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Call Center Sales Manager Jobs (NOW HIRING)

Exploria Resorts

Call Center Sales Agent

Clermont, FL · On-site

$13.50 - $17.50/hr

The Marketing Sales Agent will report directly to the Call Center Supervisor and Call Center Manager. They are responsible for attracting potential new customers by calling and booking quality ...

SPECTRUM

Call Center Sales Representative

Largo, FL · On-site

$70K/yr

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and ...

SPECTRUM

Call Center Sales Representative

Riverview, FL · On-site

$70K/yr

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and ...

SPECTRUM

Call Center Sales Representative

Albany, NY · On-site

$70K/yr

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and ...

SPECTRUM

Call Center Sales Representative

Mililani, HI · On-site

$70K/yr

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and ...

Pop-Up Talent

Call Center Sales

Arlington, TX

Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative! We're looking for motivated individuals with experience in Inside Sales, Call Center Sales, Bartender, Barista ...

Pop-Up Talent

Call Center Sales

Fort Worth, TX

Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative! We're looking for motivated individuals with experience in Inside Sales, Call Center Sales, Bartender, Barista ...

Pop-Up Talent

Call Center Sales

Fort Worth, TX

Join our dynamic Sales and Marketing Team as an Inside Sales Account Representative! We're looking for motivated individuals with experience in Inside Sales, Call Center Sales, Bartender, Barista ...

AT and T

Call Center Sales Representative

Charlotte, NC · On-site

$23.55/hr

How you'll make an impact As a Call Center Sales Representative, you'll assist Business customers with requests, questions, and inquiries on all products and services offered. In this multi-faceted ...

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Call Center Sales Manager information

See salary details

$29.5K

$63.8K

$109.5K

How much do call center sales manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for call center sales manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Call Center Sales Managers, and how can they be addressed?

Call Center Sales Managers often face challenges such as maintaining high team morale in a fast-paced environment, meeting aggressive sales targets, and managing high staff turnover. To address these, successful managers focus on regular coaching, creating incentive programs, and fostering a collaborative team culture. They also work closely with HR and training departments to ensure agents are well-prepared and supported, helping to improve retention and achieve business goals.

What is the difference between Call Center Sales Manager vs Customer Service Supervisor?

AspectCall Center Sales ManagerCustomer Service Supervisor
Primary FocusDriving sales and revenue through call center teamsEnsuring customer satisfaction and resolving issues
Required SkillsSales techniques, leadership, performance managementCustomer service skills, conflict resolution, communication
Work EnvironmentSales-driven call center, target-orientedCustomer support environment, service-focused
Common CertificationsSales certifications, leadership trainingCustomer service certifications, communication courses

The main difference between a Call Center Sales Manager and a Customer Service Supervisor lies in their primary objectives. The Sales Manager focuses on increasing sales and revenue, while the Supervisor emphasizes customer satisfaction and issue resolution. Both roles require strong communication skills, but their work environments and performance metrics differ significantly.

What is the highest paying call center job?

The highest paying call center jobs are typically senior management roles such as Call Center Director or Vice President of Customer Service, which can earn six-figure salaries. These positions often require extensive experience, leadership skills, and knowledge of call center operations and technologies.

What are the key skills and qualifications needed to thrive as a Call Center Sales Manager, and why are they important?

To thrive as a Call Center Sales Manager, you need strong leadership, sales acumen, and experience in customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, call center software, and performance analytics tools is typically required. Exceptional communication, motivational skills, and the ability to resolve conflicts make candidates stand out in this role. These skills ensure effective team management, high sales performance, and excellent customer satisfaction in a fast-paced environment.

What does a Call Center Sales Manager do?

A Call Center Sales Manager oversees the sales operations within a call center, managing teams of sales agents to achieve performance targets and deliver excellent customer service. They are responsible for setting sales goals, developing training programs, monitoring key metrics, and implementing strategies to improve sales performance. Additionally, they handle hiring, coaching, and evaluating staff, ensuring compliance with company policies and industry regulations. Their role is crucial in maximizing revenue and maintaining a motivated, high-performing team.
What cities are hiring for Call Center Sales Manager jobs? Cities with the most Call Center Sales Manager job openings:
What states have the most Call Center Sales Manager jobs? States with the most job openings for Call Center Sales Manager jobs include:
Call Center Sales Agent

Call Center Sales Agent

Exploria Resorts

Clermont, FL • On-site

$13.50 - $17.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Exploria Resorts rating

5.3

Company rating: 5.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Are you a customer-focused individual with a knack for sales? We’re looking for a Call Center Sales Agent to join our team! In this role, you’ll attract new customers and promote exciting travel experiences by selling mini vacation packages. If you’re committed to delivering top-notch service with a friendly approach, we want you on our team!

What does Exploria Resorts have to offer?  Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!

Why join?

  • Competitive Compensation Plan
  • Daily and Weekly Spiffs
  • Paid Training
  • Career Advancement Opportunities 
  • Supportive Team Environment 

Job Summary:

The Marketing Sales Agent will report directly to the Call Center Supervisor and Call Center Manager.  They are responsible for attracting potential new customers by calling and booking quality package sales and/ or tours from the database.  Outbound Sales Agents are responsible for providing the highest quality of service in an attentive, courteous, and efficient manner.

Responsibilities and Duties:

  • Maintain a high level of accuracy and confidentiality in entering, reviewing, and updating tour packages.
  • Support the daily activities and assignments provided by the Call Center Supervisor.
  • Maintain an upbeat, positive, and motivating demeanor.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Completes any and all tasks assigned by management.
  • Adhere to all company and departmental policies and procedures.
  • Ability to function independently with little supervision.
  • Verify new customers who have responded to advertisements and through other marketing channels.
  • Explain the offer briefly in a professional and enthusiastic manner.
  • Answer any questions.
  • Maintain confidentiality of personal information.
  • Meet or exceed weekly performance metrics.
  • Present a positive attitude and disposition to each caller.
  • Build rapport with customers over the phone.
  • Ability to actively listen and ask probing questions to understand concerns and overcome objections.
  • Possessing closing skills.
  • All other duties assigned by management.

Qualifications and Skills:

  • Must have excellent written and verbal communication skills.
  • Prior sales experience is preferred.
  • Must possess strong selling skills.
  • Must possess good time management and organizational skills.
  • Must be able to read, write, and speak the English language.  Being bilingual is a plus.
  • Must be enthusiastic, energetic, and self-motivated.
  • Experience working in the Vacation Ownership or hospitality industry preferred.
  • Open Availability, including evenings, weekends, and holidays.

Physical Demands:

  • Ability to sit for long periods of time

Apply