ZipRecruiter

Log In

1

Call Center Sales Manager Jobs (NOW HIRING)

MCI Careers

Call Center Sales Supervisor

Killeen, TX · On-site

... sales agents. While your team operate the phone for a variety of commercial, state, and federal ... Manage metrics, performance criteria, policies and procedures to improve call center productivity ...

MCI Careers

Call Center Sales Supervisor

Killeen, TX · On-site

... help in managing call center sales agents. While your team operate the phone for a variety of ... This is a management-level position. Prior experience in management, supervisor, or customer ...

Apply Early

Pop-Up Talent

Call Center Sales

Fort Worth, TX · On-site

$42K/yr

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your potential? Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative ! We're ...

Apply Early

Pop-Up Talent

Call Center Sales

Haltom City, TX · On-site

$42K/yr

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your potential? Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative ! We're ...

Pop-Up Talent

Call Center Sales

Watauga, TX · On-site

$42K/yr

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your potential? Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative ! We're ...

Pop-Up Talent

Call Center Sales

Benbrook, TX · On-site

$42K/yr

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your potential? Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative ! We're ...

MCI Careers

Call Center Sales Supervisor

Killeen, TX · On-site

... sales agents. While your team operate the phone for a variety of commercial, state, and federal ... Manage metrics, performance criteria, policies and procedures to improve call center productivity ...

MCI Careers

Call Center Sales Supervisor

Killeen, TX

... sales agents. While your team operate the phone for a variety of commercial, state, and federal ... Manage metrics, performance criteria, policies and procedures to improve call center productivity ...

Pop-Up Talent

Call Center Sales

North Richland Hills, TX · On-site

$42K/yr

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your potential? Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative ! We're ...

next page

Showing results 1-20

All JobsCall Center Sales JobsCall Center Sales Manager Jobs

Call Center Sales Manager information

See salary details

$29.5K

$63.8K

$109.5K

How much do call center sales manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for call center sales manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Call Center Sales Managers, and how can they be addressed?

Call Center Sales Managers often face challenges such as maintaining high team morale in a fast-paced environment, meeting aggressive sales targets, and managing high staff turnover. To address these, successful managers focus on regular coaching, creating incentive programs, and fostering a collaborative team culture. They also work closely with HR and training departments to ensure agents are well-prepared and supported, helping to improve retention and achieve business goals.

What is the difference between Call Center Sales Manager vs Customer Service Supervisor?

AspectCall Center Sales ManagerCustomer Service Supervisor
Primary FocusDriving sales and revenue through call center teamsEnsuring customer satisfaction and resolving issues
Required SkillsSales techniques, leadership, performance managementCustomer service skills, conflict resolution, communication
Work EnvironmentSales-driven call center, target-orientedCustomer support environment, service-focused
Common CertificationsSales certifications, leadership trainingCustomer service certifications, communication courses

The main difference between a Call Center Sales Manager and a Customer Service Supervisor lies in their primary objectives. The Sales Manager focuses on increasing sales and revenue, while the Supervisor emphasizes customer satisfaction and issue resolution. Both roles require strong communication skills, but their work environments and performance metrics differ significantly.

What does a call center manager do?

A call center manager oversees daily operations of a call center, manages staff, ensures customer service quality, and meets performance targets. They coordinate training, handle escalations, analyze metrics, and implement process improvements to enhance efficiency and customer satisfaction.

What is the highest paying call center job?

The highest paying call center jobs are typically senior management roles such as Call Center Director or Operations Manager, which can earn six-figure salaries. These positions often require extensive experience, leadership skills, and knowledge of call center technologies and metrics.

What are the key skills and qualifications needed to thrive as a Call Center Sales Manager, and why are they important?

To thrive as a Call Center Sales Manager, you need strong leadership, sales acumen, and experience in customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, call center software, and performance analytics tools is typically required. Exceptional communication, motivational skills, and the ability to resolve conflicts make candidates stand out in this role. These skills ensure effective team management, high sales performance, and excellent customer satisfaction in a fast-paced environment.

What are 7 basic functions performed by a sales manager?

A sales manager is responsible for setting sales goals, developing sales strategies, recruiting and training sales staff, monitoring sales performance, managing customer relationships, analyzing sales data, and coordinating with other departments. These functions help ensure the sales team meets targets and contributes to overall business growth. Strong leadership, communication skills, and familiarity with CRM tools are essential for success in this role.

What does a Call Center Sales Manager do?

A Call Center Sales Manager oversees the sales operations within a call center, managing teams of sales agents to achieve performance targets and deliver excellent customer service. They are responsible for setting sales goals, developing training programs, monitoring key metrics, and implementing strategies to improve sales performance. Additionally, they handle hiring, coaching, and evaluating staff, ensuring compliance with company policies and industry regulations. Their role is crucial in maximizing revenue and maintaining a motivated, high-performing team.

How much do call center managers make in the US?

Call center sales managers in the US typically earn an average salary of around $60,000 to $85,000 per year, depending on experience, location, and company size. Higher salaries are common in major metropolitan areas and for managers with advanced skills or certifications in sales and customer service management.
What cities are hiring for Call Center Sales Manager jobs? Cities with the most Call Center Sales Manager job openings:
What states have the most Call Center Sales Manager jobs? States with the most job openings for Call Center Sales Manager jobs include:
Infographic showing various Call Center Sales Manager job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Call Center Sales Representative

Sales and Marketing

Albany, NY

$70K/yr

Full-time

Posted 29 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction.


What our Call Center Sales Representatives Enjoy Most About the Role

  • Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions.
  • Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
  • Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. 
  • Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors. 

Working Conditions

  • Normal office environment.

Required Qualifications

Education

  • High school diploma or equivalent.

Skills & Abilities

  • Clear, straightforward and professional communication with customers and colleagues. 
  • Proven sales techniques with consistent achievement of sales goals. 
  • Proficiency in computer and consumer electronics. 
  • Competence in using personal computers and relevant software applications, including billing systems. 
  • Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks. 
  • Demonstrated judgment and initiative in accomplishing job duties. 
  • Working knowledge of cable communications products and services, including TV, internet, and telephone. 
     

Preferred Qualifications

  • 2+ years of call center sales experience.

#ZRSM2


#LI-DG5
SIB120 2026-76398 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $23.65. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $12,625.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

Required Qualifications

Education

  • High school diploma or equivalent.

Skills & Abilities

  • Clear, straightforward and professional communication with customers and colleagues. 
  • Proven sales techniques with consistent achievement of sales goals. 
  • Proficiency in computer and consumer electronics. 
  • Competence in using personal computers and relevant software applications, including billing systems. 
  • Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks. 
  • Demonstrated judgment and initiative in accomplishing job duties. 
  • Working knowledge of cable communications products and services, including TV, internet, and telephone. 
     

Preferred Qualifications

  • 2+ years of call center sales experience.

#ZRSM2

Employment Type: Full Time

Apply