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Entry Level Call Center Jobs in Indiana (NOW HIRING)

TEKsystems

Scheduling (Shadeland)

Indianapolis, IN

$16/hr

Call Center Operations * Customer Service * Appointment Scheduling * Data Entry * Communication * Patient Support * Time Management * Attention to Detail Experience Level Entry Level Ideal Candidate:

TEKsystems

Scheduling (Shadeland)

Indianapolis, IN

$16/hr

Call Center Operations * Customer Service * Appointment Scheduling * Data Entry * Communication * Patient Support * Time Management * Attention to Detail Experience Level Entry Level Ideal Candidate:

StoryPoint

Entry Level Sales Associate

Jeffersonville, IN

$35K - $47K/yr

This sales and leadership development position prepares entry level professionals for sales and ... Proficient in the call center and in-home visits * Continuous commitment to personal development ...

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Entry Level Call Center information

See Indiana salary details

$10

$17

$23

How much do entry level call center jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

How do you get an entry level call center job with no experience?

To get an entry level call center job with no experience, focus on developing strong communication and customer service skills, which are highly valued in the industry. Highlight any relevant soft skills on your resume, such as problem-solving and patience, and consider obtaining certifications like customer service or call center training to improve your chances of being hired.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

How to work in an entry level call center for beginners?

To work in an entry-level call center, beginners should develop strong communication and active listening skills, familiarize themselves with customer service software, and demonstrate a positive attitude. Prior experience is not required, but having basic computer skills and the ability to handle stressful situations can improve job performance. Training is typically provided to teach company protocols and product knowledge.

Can I work in an entry level call center without experience?

Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication and customer service. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the field.
More about Entry Level Call Center jobs
What are the most commonly searched types of Call Center jobs in Indiana? The most popular types of Call Center jobs in Indiana are:
What cities in Indiana are hiring for Entry Level Call Center jobs? Cities in Indiana with the most Entry Level Call Center job openings:
Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.

Entry Level Career Opportunity- Not A Factory Position or Call Center!

Monumental Management Solutions

Terre Haute, IN • On-site

$41K - $51K/yr

Full-time

Re-posted 13 days ago

Job description

Company Description

Monumental Management Solutions is a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. Our main goal is to provide superb client acquisition services for our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us to do it for them. Our clients provide us with their different promotions and services and we are responsible for representing them in some of the world's largest chain retailers. 

Job Description

Our Expanding Company is actively seeking a motivated Entry Level Marketing Assistant to work on ground breaking campaigns with an advertising and marketing firm in the local region. As a progressive company in the sales and marketing industry, Monumental Management Solutions continues to set the standard for excellence in customer acquisition and establishing a repeat customer base for clients. By providing personalized sales and marketing services to some of the largest retailers in the world, we continue to increase the market shares of clients through proven sales and marketing strategies.


The Entry Level Marketing Assistant position begins as a valued team member in the marketing and advertising department. The position is considered entry level to start during PAID training which includes a comprehensive overview of basic marketing strategy, direct advertising, promotional techniques, visual merchandizing and consumer market research.


Responsibilities:

  • Assisting in the daily growth and development of assigned campaigns
  • Expertly managing the needs of external customers
  • Developing strong leadership and interpersonal skills
  • Driving sales through retail promotional campaigns
  • Build brand recognition through local events and experiential marketing
  • Strategize, execute and manage with the Brand Ambassador teams
  • Interact and communicate with customers
  • Conduct lead generation and maintain and develop a client base for our clients who offer the in-store services
  • Aid marketing and advertising associates and senior staff with specific projects related to each client
Qualifications

To apply for this position you must clearly demonstrate the following qualities:


  •   Great personality and people skills
  •   Sharp, professional demeanor
  •   Excellent communication and follow-through
  •   Be a self-starter with strong problem-solving abilities
  •   Be a career-oriented individual searching for rapid growth 




This position is not door to door, business to business, or telemarketing sales! 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply