ZipRecruiter

Log In

1

Call Center Sales Manager Jobs in Iowa (NOW HIRING)

MCI Careers

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If ... Provide feedback to management on customer trends and market conditions. CANDIDATE QUALIFICATIONS ...

MCI Careers

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If ... Provide feedback to management on customer trends and market conditions. WONDER IF YOU ARE A GOOD ...

MCI Careers

Work From Home Call Center Sales

Iowa, IA · On-site

Utilize systems and technology to complete account management tasks * Recognize sales opportunity ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Work From Home Call Center Sales

Iowa, IA · Remote

$12.41/hr

Utilize systems and technology to complete account management tasks * Recognize sales opportunity ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

CenturyLink

Call Center Supervisor

Des Moines, IA · On-site

We are currently seeking a full time, salaried management position that will supervise our ... Clearly communicate call center and company expectations Evaluate individual and team performance ...

Centurylink

Call Center Supervisor

Des Moines, IA · On-site

We are currently seeking a full time, salaried management position that will supervise our ... call center and company expectations • Evaluate individual and team performance and provide ...

UnityPoint Health

RN Call Center

Sioux City, IA

... management, referral management, and telehealth support. This role assesses patient symptoms ... My UnityPoint Nurse Call Center offers a free health information service for the public, sponsored ...

UnityPoint Health

RN Call Center

Sioux City, IA

... management, referral management, and telehealth support. This role assesses patient symptoms ... My UnityPoint Nurse Call Center offers a free health information service for the public, sponsored ...

UnityPoint Health

RN Call Center

Sioux City, IA

... management, referral management, and telehealth support. This role assesses patient symptoms ... My UnityPoint Nurse Call Center offers a free health information service for the public, sponsored ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

Ability to multitask and manage time effectively in a remote setting. * Proficient with computers ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

Ability to multitask and manage time effectively in a remote setting. * Proficient with computers ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

Apex Systems

Call Center Representative

Urbandale, IA

$15.25 - $19/hr

Elevates reoccurring issues to management. Qualifications Qualifications High school diploma ... Customer service or sales experience preferred 0-2 years customer service experience preferred.

Apex Systems

Call Center Representative

Urbandale, IA

$15.25 - $19/hr

Elevates reoccurring issues to management. Qualifications Qualifications: High school diploma ... Customer service or sales experience preferred 0-2 years customer service experience preferred.

next page

Showing results 1-20

All JobsCall Center Sales JobsCall Center Sales Manager JobsCall Center Sales Manager Jobs in Iowa

Call Center Sales Manager information

See Iowa salary details

$27.7K

$60K

$102.8K

How much do call center sales manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for call center sales manager in Iowa is $59,957.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $70,400.00 per year, depending on experience, location, and employer.

What does a call center sales manager do?

A Call Center Sales Manager oversees the sales operations within a call center, managing teams of sales agents to achieve performance targets and deliver excellent customer service. They are responsible for setting sales goals, developing training programs, monitoring key metrics, and implementing strategies to improve sales performance. Additionally, they handle hiring, coaching, and evaluating staff, ensuring compliance with company policies and industry regulations. Their role is crucial in maximizing revenue and maintaining a motivated, high-performing team.

What are the key skills and qualifications needed to thrive as a call center sales manager?

To thrive as a Call Center Sales Manager, you need strong leadership, sales acumen, and experience in customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, call center software, and performance analytics tools is typically required. Exceptional communication, motivational skills, and the ability to resolve conflicts make candidates stand out in this role. These skills ensure effective team management, high sales performance, and excellent customer satisfaction in a fast-paced environment.

What are some common challenges faced by call center sales managers, and how can they be addressed?

Call Center Sales Managers often face challenges such as maintaining high team morale in a fast-paced environment, meeting aggressive sales targets, and managing high staff turnover. To address these, successful managers focus on regular coaching, creating incentive programs, and fostering a collaborative team culture. They also work closely with HR and training departments to ensure agents are well-prepared and supported, helping to improve retention and achieve business goals.

What is the difference between Call Center Sales Manager vs Customer Service Supervisor?

AspectCall Center Sales ManagerCustomer Service Supervisor
Primary FocusDriving sales and revenue through call center teamsEnsuring customer satisfaction and resolving issues
Required SkillsSales techniques, leadership, performance managementCustomer service skills, conflict resolution, communication
Work EnvironmentSales-driven call center, target-orientedCustomer support environment, service-focused
Common CertificationsSales certifications, leadership trainingCustomer service certifications, communication courses

The main difference between a Call Center Sales Manager and a Customer Service Supervisor lies in their primary objectives. The Sales Manager focuses on increasing sales and revenue, while the Supervisor emphasizes customer satisfaction and issue resolution. Both roles require strong communication skills, but their work environments and performance metrics differ significantly.

How much do call center sales managers make in the US?

Call center sales managers in the US typically earn an average salary between $60,000 and $100,000 annually, depending on experience, location, and company size. Compensation may also include bonuses and commissions based on sales performance.

What cities in Iowa are hiring for Call Center Sales Manager jobs?

Cities in Iowa with the most Call Center Sales Manager job openings:

Infographic showing various Call Center Sales Manager job openings in Iowa as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $59,957 per year, or $28.8 per hour.

Remote Call Center Sales Representative

MCI Careers

Iowa, IA • Remote

$7.25 - $13.50/hr

Full-time

Re-posted 6 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. 

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If you have a passion for sales, enjoy working remotely, and are driven by results, this is the perfect opportunity to grow your career in a supportive and rewarding environment.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Make outbound calls to prospective customers and follow up on leads.
  • Present and sell company products and services to new and existing customers.
  • Achieve daily, weekly, and monthly sales targets.
  • Maintain a high level of product knowledge to effectively address customer needs.
  • Record all sales activities and customer interactions in the CRM system.
  • Provide feedback to management on customer trends and market conditions.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older
  • High School Diploma/GED
  • 1-2 years of sales experience, preferably in a call center or remote setting.
  • Strong persuasive and negotiation skills.
  • Self-motivated with a results-oriented mindset.
  • Excellent communication and interpersonal abilities.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

FacebookTwitter

View All MCI Careers Jobs