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Seasonal Call Center Jobs in Indiana (NOW HIRING)

Liveops

Remote Customer Service Representative

Carmel, IN · Remote

$20/hr

Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Kokomo, IN · Remote

$20/hr

Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Gary, IN · Remote

$20/hr

Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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Seasonal Call Center information

What is a seasonal call center?

A Seasonal Call Center job is a temporary customer service role that typically lasts for a few months during peak business periods, such as holidays or tax season. Employees in this role handle customer inquiries, process orders, and assist with troubleshooting over the phone, chat, or email. These positions may offer full-time or part-time hours and often provide training to help employees succeed. It's a great opportunity for those looking for short-term employment or extra income.

What are some typical challenges faced in a seasonal call center role, and how can I prepare for them?

One common challenge in Seasonal Call Center positions is managing a high volume of calls during peak periods, which can sometimes be overwhelming. You'll need to quickly adapt to new information, systems, and procedures, as training is often condensed. Keeping your composure and maintaining excellent customer service—especially when callers may be stressed or upset—is essential. Preparing by practicing your multitasking, stress management, and communication skills can help you excel and make the most of your seasonal role experience.

How do you become a seasonal call center agent?

To become a seasonal call center agent, applicants typically need a high school diploma or equivalent, good communication skills, and basic computer proficiency. Employers often require completing an application, passing a phone or skills interview, and may provide training before starting the seasonal position.

What are the key skills and qualifications needed to thrive in a seasonal call center role?

To thrive as a Seasonal Call Center representative, you need strong verbal communication skills, basic computer proficiency, and the ability to quickly learn product or service information, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is commonly required. Key soft skills include adaptability, patience, and a positive attitude when handling high call volumes and diverse customer inquiries. These skills ensure efficient, high-quality customer support during peak business seasons and contribute to the overall success of the team.

What are the most commonly searched types of Call Center jobs in Indiana?

The most popular types of Call Center jobs in Indiana are:

What are popular job titles related to Seasonal Call Center jobs in Indiana?

For Seasonal Call Center jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Seasonal Call Center jobs in Indiana look for?

The top searched job categories for Seasonal Call Center jobs in Indiana are:

What cities in Indiana are hiring for Seasonal Call Center jobs?

Cities in Indiana with the most Seasonal Call Center job openings:

Seasonal Call Center jobs near you
Infographic showing various Seasonal Call Center job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Seasonal Call Center Team Member/Lead

Jackson Hewitt Tax Service, Inc.

Muncie, IN • On-site

$13 - $16/hr

Other

Re-posted yesterday

Jackson Hewitt rating

4.8

Company rating: 4.8 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

148th of 150 rated financial services

Job description

Benefits:
  • Employee discounts
  • Flexible schedule
  • Training & development
Seasonal Tax Call Center Represenative/Lead
Join a dynamic call center team during tax season! We're looking for energetic and customer-focused individuals to support both tax professionals and consumers using our client's tax software and refund programs. If you thrive in a fast-paced environment, enjoy helping others, and are ready to take the next step in your customer service career-this is the role for you.
What You'll Do:
  • Handle inbound calls, chats, and emails per day from customers regarding tax software and refund programs.
  • Make outbound calls to clients confirming appointments for offices across the region
  • Assist consumers with refund advance programs and troubleshoot account issues.
  • Accurately document all customer interactions for trend analysis and quality assurance.
  • Maintain high service levels and call quality standards.
  • Collaborate with team members and leadership to ensure positive customer experience.
What We're Looking For:
  • 1+ years of customer service experience (call center preferred).
  • Tax preparation experience is preferred. (willing to train the right candidate)
  • Experience with chat/email support and navigating multiple systems.
  • High school diploma or GED required.
  • Experience in financial services, bookkeeping, banking, or tax support is a plus.
Tax Revenue Customer Service Representative
Provide best-in-class customer service to taxpaying customers by phone in a fast-paced environment.
Key Responsibilities:
  • Respond to various tax inquiries.
  • Utilize training and resources to solve problems related to tax procedures, filing, and payment requirements.
  • Access data using basic computer skills and communicate professionally while maintaining ethical and confidentiality standards.

Compensation: $13.00 - $16.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)
Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
PTIN Certification: Yes
By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

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