date: June 15, 2026 Pay: $15/hour plus commission Weekly Pay Join ...

Tri-Starr Talent

Be Seen First

Sales Call Center Manager

San Antonio, TX · On-site

$70K - $90K/yr

Call Center Sales Manager Onsite - No Remote Schedule: Mon-Fri 8am-5pm, Occasional Saturdays We're seeking a driven, sales-minded professional to help build and lead our inside sales operation from ...

Ecco Group

Call Center Sales Reps

Sanford, FL · On-site

Call Center Sales Agent Home Warranty Program (Onsite) Location: Sanford, FL (Onsite Call Center) Company: ECCO Group USA LLC Start Date: June 15, 2026 Pay: $15/hour plus commission Weekly Pay Join ...

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Call Center Sales Manager information

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$29.5K

$63.8K

$109.5K

How much do call center sales manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for call center sales manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Call Center Sales Managers, and how can they be addressed?

Call Center Sales Managers often face challenges such as maintaining high team morale in a fast-paced environment, meeting aggressive sales targets, and managing high staff turnover. To address these, successful managers focus on regular coaching, creating incentive programs, and fostering a collaborative team culture. They also work closely with HR and training departments to ensure agents are well-prepared and supported, helping to improve retention and achieve business goals.

What is the difference between Call Center Sales Manager vs Customer Service Supervisor?

AspectCall Center Sales ManagerCustomer Service Supervisor
Primary FocusDriving sales and revenue through call center teamsEnsuring customer satisfaction and resolving issues
Required SkillsSales techniques, leadership, performance managementCustomer service skills, conflict resolution, communication
Work EnvironmentSales-driven call center, target-orientedCustomer support environment, service-focused
Common CertificationsSales certifications, leadership trainingCustomer service certifications, communication courses

The main difference between a Call Center Sales Manager and a Customer Service Supervisor lies in their primary objectives. The Sales Manager focuses on increasing sales and revenue, while the Supervisor emphasizes customer satisfaction and issue resolution. Both roles require strong communication skills, but their work environments and performance metrics differ significantly.

What does a call center manager do?

A call center manager oversees daily operations of a call center, manages staff, ensures customer service quality, and meets performance targets. They coordinate training, handle escalations, analyze metrics, and implement process improvements to enhance efficiency and customer satisfaction.

What is the highest paying call center job?

The highest paying call center jobs are typically senior management roles such as Call Center Director or Operations Manager, which can earn six-figure salaries. These positions often require extensive experience, leadership skills, and knowledge of call center technologies and metrics.

What are the key skills and qualifications needed to thrive as a Call Center Sales Manager, and why are they important?

To thrive as a Call Center Sales Manager, you need strong leadership, sales acumen, and experience in customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, call center software, and performance analytics tools is typically required. Exceptional communication, motivational skills, and the ability to resolve conflicts make candidates stand out in this role. These skills ensure effective team management, high sales performance, and excellent customer satisfaction in a fast-paced environment.

What are 7 basic functions performed by a sales manager?

A sales manager is responsible for setting sales goals, developing sales strategies, recruiting and training sales staff, monitoring sales performance, managing customer relationships, analyzing sales data, and coordinating with other departments. These functions help ensure the sales team meets targets and contributes to overall business growth. Strong leadership, communication skills, and familiarity with CRM tools are essential for success in this role.

What does a Call Center Sales Manager do?

A Call Center Sales Manager oversees the sales operations within a call center, managing teams of sales agents to achieve performance targets and deliver excellent customer service. They are responsible for setting sales goals, developing training programs, monitoring key metrics, and implementing strategies to improve sales performance. Additionally, they handle hiring, coaching, and evaluating staff, ensuring compliance with company policies and industry regulations. Their role is crucial in maximizing revenue and maintaining a motivated, high-performing team.

How much do call center managers make in the US?

Call center sales managers in the US typically earn an average salary of around $60,000 to $85,000 per year, depending on experience, location, and company size. Higher salaries are common in major metropolitan areas and for managers with advanced skills or certifications in sales and customer service management.
What cities are hiring for Call Center Sales Manager jobs? Cities with the most Call Center Sales Manager job openings:
What states have the most Call Center Sales Manager jobs? States with the most job openings for Call Center Sales Manager jobs include:
Infographic showing various Call Center Sales Manager job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Call Center Sales Manager

VentureTech Solutions

Plantation, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Venture Tech Solutions has partnered with a fast-growing leader in the financial services sector to find an exceptional, high-energy Bilingual Call Center Sales Manager. Based entirely in-office at our client's corporate location in Plantation, FL, this pivotal role is designed for a strategic, hands-on leader who knows how to scale production, build high-performing outbound/inbound phone teams, and foster a competitive, motivating team culture.
If you thrive in a fast-paced environment, possess sharp sales instincts, and love developing raw talent into top-tier producers, we want to hear from you.
What You Will Do
  • Drive Sales Performance: Oversee daily sales operations, monitor live queues, and execute strategic sales plays to hit and exceed monthly, quarterly, and annual revenue targets.
  • Talent Acquisition & Pipeline: Lead the end-to-end recruitment process for new phone agents, identifying high-potential talent to match the client's aggressive growth trajectory.
  • Onboarding & Continuous Training: Design and execute dynamic training programs covering advanced closing techniques, script mastery, rebuttal handling, and product compliance.
  • Coaching & Mentorship: Conduct consistent side-by-side coaching, call calibrations, and performance reviews to move underperforming reps to quota and keep top earners motivated.
  • Data-Driven Leadership: Utilize call center CRM metrics and KPIs (talk time, conversion rates, wrap-up time) to identify bottlenecks and optimize the sales funnel.
What We Are Looking For
  • Education: Bachelor's Degree is required.
  • Leadership Experience: Minimum of 5+ years of direct sales management experience, specifically leading teams within a high-volume call center environment.
  • Industry Background: Direct experience in Financial Services (e.g., lending, debt resolution, insurance, banking, or wealth management) is highly preferred.
  • Language Skills: Bilingual (English/Spanish) verbal and written communication skills are required to support diverse team dynamics and customer demographics.
  • Location: Ability to work 100% in-office daily at the corporate headquarters in Plantation, FL. This position requires some nights and Saturdays.
  • Proven Track Record: Demonstrated ability to build a sales training program from the ground up and hit high-volume hiring targets.
What's in It For You
  • Competitive base salary coupled with a lucrative uncapped monthly override/bonus structure tied to team performance.
  • Comprehensive benefits package including Health, Dental, and Vision insurance.
  • 401(k) with company match and generous Paid Time Off (PTO).
  • Clear upward mobility within a rapidly expanding financial firm.

Keywords: Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Spanish, Bilingual, Spanish
By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list.
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