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Call Center Manager Jobs in Indiana (NOW HIRING)

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Overview: The Call Center Representative is responsible for handling inbound and outbound ... Enter and manage service tickets as needed * Communicate clearly regarding service timelines and ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Overview: The Call Center Representative is responsible for handling inbound and outbound ... Enter and manage service tickets as needed * Communicate clearly regarding service timelines and ...

Procyon TS

CALL CENTER REPRESENTATIVE

Indianapolis, IN · On-site

$15.25 - $19/hr

Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax regulations. Desired Associates or Bachelors Degree in accounting, finance, or related field.

Conflux Systems

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Conflux Systems

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Vir Healthway

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Grote Automotive

Call Center Representative

Fort Wayne, IN · On-site

$14.75 - $18.25/hr

... • Manage multiple tasks simultaneously, prioritizing effectively to meet customer needs and team goals. Qualifications: • • Experience in customer service or call center roles, ensuring a ...

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

Call Center Agent Date Posted: Jul 28, 2026 Requisition ID: 469859 Location: Madison, IN, US, 47250 ... Management will determine which positions are considered part-time and which are considered ...

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Showing results 21-40

All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Indiana

Call Center Manager information

See Indiana salary details

$28.1K

$60.7K

$104.2K

How much do call center manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for call center manager in Indiana is $60,742.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $71,400.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Indiana?

The most popular types of Call Center jobs in Indiana are:

What are popular job titles related to Call Center Manager jobs in Indiana?

For Call Center Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Call Center Manager jobs in Indiana look for?

The top searched job categories for Call Center Manager jobs in Indiana are:

What cities in Indiana are hiring for Call Center Manager jobs?

Cities in Indiana with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Indiana as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $60,742 per year, or $29.2 per hour.

Call Center Specialist

Dentistry Just For Kids +TK Orthodontics

Terre Haute, IN • On-site

$28K - $42K/mo

Other

Medical, Dental, Retirement, PTO

Re-posted 17 days ago

Job description

Call Center Specialist

As a Call Center Specialist, you will work in an environment with great culture, strong core values, positivity and teamwork. With a strong, positive leadership team, this position offers fantastic growth opportunities for a person willing to work hard and learn the business. You will have extensive training and education to develop your full potential.

Responsibilities
  • Must have great phone skills and great customer service experience.
  • Works directly with patients on the phone to schedule appointments and answer any questions.
  • Must be dependable, motivated, ethical, and innovative and open minded.
  • Organizational skills are a must!
  • Maintain confidentiality with respect to all aspects of your role and the company.
  • At minimum must be familiar with Microsoft Word, Excel, the more computer skills the better.
  • Must be punctual and have excellent time-management skills.
  • Strong sense of ownership for all assignments.

We offer a generous base salary plus a performance-based incentive package.

Our benefits include 401K, Health Insurance, Vacation, Holiday and PTO days.

Average Salary Range: $28,000-$42,000; commensurate on experience.

Who is Dentistry Just for Kids + TK Orthodontics?

We have been locally owned and operated since 1991 in Terre Haute, Indiana. Our purpose is to provide the highest quality of Pediatric Dentistry and Orthodontic services with the utmost compassion while maintaining an environment that fosters professional, personal and economic growth of the practice, Doctors and team members. Our goal is EXCELLENCE! We take pride in being the best place to work with the most talented team in our community. Our vision hinges on being an impactful member of the community, while presenting a positive influence and giving back to our patients and to the Wabash Valley.

Job Type: Full-time

Salary: $28,000.00 - $42,000.00 per year

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

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