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Remote Air Talk Wireless Jobs in Indiana (NOW HIRING)

We are looking for a Strategic Account Executive to join our Rexel USA team REMOTE! Summary: The ... Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and ...

Remote Air Talk Wireless information

What is a Remote Air Talk Wireless?

A Remote Air Talk Wireless job typically involves working from home to assist customers with AirTalk Wireless services. This can include answering questions about plans, troubleshooting devices, processing orders, and providing general support over the phone or online. Employees in these roles need good communication skills, basic technical knowledge, and familiarity with AirTalk Wireless products. Remote positions offer flexibility and the ability to work from any location with a stable internet connection. These jobs are well-suited for people who prefer customer service work and enjoy helping others solve problems.

What are the key skills and qualifications needed to thrive as a Remote Air Talk Wireless customer service representative?

To thrive as a Remote AirTalk Wireless Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service protocols, typically supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, online chat platforms, and basic troubleshooting tools is often required. Patience, active listening, and adaptability are essential soft skills for managing diverse customer inquiries and resolving issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction, building brand loyalty, and maintaining smooth remote operations.

What are some common challenges faced by Remote Air Talk Wireless customer service representatives, and how can they be managed?

Remote Air Talk Wireless customer service representatives often face challenges such as managing high call volumes, troubleshooting technical issues remotely, and maintaining effective communication with customers who may have limited technical knowledge. To manage these challenges, representatives rely on clear communication, patience, and up-to-date knowledge of the company's products and services. Additionally, collaborating with technical support teams and utilizing available resources can help in resolving complex issues efficiently and ensuring customer satisfaction.

What is the difference between Remote Air Talk Wireless vs Customer Service Representative?

AspectRemote Air Talk WirelessCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, home-basedRemote or in-office, customer-facing
Industry UsageTelecommunications, wireless servicesVarious industries including retail, tech, telecom
Job FocusTechnical support, account managementCustomer inquiries, issue resolution

Remote Air Talk Wireless roles typically focus on technical support and account management within the telecommunications industry, requiring communication skills and remote work setup. Customer Service Representatives also handle customer inquiries but may work across multiple industries and often focus on general customer support. Both roles share similar credentials but differ in industry focus and job scope.

What are the most commonly searched types of Air Talk Wireless jobs in Indiana?

The most popular types of Air Talk Wireless jobs in Indiana are:

What are popular job titles related to Remote Air Talk Wireless jobs in Indiana?

For Remote Air Talk Wireless jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Remote Air Talk Wireless jobs?

Cities in Indiana with the most Remote Air Talk Wireless job openings:

Infographic showing various Remote Air Talk Wireless job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Strategic Account Executive

Indianapolis, IN • On-site, Remote


REXEL
Electrical Equipment, Appliance, and Component Manufacturing • 10K+ employees

7.3

Company rating: 7.3 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

197th of 423 rated retail wholesalers

People enjoy working here

Good employer

Recommended by parents


Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Company Description
Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Job Description
We are looking for a Strategic Account Executive to join our Rexel USA team REMOTE!
Summary:
The Strategic Account Executive (SAE) is responsible for serving as an overall manager of assigned national strategic accounts. This sales professional will join forces with the US-wide Rexel resources to support our customer where they are, innovating solutions to address our customer's evolving challenges, and delivering the best customer experience.
What You'll Do:
Single point of responsibility for strategic account customer lifecycle management
For existing contracts, responsibilities include:
  • End-to-end ownership of the customer's experience with Rexel
  • Service levels, commitments and measurement
  • Pricing and E-commerce with support of the Digital Team
  • Account penetration; provide our full scope of products and services
  • Risk mitigation: Ensure contractual compliance, develop/install controls
  • Reporting and continuous improvement with support of the Sales Operations team (analysis and reporting and system's expertise)

For new contracts, responsibilities include:
  • Oversight of the quotation process, with support of Quotations Team
  • Lead new contract roll-out
  • All responsibilities listed for existing accounts

Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
  • 10+ years of related experience
  • 5+ years of Project Management experience in construction / industrial applications and/or 5+ years of commercial / sales experience with complex customers
  • Distribution/wholesale sales experience for large customers
  • 4 Year / Bachelor's Degree - Preferred

Knowledge, Skills & Abilities
  • Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
  • Excellent written and verbal communication skills
  • Strong organizational skills, ability to work efficiently and meet tight deadlines
  • Comfortable with analytical, data driven decision making
  • Team player. Ability to quarterback a team of internal resources focused on delivering the best customer experience
  • Demonstrated knowledge of how distributors / wholesalers support business-to-business sales
  • Microsoft Excel proficiency or ability to learn quickly
  • Electrical product knowledge; lighting, switchgear, controls, and electrical commodities preferred
  • Knowledge of Electrical supply market, customers, and vendors preferred
  • Working knowledge of Epicor® Solar Eclipse ERP

Additional Information
Physical Demands:
  • Sit: Must be able to remain in a stationary position - Constantly - at least 51%
  • Walk: Must be able to move about inside/outside office or work location - Occasionally - up to 20%
  • Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
  • Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%

Weight and Force Demands:
  • Up to 10 pounds - Occasionally - up to 20%

Working Environment:
  • Travels to offsite locations - Frequently - 21% to 50%

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
BOS123
Our Benefits Include:
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • 401K with Employer Match
  • Paid vacation and sick time
  • Paid company holidays plus flexible personal days per year
  • Tuition Reimbursement
  • Health & Wellness Programs
  • Flexible Spending Accounts
  • HSA Accounts
  • Commuter Transit Benefits
  • Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
  • Employee Discount Programs
  • Professional Training & Development Programs
  • Career Advancement Opportunities - We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.


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