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Call Center Sales Manager Jobs (NOW HIRING)

MCI Careers

Call Center Sales Supervisor

Killeen, TX · On-site

... sales agents. While your team operate the phone for a variety of commercial, state, and federal ... Manage metrics, performance criteria, policies and procedures to improve call center productivity ...

Pop-Up Talent

Call Center Sales

Haltom City, TX · On-site

$42K/yr

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your potential? Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative ! We're ...

Pop-Up Talent

Call Center Sales

Benbrook, TX · On-site

$42K/yr

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your potential? Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative ! We're ...

Pop-Up Talent

Call Center Sales

North Richland Hills, TX · On-site

$42K/yr

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your potential? Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative ! We're ...

Pop-Up Talent

Call Center Sales

Watauga, TX · On-site

$42K/yr

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your potential? Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative ! We're ...

MCI Careers

Call Center Sales Supervisor

Killeen, TX

... sales agents. While your team operate the phone for a variety of commercial, state, and federal ... Manage metrics, performance criteria, policies and procedures to improve call center productivity ...

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Call Center Sales Manager information

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$29.5K

$63.8K

$109.5K

How much do call center sales manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for call center sales manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Call Center Sales Managers, and how can they be addressed?

Call Center Sales Managers often face challenges such as maintaining high team morale in a fast-paced environment, meeting aggressive sales targets, and managing high staff turnover. To address these, successful managers focus on regular coaching, creating incentive programs, and fostering a collaborative team culture. They also work closely with HR and training departments to ensure agents are well-prepared and supported, helping to improve retention and achieve business goals.

What is the difference between Call Center Sales Manager vs Customer Service Supervisor?

AspectCall Center Sales ManagerCustomer Service Supervisor
Primary FocusDriving sales and revenue through call center teamsEnsuring customer satisfaction and resolving issues
Required SkillsSales techniques, leadership, performance managementCustomer service skills, conflict resolution, communication
Work EnvironmentSales-driven call center, target-orientedCustomer support environment, service-focused
Common CertificationsSales certifications, leadership trainingCustomer service certifications, communication courses

The main difference between a Call Center Sales Manager and a Customer Service Supervisor lies in their primary objectives. The Sales Manager focuses on increasing sales and revenue, while the Supervisor emphasizes customer satisfaction and issue resolution. Both roles require strong communication skills, but their work environments and performance metrics differ significantly.

What does a call center manager do?

A call center manager oversees daily operations of a call center, manages staff, ensures customer service quality, and meets performance targets. They coordinate training, handle escalations, analyze metrics, and implement process improvements to enhance efficiency and customer satisfaction.

What is the highest paying call center job?

The highest paying call center jobs are typically senior management roles such as Call Center Director or Operations Manager, which can earn six-figure salaries. These positions often require extensive experience, leadership skills, and knowledge of call center technologies and metrics.

What are the key skills and qualifications needed to thrive as a Call Center Sales Manager, and why are they important?

To thrive as a Call Center Sales Manager, you need strong leadership, sales acumen, and experience in customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, call center software, and performance analytics tools is typically required. Exceptional communication, motivational skills, and the ability to resolve conflicts make candidates stand out in this role. These skills ensure effective team management, high sales performance, and excellent customer satisfaction in a fast-paced environment.

What are 7 basic functions performed by a sales manager?

A sales manager is responsible for setting sales goals, developing sales strategies, recruiting and training sales staff, monitoring sales performance, managing customer relationships, analyzing sales data, and coordinating with other departments. These functions help ensure the sales team meets targets and contributes to overall business growth. Strong leadership, communication skills, and familiarity with CRM tools are essential for success in this role.

What does a Call Center Sales Manager do?

A Call Center Sales Manager oversees the sales operations within a call center, managing teams of sales agents to achieve performance targets and deliver excellent customer service. They are responsible for setting sales goals, developing training programs, monitoring key metrics, and implementing strategies to improve sales performance. Additionally, they handle hiring, coaching, and evaluating staff, ensuring compliance with company policies and industry regulations. Their role is crucial in maximizing revenue and maintaining a motivated, high-performing team.

How much do call center managers make in the US?

Call center sales managers in the US typically earn an average salary of around $60,000 to $85,000 per year, depending on experience, location, and company size. Higher salaries are common in major metropolitan areas and for managers with advanced skills or certifications in sales and customer service management.
What cities are hiring for Call Center Sales Manager jobs? Cities with the most Call Center Sales Manager job openings:
What states have the most Call Center Sales Manager jobs? States with the most job openings for Call Center Sales Manager jobs include:
Infographic showing various Call Center Sales Manager job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.
Sales Manager (Call Center Environment Sat - Mon)

Sales Manager (Call Center Environment Sat - Mon)

Life Protect 24/7

Norfolk, VA • On-site

$52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Life Protect 24/7 is an inbound sales call center searching for an exceptionally talented and motivated leader who develops and challenges their team to be leaders in sales. If this sounds like you, you are a great candidate for our Full Time Inbound Call Center Sales Manager position.


How do you do that?

You will lead a team of 15-20 team members in a positive atmosphere in a remote setting, while working in office. Team members receive calls from diverse customers that have expressed interest in our product and service – a medical and security alert system that goes wherever you do. A service that helps rescue over 5,000 individuals every month.

The Inbound Call Center Sales Manager will serve as an active advocate for our company and its employees. The successful candidate will relay company goals, quality standards, and processes, and procedures to our team through servant leadership.

Your sales team is the heartbeat of our culture – enthusiastic representatives of our company and advocates for our clients. Our upbeat work culture promotes development and individual training, games, incentives, and opportunities for advancement to help develop and solidify necessary sales skills. The successful candidate will effectively educate and support sales representatives through their sales experience. As a manager, building rapport and establishing relationships with our team is achieved by genuinely listening, identifying needs, communicating with clarity, and providing solutions to their questions and concerns.


What we offer:

  • Competitive Pay

  • Weekly Pay

  • Paid Training

  • Paid Time Off

  • Medical, Dental, Vision, AD&D, and Life Insurance

  • HSA Options

  • 401k with Company Match

  • Employee Development Program

  • Employee Product Discount

  • Beautiful Call Center Work Space

  • Convenient access to walking trails and Norfolk Premium Outlets

What you offer:

  • Must be at least 18 years of age

  • High school diploma or equivalent

  • 2 years of experience leading a team in a call center environment

  • At least one year of experience in leading a remote team

  • Experience in monitoring call quality, call queue, and coaching sales

  • Strong communication skills (verbal, written, and interpersonal)

  • A customer focused approach with adaptability to new situations

  • Ability to multitask, prioritize and manage time

  • Ability to motivate and engage a sales team


Pay: starting at $52,000 with opportunities for monthly/quarterly bonuses


Schedule:

  • Saturday 8am to 10pm

  • Sunday 8am to 8pm

  • Monday 8am to 6pm


If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table.


We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are an E-Verify company.


Job Type: Full-time Exempt

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