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Call Center Sales Manager Jobs in Georgia (NOW HIRING)

MCI Careers

Call Center Sales Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

... Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing ... Call Center Sales Representatives who are confident, driven, and ready to make an impact. This is ...

MCI Careers

Call Center Sales Representative

Pembroke, GA · On-site

$7.25/hr

If so, we want you on our team! We're looking for motivated and results-driven Call Center Sales ... Manage customer accounts and process orders accurately using our systems * Follow scripts, policies ...

MCI Careers

Call Center Sales Representative

Savannah, GA · Remote

$12.25 - $15.25/hr

... Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing ... Call Center Sales Representatives who are confident, driven, and ready to make an impact. This is ...

MCI Careers

Call Center Sales Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

... Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing ... Call Center Sales Representatives who are confident, driven, and ready to make an impact. This is ...

MCI Careers

Call Center Sales Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

... Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing ... Call Center Sales Representatives who are confident, driven, and ready to make an impact. This is ...

MCI Careers

Call Center Sales Representative

Midway, GA · On-site

$7.25/hr

If so, we want you on our team! We're looking for motivated and results-driven Call Center Sales ... Manage customer accounts and process orders accurately using our systems * Follow scripts, policies ...

MCI Careers

Call Center Sales Representative

Savannah, GA · Remote

$12.25 - $15.25/hr

... Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing ... Call Center Sales Representatives who are confident, driven, and ready to make an impact. This is ...

MCI Careers

Call Center Sales Representative

Savannah, GA · On-site

$7.25 - $14.10/hr

If you're ready to thrive in a fast-paced, goal-oriented environment, we want you on our team! We're hiring Call Center Sales Representatives who are confident, driven, and ready to make an impact.

MCI Careers

Call Center Sales Representative

Hinesville, GA · On-site

$14.75 - $18.25/hr

Manage customer accounts and process orders accurately using our systems * Follow scripts, policies ... If so, we want you on our team! We're looking for motivated and results-driven Call Center Sales ...

MCI Careers

Call Center Sales Representative

Midway, GA · On-site

$14.75 - $18.25/hr

Manage customer accounts and process orders accurately using our systems * Follow scripts, policies ... If so, we want you on our team! We're looking for motivated and results-driven Call Center Sales ...

MCI Careers

Call Center Sales Representative

Pembroke, GA · On-site

$14.50 - $18.25/hr

Manage customer accounts and process orders accurately using our systems * Follow scripts, policies ... If so, we want you on our team! We're looking for motivated and results-driven Call Center Sales ...

MCI Careers

Call Center Sales Representative

Pembroke, GA

$14.50 - $18.25/hr

Manage customer accounts and process orders accurately using our systems * Follow scripts, policies ... If so, we want you on our team! We're looking for motivated and results-driven Call Center Sales ...

MCI Careers

Call Center Sales Representative

Hinesville, GA

$14.75 - $18.25/hr

Manage customer accounts and process orders accurately using our systems * Follow scripts, policies ... If so, we want you on our team! We're looking for motivated and results-driven Call Center Sales ...

MCI Careers

Call Center Sales Representative

Midway, GA

$14.75 - $18.25/hr

Manage customer accounts and process orders accurately using our systems * Follow scripts, policies ... If so, we want you on our team! We're looking for motivated and results-driven Call Center Sales ...

MCI Careers

Call Center Sales Representative

Hinesville, GA · On-site

$14.75 - $18.25/hr

Manage customer accounts and process orders accurately using our systems * Follow scripts, policies ... If so, we want you on our team! We're looking for motivated and results-driven Call Center Sales ...

MCI Careers

Call Center Sales Representative

Midway, GA · On-site

$14.75 - $18.25/hr

Manage customer accounts and process orders accurately using our systems * Follow scripts, policies ... If so, we want you on our team! We're looking for motivated and results-driven Call Center Sales ...

MCI Careers

Call Center Sales Representative

Pembroke, GA · On-site

$14.50 - $18.25/hr

Manage customer accounts and process orders accurately using our systems * Follow scripts, policies ... If so, we want you on our team! We're looking for motivated and results-driven Call Center Sales ...

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Call Center Sales Manager information

See Georgia salary details

$24.9K

$53.9K

$92.5K

How much do call center sales manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for call center sales manager in Georgia is $53,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $63,300.00 per year, depending on experience, location, and employer.

What does a call center sales manager do?

A Call Center Sales Manager oversees the sales operations within a call center, managing teams of sales agents to achieve performance targets and deliver excellent customer service. They are responsible for setting sales goals, developing training programs, monitoring key metrics, and implementing strategies to improve sales performance. Additionally, they handle hiring, coaching, and evaluating staff, ensuring compliance with company policies and industry regulations. Their role is crucial in maximizing revenue and maintaining a motivated, high-performing team.

What are the key skills and qualifications needed to thrive as a call center sales manager?

To thrive as a Call Center Sales Manager, you need strong leadership, sales acumen, and experience in customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, call center software, and performance analytics tools is typically required. Exceptional communication, motivational skills, and the ability to resolve conflicts make candidates stand out in this role. These skills ensure effective team management, high sales performance, and excellent customer satisfaction in a fast-paced environment.

What are some common challenges faced by call center sales managers, and how can they be addressed?

Call Center Sales Managers often face challenges such as maintaining high team morale in a fast-paced environment, meeting aggressive sales targets, and managing high staff turnover. To address these, successful managers focus on regular coaching, creating incentive programs, and fostering a collaborative team culture. They also work closely with HR and training departments to ensure agents are well-prepared and supported, helping to improve retention and achieve business goals.

What is the difference between Call Center Sales Manager vs Customer Service Supervisor?

AspectCall Center Sales ManagerCustomer Service Supervisor
Primary FocusDriving sales and revenue through call center teamsEnsuring customer satisfaction and resolving issues
Required SkillsSales techniques, leadership, performance managementCustomer service skills, conflict resolution, communication
Work EnvironmentSales-driven call center, target-orientedCustomer support environment, service-focused
Common CertificationsSales certifications, leadership trainingCustomer service certifications, communication courses

The main difference between a Call Center Sales Manager and a Customer Service Supervisor lies in their primary objectives. The Sales Manager focuses on increasing sales and revenue, while the Supervisor emphasizes customer satisfaction and issue resolution. Both roles require strong communication skills, but their work environments and performance metrics differ significantly.

How much do call center sales managers make in the US?

Call center sales managers in the US typically earn an average salary between $60,000 and $100,000 annually, depending on experience, location, and company size. Compensation may also include bonuses and commissions based on sales performance.

What cities in Georgia are hiring for Call Center Sales Manager jobs?

Cities in Georgia with the most Call Center Sales Manager job openings:

Call Center Sales Manager

Becton, Dickinson and Company

Covington, GA • On-site

Full-time

Re-posted 25 days ago

BD rating

7.3

Company rating: 7.3 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

314th of 496 rated machine equipment manufacturers

Job description

We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
Relocation Assistance Available
About the role:
The Call Center Sales Manager is a highly strategic individual contributor responsible for improving sales performance within the call center. This role goes beyond training and sales tools. It focuses on identifying the right commercial strategies, optimizing sales processes, and pulling the appropriate performance levers to increase conversion rates, reorder activity, customer engagement, and overall revenue generation
Partnering closely with Commercial Leadership, Marketing, Customer Experience, Product Management, and outsourced contact center partners, this individual analyzes sales performance, uncovers growth opportunities, and implements targeted initiatives that improve the effectiveness of the entire sales organization.
Key Responsibilities
  • Develop and implement sales enablement strategies to enhance phone sales performance, including call cadence, call scripts, objection handling, and follow-up processes.
  • Analyze sales performance data to identify gaps in phone sales effectiveness and design targeted enablement programs to address them.
  • Monitor and report on the impact of enablement initiatives on sales productivity, conversion rates, list penetration, and quota attainment.
  • Deliver conversion and reorder quota attainment through effective collaboration and performance management of an outsourced contact center.
  • Ensure dialer performance and configuration supports campaign penetration.
  • Track vendor performance against KPIs, conduct root cause analysis for variances, and implement corrective actions
  • Ensure consistency and alignment in messaging, processes, and compliance across the phone sales team.
  • Collaborate with cross-functional teams to align sales goals with marketing campaigns, product launches, and customer success initiatives
  • Create and deliver training materials such as playbooks, training videos, and role-playing scenarios tailored to phone sales scenarios.
  • Manage and optimize sales tools and technologies, including CRM systems, call recording software, speech analytics and customer insights.
  • Ensure the delivery of white-glove, personalized sales experience by learning and adhering to the PureWick tone.

About you:
Success in this role requires a strong blend of strategy, analytics, process improvement, and cross functional influence to ensure sales teams are equipped with the right messaging, tools, customer insights, and operational support to achieve business objectives.
Required Education and Experience
  • Associate's degree Bachelor's preferred
  • at least 5 years' experience in Phone Sales within a contact center setting
  • At least 3 years' experience leading a Phone Sales team
  • Direct to Consumer experience
  • Strong understanding of sales processes, methodologies, and phone sales best practices.
  • Practical experience with dialer optimization and with Contact Center software and tools.
  • Demonstrated ability to exceed sales goals
  • Analytical skills to deep dive in KPI's and customer insights
  • Experience working with multi-channel customer support (phone, email, chat, social).
  • Exceptional verbal and written communication skills with the ability to simplify complex concepts. Native English speaker.
  • High empathy, emotional intelligence, and a passion for helping others.
  • Strong problem-solving skills and comfort with technical troubleshooting.
  • Ability to work in a regulated environment and handle sensitive health information responsibly.
  • Urology, incontinence, and PureWick experience is a plus.
  • Multi-task oriented. Able to manage multiple customers with strong organizational skills. Able to assess problems and overcome objections.
  • Professional attitude and appropriate business judgment in all aspects of this position.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
h you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
Primary Work Location
USA GA - Covington BMD
Additional Locations
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About BD

Sourced by ZipRecruiter

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

Industry

Medical equipment and supplies manufacturing and manufacturing

Company size

10,000+ Employees

Headquarters location

Franklin Lakes, NJ, US

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