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Entry Level Call Center Jobs in Indiana (NOW HIRING)

Sedgwick

Care Team Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

... Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and ... Inbound call center experience preferred. Skills & Knowledge * Excellent verbal and written ...

Sedgwick

Care Team Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Inbound call center experience preferred. Skills & Knowledge * Excellent verbal and written ... entrylevel #contactcenterrep Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

York Risk Services

Care Team Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Inbound call center experience preferred. Skills & Knowledge * Excellent verbal and written ... entrylevel #contactcenterrep Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace. If ...

Sedgwick

Care Team Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Inbound call center experience preferred. Skills & Knowledge * Excellent verbal and written ... entrylevel #contactcenterrep Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace. If ...

TEKsystems

Associate Dispatcher

Evansville, IN

$20 - $25/hr

... expereince, call center environment, GIS, office suite Top Skills Details SAP,Mobile Data ... Experience Level Entry Level Job Type & Location This is a Contract position based out of ...

New

TEKsystems

Associate Dispatcher

Evansville, IN

$20 - $25/hr

... expereince, call center environment, GIS, office suite Top Skills Details SAP,Mobile Data ... Experience Level Entry Level Job Type & Location This is a Contract position based out of ...

New

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All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Indiana

Entry Level Call Center information

See Indiana salary details

$10

$17

$23

How much do entry level call center jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

How do you get an entry level call center job with no experience?

To get an entry level call center job with no experience, focus on developing strong communication and customer service skills, which are highly valued in the industry. Highlight any relevant soft skills on your resume, such as problem-solving and patience, and consider obtaining certifications like customer service or call center training to improve your chances of being hired.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

How to work in an entry level call center for beginners?

To work in an entry-level call center, beginners should develop strong communication and active listening skills, familiarize themselves with customer service software, and demonstrate a positive attitude. Prior experience is not required, but having basic computer skills and the ability to handle stressful situations can improve job performance. Training is typically provided to teach company protocols and product knowledge.

Can I work in an entry level call center without experience?

Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication and customer service. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the field.
More about Entry Level Call Center jobs
What are the most commonly searched types of Call Center jobs in Indiana? The most popular types of Call Center jobs in Indiana are:
What cities in Indiana are hiring for Entry Level Call Center jobs? Cities in Indiana with the most Entry Level Call Center job openings:
Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.

Automotive Career Opportunities at Don Ayres (All Experience Levels)

Don Ayres Honda

Fort Wayne, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Looking to start or grow your career in the automotive industry? Don Ayres is hiring across multiple departments…

Join the Don Ayres Team – Build Your Career With Us

At Don Ayres, we’re more than a dealership—we’re a team committed to excellence, growth, and delivering an outstanding customer experience. As one of Indiana’s largest and most respected automotive dealers, we take pride in developing our people and promoting from within.

Whether you're just starting your career or bringing years of experience, we offer the tools, training, and support to help you succeed.

Why Work at Don Ayres?

  • Career growth and advancement opportunities
  • Industry-leading training and certifications
  • Supportive, team-oriented environment
  • Competitive pay with performance incentives
  • Strong leadership and mentorship programs

Opportunities Available

Entry-Level Roles:

  • Automotive Sales Associate (Vehicle Acquisitions)
  • Lube Technician
  • Service Porter
  • Vehicle Prep Porter (PDI)
  • Parts Assistant
  • Service Support (Call Center/Cashier Office)
  • Dealer Trade Driver

Experienced Roles:

  • Sales Consultant
  • Service Advisor
  • Automotive Service Technician
  • Parts Counterperson
  • Automotive Detailer

Not sure where you fit? Submit a general application and tell us about your interests and career goals—we’ll help guide you.

Benefits & Perks

  • Competitive compensation
  • Performance-based pay plans
  • Health, dental, and vision insurance
  • Company-paid life insurance
  • Short-term disability coverage
  • 401(k) with company match
  • Paid time off and holidays
  • Closed on major holidays
  • Employee Assistance Program
  • Fitness club discounts
  • Employee discounts on parts and services
  • Ongoing training and development

Our Culture

Our team is guided by six core values: Integrity, Respect, Friendship, Achievement, Personal Growth, and Community.

We believe in:

  • Supporting each other’s success
  • Creating a positive, inclusive workplace
  • Encouraging collaboration and open communication
  • Celebrating wins—big and small

At Don Ayres, you’re not just an employee—you’re part of a team that works hard, grows together, and genuinely enjoys what we do.

Apply Today

If you're motivated, customer-focused, and ready to grow your career, we’d love to hear from you. Submit your application and let us know how you’d like to make an impact at Don Ayres.

Equal Opportunity Employer

Don Ayres is committed to creating a diverse environment and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind in accordance with all applicable laws.

Apply